Horrible phone service ,I called to ask a price and the lady that answered was rude and hung up on ,I called back 5 more times and was hung up on every time ..I guess I won't be finding out how good of hands on service they have after receiving such horrible customers service over the phone I can only imagine how horrible it is in person
Very bad business!! My father in law had a small amount of scrap. When we arrived there was a tractor trailer being emptied.. ok fine.. no big deal.. I have no problem waiting my turn. I parked. Approximately 30 min later the truck was empty and I am getting ready to back in.. except another tractor trailer backed in when it should have been my turn. I politely walk in office to explain I have already been waiting 30 min. Only to be told by the rude lady at the window “OUR TRUCKS TAKE PRIORITY OVER ANYONE ELSE”. Excuse me!! You expect me to wait another hour to unload my 3 minutes worth of scrap! That’s not good business!! I refuse to go back there!!!
In this company, they steal your money shamelessly. They take your weight and never show it to you, making it impossible to know what your real weight is or how much they should pay you. A very intelligent, shameless, and subtle way of stealing from you. And not to mention the bad attitude, the bad service, the poor manners of the cashier, in addition to her lack of moral ethics and professionalism.🤮
Hateful, not welcoming, why are you here attitude all the time not just once I have been going there for years it's bad when dreading to put a little money in your pocket because all the hatefulness I can't do nothing right you're just nothing but an inconvenience the bad thing is it never changes
Very rude!! Wouldn’t recommend to anyone for any type of service. The woman in the office is VERY RUDE!! Obviously Amanda has never been trained in how to interact with the public. This woman needs a job in the back of a store stocking shelves away from everyone. Absolutely the most rude and disrespectful person I think I’ve ever met. I hope the owners see this review because that woman is costing you business. Hire someone with manners and respect for the customers!!!!
They usually are one of the top payers for number 1 copper and several other metals in the area. Their staff are plenty knowledgeable and plenty friendly. I personally like this place
Be prepared to wait if they have their own trucks there loading/unloading. Unlike most places that will move their trucks, this place puts priority on their own trucks, causing delays in the already crowded parking lot.
Front lady is horrible at customer service. This place clearly deals mostly with drug users and it shows. Seems mostly like a place you go to off load stolen scrap. There are better places with less dangerous customers not far. Wish you could give less than 1 star.
I took some scrap the other day, and I must say, the lady in the office named Amanda is one of the worst people I've ever dealt with in my life. She treats customers with the upmost disrespect. If I owned the company she would have been fired a long time ago. I can guarantee this lady has costed the company many customers by the way she acts. I will never be back to this yard. I'll travel ten times the distance just to not have to deal with this lady.
If there was a way to put less stars I would. The lady dealing with customers and handling money needs to find a job she's actually happy with. Shes one of the rudest people I've had to deal with in public. I wouldn't recommend this place or business to anyone. Any good and reputable business wouldn't allow her to interact with customers the way she does and stay employed.
Just left and have never had a worse experience in a business place in my life. According to the ticket the woman’s name was Amanda. She was yelling and screaming at people. Not being dramatic, she was quite literally yelling and screaming at me for walking in the wrong door and for another customer not backing all the way up off of the scale. That was my first and I can promise will be my last experience at Barkers Junk.
Always friendly, and more than willing to help. Sometimes there is a wait when alot of trucks are trying to get on the scales. Not the employees fault. I think they run things pretty smooth.
I've been coming here for years. This place is always treated me Fair, it's always treated everybody Fair. Family Owned & just the Coolest Scrap Yard In Southern WV
The secretary Amanda, is the most rude woman I have EVER encountered in my life. She was hiding upstairs in the office. I simply knocked on the door and yelled hello anyone there? She came storming down the stairs with a terrible nasty attitude said she had 1000 other things going on. There is absolutely no one here. All the yard workers are sitting around smoking cigs and my husband and I were the only customers here. The foreman Henry was very helpful and went above and beyond to help accommodate my husband and myself but the secretary Amanda was absolutely horrid. She really does not need to work with the public and was told this isnt the first complaint she has had on Completely disrespected me. I work in the customer service industry and if i was to treat a customer like that I would be fired. I even said to her why are you still screaming raising your voice we are adults here?? I told her if she hated her job she needed to find another.
Hey am new to the area, didn't know this place was even here. Had old dryer and washing machine, wasn't expecting much. Wow in and out with twenty bucks good deal. Thanks Barker's
Faster today then normal. Not best setup for weighing in/off loading. Everytime I go here I hope they don't have 1 of their trucks loading because unlike most junkyards I've been to where if loads are coming in they move their trucks out of the way to get more loads of metal in. This company will make you wait for several hours at times while they load trucks to haul metal away even if your in line waiting before a truck shows up to haul a load out. Woman behind counter typically has an attitude towards those with trailers.
0 stars owner is a jerk , if you have any non-ferrous material they lie to you so they can get it for lower prices don't sell to them. Recycle WV if you don't want to get ripped off.
We used these guys for a recent multi week recycling project in White Sulphur Springs. Cody responded promptly to our initial request for help and offered a fair price with no BS. Cody responded to all emails and phone calls promptly and also provided timely pickups and drop offs. He was very flexible in working with our schedule.
I do not usually write reviews, however I was very impressed with the customer service. I highly recommend Cody and Barkers. We will use them again if we ever have another project in the area. Thanks again for all of your help.
