Anderson's Collision Mechanical Towing in
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Address:613 N Pine St, Grantsburg, WI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:54840
Working Time and Location
What clients say about Anderson's Collision Mechanical Towing in Grantsburg (WI)
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Highly recommend Anderson's! Their customer service is next level, especially Kara. Thank you for helping my daughter and I so quickly on the side of the road in the middle of the night, and for being so proactive and friendly with ALL follow up communications with insurance.
Feb 11, 2026 -
Anderson’s helped recover our snowmobile from the bottom of a lake. They also towed it back to their shop and got it going again after it was underwater for over a week. They went above and beyond. Their customer service and responsiveness exceeded expectations. Thank you!
May 05, 2025 -
So appreciative of Anderson's! Jamie towed our blazer from pine city to superior and let us keep going to Minneapolis and kept us posted through delivery. He was also very nice and pleasant to chat with. Highly recommend and will remember them if services are needed in the future.
Apr 30, 2025 -
I ran over something HUGE on the freeway. No one in the Twin Cities had a rim or donut ( not even the dealerships) so I needed a tow home. They came in a speedy time frame and flat bedded me home. Highly recommend!
Jan 25, 2025 -
Wanted to have some work done, felt like it was a priority went to drop my truck off as the gals up front said they were very busy for the next couple weeks. Karl had a mechanic come out and answer a few questions and sent me on my way. They were pretty friendly and helpful, however I now need to find a shop that will provide the service. Not sure I passed the initial smell test or something...GREAT recovery services... The garage could use some help with clarity and customer service
Jan 03, 2025 -
Would give a ZERO for customer service if i could. Last week I had called for an estimate on one of my vehicles. They lady in the office said she was unable to give me the estimate, she said she would talk to the head mechanic and he would call me back with a quote. Night came, no phone call.. I called the next morning and again, the same lady answers the phone. She told me he ended up getting busy and that he would call me back in the afternoon.. she asked for my VIN number so they could find the information needed give me an estimate, i gave it.... I waited all day and night...NO CALL AGAIN. No call over the weekend and still no call today (Monday) definitely taking my business else where and will not recommend this company. I understand businesses get busy but it seriously takes a minute or two to CALL someone and give them an estimate. For God sake he could have told the front desk chick what to say to me if he was too busy. Terrible customer service! I'm still down a vehicle so if anyone has any recommendations of decent mechanics that won't break the bank let me know.
Oct 14, 2024 -
Estimate was extremely fair, and I still haven't even been charged my final bill which came in a little higher, however these ppl are beyond kind and really seem to care about their customers, and they run an excellent business here in Grantsburg WI. And Christian to boot??? For me at least, that says it ALL. Also it seems as if they are willing to work with me on my bill for typical maintenance on my import, a 2016 Toyota Tacoma, so they do service a good variety of vehicles, for sure. Will be my go-to shop for all things from now on, surely!!! God bless them and keep up the great service and work!!! -Aaron Brabec
Jul 01, 2024 -
Two of my vehicles have been serviced by them. Following a deer collision, the body components were misaligned. I brought my truck in to have the rear end fixed, and they replaced it, but it still doesn't function properly. I returned it for inspection, and they lied to my face. I requested an estimate for an exhaust installation, but they installed it without providing one, leaving me with the bill. They neglected to install an O2 bung, and the exhaust is in contact with the wire loom. When I contacted them, they responded, "Well, no one instructed them to install an O2 bung." I did not request the exhaust installation; I merely requested an estimate. When confronted about subpar workmanship, the owner becomes defensive and argumentative. Go to Scott auto they will treat you better
May 26, 2024 -
If I could give them 5 extra stars I would! Very friendly staff! Very professional and knowledgeable! They have been in business for 40 years and they are the only company I trust to work on my vehicles. Do not listen to the low rating reviews, it’s just pissed people who are mad because they want things to be free in life and expect everything to be done when they want it to be done.
May 10, 2024 -
Anderson’s did a excellent job and provided options to speed the time of my repairs. Great people and a great job!
Sep 12, 2023 -
This company is top shelf! They take meticulous care of my classic car. Very friendly and professional! They are my go to for towing. I highly recommend them.
Jul 07, 2023 -
Really appreciate the help on a holiday weekend, needed my boat towed to St.Paul after a blown tire bent the fender so I couldn’t get a spare on ! Showed up quickly and Kara kept me updated on what was happening after I dropped the trailer and kept going , couldn’t be happier , Thanks again Brian Seidl
Jul 06, 2023 -
Karl figured out how to move a Boulder that our car somehow got stuck on top of! There was also a ditch involved.Needed a person who could figure it out and that was Karl! Thank you!
May 03, 2023 -
My sons car broke down this morning on his way to work. AAA had this company pick up the car. They also reccomend their shop. I was happy when I asked if they worked on Subarus to find out they have a Subaru specialist. I will update this review after picking up the car. I really hope they are amazing because finding a Subaru specialist out here is absolutely amazing. The receptionist was rude & they were misleading about pricing, kept the car over a week longer than they said it would take, they said they had parts but had to special order parts they didn’t have for Subarus. I will say the tow truck driver was great.
Oct 20, 2022 -
I contacted my insurance company for a lock out. Anderson's was the 3rd company and agreed to make the drive to Tommahawk Scout Reservation, back to Chippewa Camp, leader parking. They arrived in less then half the time stated, unlocked my car and even was a happy soul! I don't remember the drivers name but the Scouts have named him Derby King. This Scout Family is forever grateful. Again thank you from Troop 178G and Troop 178B from Port Huron, Michigan. We are forever grateful for you amazing service ❤️
Jul 23, 2022 -
Anderson's is a good hometown traditional business. Fair prices, honest service. You can just tell they enjoy what they do. They care about people. To the best of my knowledge, there is nothing they cannot do.
Jul 05, 2022 -
They do OK work at best for way too much money. The best way to explain this place is expensive and they never complete the work when they claim they will. For example it's cheaper to pay the gas to drive to Spooner and back to get alignment work done than to do it here. The other time I made an appointment with them for service when I arrived they told me to come back next week as they were too busy. Another time they completed work on my vehicle a week later than they said it would be done. They were nice to me in person and the work got completed, but the cost and scheduling issues inspired to me to search elsewhere afterwards.
Jun 20, 2022 -
Was not happy with the estimate and the bill was more. They fixed what I did not ask or give permission to fix. I would recommend Scott's automotive repair shop.!!!
Jun 11, 2022 -
A Family ran business. Very thorough and dedicated hard workers. Pays close attention to detail and willing to go the extra mile, literally! Keep it going strong guys!
Apr 03, 2022 -
I made an appointment to have work done on my vehicle but when I arrived at the appointed time I was told that they were too busy and I would need to reschedule for the following week. A call to me before I wasted my time to show up for the appointment would have been a nice, professional courtesy.
Aug 25, 2021 -
Absolutely the best customer service I have ever experienced! We needed a tow. Our driveway is long and a steep grade, >7%. The tow truck they sent couldn’t make it up the driveway because of the snow cover so they sent another truck and their shop technician. The second truck also couldn’t make the driveway, but the technician was able to disengage the steering wheel lock and roll the car down to the base of the driveway. The service was excellent, from the first phone call to the car being towed to the dealership, 50 miles away!
Jan 04, 2021 -
Amazing service. Each worker has a specific job to do and are very communicative with Karl, the owner. Positive atmosphere which gives a customer confidence in the work that people will expect.
Sep 30, 2020 -
They were a little busy when I called so couldn't make it out for a few hours but they were very courteous and kept me updated all the time. Their communication was outstanding and their service couldn't be better. Very friendly. Highly recommend using them
Sep 18, 2020 -
We had a flat on our riding lawn mower they where able to get the new tire in and on and get us back mowing... they usually work on much bigger items but no job is to small!
Aug 22, 2020 -
This is a Great company! I had a problem on a Sunday and needed a trailer towed and they were there quick and took care of everything I needed with professionalism and at a fair price. I feel very fortunate to have found these guys because I was just passing through the area. Thanks again for all your help.
Feb 13, 2020 -
Went for a simple oil change...left the grounds and not even 30 seconds later--my car was telling me to stop engine low oil pressure. I turned around and drove back and was told some story about a faulty oil filter. I went to go have my oil changed yesterday by a different company and was told the last place that did an oil change did a terrible job!!! DO NOT USE!
Apr 30, 2019 -
Absolutely the best service you could ask for from a local mechanic. Honesty, Integrity, Communication and all around good ethics and mirals. A family owned and run business is always the best and these guys prove it. Save the number for a tow. Mr Anderson, the owner, is quick, polite and good company on the ride back to the shop. I cannot find the words to express how highly I recommend Anderson Auto,Towing and Body Work.
Feb 14, 2018 -
There work seemed ok. They promised to have my vehicle by late afternoon, I call them s 2:00pm and they hadn't even looked at it do determine just what needed to be done. It took a upset customer, me, to get it fixed.
Sep 28, 2017
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