What clients say about Varner Auto Parts in Durbin (WV)
In January, my buddies and I took my Honda Civic up to Snowshoe for the weekend, but the cold weather froze my oil and killed the battery. The snowshoe crew tried jumping my car, but they blew a fuse in my battery.
The Varner’s crew were lifesavers. They gave my car a tow to their shop that night, and they even sent someone to pick up my group from the resort the next day to get us to the shop as well. On top of that, one of their crew drove 4 hours round trip to the nearest Honda dealership to grab the fuse that my car needed, and by the afternoon, the car was fixed enough to get us home. 100% would recommend this place to anyone having car trouble in the area. The staff are incredibly friendly and helpful, and they went above and beyond to help my friends and I when we were in a pinch.
Snowshoe burst our fuse so we had to get our car towed to Varners. Sandy, Buster, and the whole crew were so incredibly kind and helpful. They went above and beyond to get our car working in a timely
manner. I would come back here anytime
Our car had to be towed from snowshoe mountain and the Varner crew helped us out. Communication was excellent and professional throughout the long process, and we were very well taken care of in Durbin while we waited for the car to be ready.
We had to be towed off of the mountain at Snowshoe by Mike with Varner Construction and they were a life saver. Buster and his guys took great care of us and even drove us across the street to their restaurant(that was closed) to get us a meal after being broke down on the road for 5 hours. They made a terrible situation better with their hospitality and quick repair to get us back on the road! Thanks guys!
My husband is a car hauler and his GPS took him down the wrong street in Slatyfork WV and ended up being stranded in the woods, he called a town truck company, Varner Towing, who didn’t show up for hours, once they finally found him a middle aged white man with kids and a dog in his car pulled up and asked “what happened.” He did not announce who he was, my husband told him his situation and that he called Varner Towing for help, the man proceeded to tell him that the towing service wasn’t worth a damn and that they’d take hours to get to him. He then said you can’t stay around here once it gets dark, my husband asked “what do you mean”, the man said “someone with your skin color.” The man then offered my husband a payday candy and a piece of gum. The man then put his hand in his overall pocket and acted like he had a gun, stuck it in my husband’s side and said “bang.” My husband was scared out of his mind and was out in the middle of the woods in WV with little to no cellphone reception. A few moments later the man moved his overalls exposing his company shirt, Varner Towing and his name, Buster Varner. This was an extremely unprofessional and overly frightening situation for my husband, a dark skinned man. My husband’s phone service was in and out for hours that he was stranded, therefore our entire family could not get a hold of him most of the time he was out there. If you are a person of color, DO NOT ever use this towing service. I would appreciate hearing back from either Buster directly or the company to discuss this very urgent concern.
Very pleasant experience with these folks. Driver stopped to offer help when seeing our RV broken down. Travis (mechanic) came by and diagnosed the problem very quickly and they took very good care of us and were very fair on pricing (parts and labor). Couldn't have been more pleased. Not sure what might have happened to cause negative reviews. Overall 5⭐
Do NOT ever enter this place! My husband and I were scammed, they delayed delivering a missing piece that was actually there just to charge us more money than normal, do not fall for their trick.
I got a flat tire a few miles from here on a road trip. I rolled into Varner after getting the donut on, and the kind folks here had a used tire they were able to get onto the rim (sidewall gash so no plug or patch was possible). They were welcoming and got the work done quickly. Thank you so much!
I actually buy power equipment here but i guess they do sell auto parts as well. Good shop. In and out quickly and tend to have what I need when I need it.
Broke down and had to get towed, fastest turn-around I've ever had! The next day they called and let me know it was ready for pickup. Their store also has a wide variety of parts from auto to chainsaws.
12745 Potomac Highlands Trail, Durbin, WVAuto body shop