Wow talk about service. In and out for a tire replacement. Only had to get one done and the tech did it while I waited. Only took about 15min. This shop is great.
Great place to take your car. They perform a wide variety of services and they are reasonably priced. I can say that I trust them to not upcharge like other shops in the area, and they will not recommend any service that isn't needed.
My wife bought a car a 22 Kia Sportage from Homer one of the salesmen she's driven it for a month The brakes and rotors are completely gone they said it passed their inspection they will not even attempt to help fix the car they are crooks I wouldn't recommend these guys for nothing I wouldn't buy anything from these guys
Went in at noon for 2 front used tires 5 and half hours later my car is ready. The very next morning had a flat and 3 days after that the other side was flat.
Took my Jeep there for an oil change and to check a code. When I picked it up it was un drivable. They offered 0 help as to what they did or to fix the issue. But only suggested I take It to a dealer.
Called three different times today trying to get a price on tires for my daughters car and all three time they put me on hold and never came back on the line had to hang up
Went to get a new used tire since mine was flat, didn’t have the right size it was big (after saying they had the right size) but they said it would be fine to drive with so i agreed since I had to be at work the next morning, not even 2/3 weeks later and my tire is now flat. Wasted money for nothing when I could have just gotten a brand new one and wouldn’t have had to spend more money on yet another tire.
I bought tires directly from River City Tire, they installed them, didn't get one of them sealed correctly, and they charged me to bring it back and reseal the tire even though it was their fault. And they are directional tires meaning they have to go a certain way and they put them back on backwards so now I have to wait even longer for them to fix another mess up of theirs. And not to mention the guys working on people's Vehicles won't stay off of their phones either
I had my car inspected here. My car had 4 locking lug nuts on it when I took it in. I also had a key for the lugs. Now I have 1 lock nut and no key to remove it. I don't know what happened that 3 were replaced with standard lug nut and my key to no longer be with my vehicle. I have since replaced the key for 20 dollars. I really wish the service team would have communicated with me about the locks. This way I could have made the decision about my car.
Took my sons car, Chrysler 300 here to have the front subframe replaced along with the front forward control arms. The work was exceptional, not to mention they save me a lot of money over what the dealer was charging. I have been coming here on the referral from a friend for about two years and this is the most work I have done at one time. This is my go to shop from here on out. Shout out to Tom. Great work and thank you.
I always take my car here to have tires mounted & balanced and alignments. Nick is always good at what he does and they make sure the job is done right. I trust these guys more with my car than any other tire shop in the tri state. Thanks for the good customer service.
River City tires is a great. I've personally witnessed them explain to customers that they DIDN'T need specific work done, even though they could have made more money by just doing what the customer asked. I also heard them explain to an elderly lady, that she didn't need to spend the $500 she was planning to spend, she merely need a ball joint. This is a really friendly, honest group of people.
Friendly, fast, excellent service that went above and beyond. A national tire store that starts with G quoted the same amount for smaller, weaker tires and refused to put on just the rear tires. I'm so glad a neighbor recommended River Cities Tires instead!
The most trustworthy people I know!! I would not go anywhere else!! Very pleasant atmosphere!! Where I feel I'm a valuable customer and my safety is important!! Keep up the good work guy's!!
Had my brakes replaced here on my minivan. After picking up my van I noticed they were grinding worse than before I had them replaced. Called river cities and they told me to bring van back. Took van back and when I picked it up I was told they did not hear any grinding, but they cleaned brake pads off in case that was the issue. My brakes continued to grind to the point passengers in my car would comment on how bad they sounded. Called river cities back and was told to bring van back. Took van back and was told they did not hear anything and brakes were fine. My brakes continue to grind. I took my van to Toyota in Barboursville to have brakes checked. They agreed they grind and told me river cities put on after market brakes and the only way to fix it is to have them replaced. So there is hundreds of dollars down the drain.
This is my go-to for front end alignments. I have found them to be honest and fair. For an example I took my fusion in last week to have a front end alignment. However the mechanic told me all he had to do is adjust the toe that it was not out of alignment. The real problem was my tires were cupping. So instead of the $63 charge for a front end alignment they only charged me $20 to set the tow. What more can you ask for than honest reliable service.
Tom diagnosed a crack in my air intake hose that was very hard to spot and causing a lot of issues. This is the only mechanic's I go to. Everyone at River Cities Tires is helpful. Prices are fair and the mechanics do an excellent job. They offer explanations of what is going on so that I can better care for my vehicle. I have taken my Chrysler, Honda, and now my Acura to have work on as I have been coming here since learning to drive. A great business in Huntington area.
I've been to this establishment several times, this was the first cisit in a few years and it was painless. We got two used tires for 30 bucks. That is pretty standard around here but I feel more comfortable at this location and don't feel like I'm getting a subpar product. They had seating available, of course less than normal due to social distancing, and a tv to occupy your mind. The waiting area hasn't changed in the 15 years I have lived here but it works.
I grew up in Huntington, went to the old Huntington High and attended Marshall. I am posting this review on behalf of my 82 year old mother who lives on a fixed income.
On June 2, 2020, she went to River Cities Tire on 145 West Third Ave for an oil change. After she left, all the oil drained out of her car and ruined her engine. They had forgotten to put the oil filter and oil pan bolt back on. She went in with a perfectly-running Toyota Camry and ended up with no transportation.
In the end, all that River Cities did was give her what their insurance company felt the worth of the car to be. Even though I made multiple phone calls and pleaded for them to make it right so she could at least have some money to purchase another car, they refused. In fact, their local insurance agent worked with them to not give my mother any extra money! In the end, it took nearly 2 months for them to even get the small amount of insurance money to her.
When my mother shared this story with others, several mentioned similar treatment from the same business. One even recommended suing them!
So, if you are looking for tires, repairs, or, heaven forbid, an oil change, we would highly recommend you try somewhere else and avoid the poor work, unfair treatment, financial loss, and personal stress of an experience with River Cities Tire.
My AAA guy recommended them. Had a patch on a tire I needed and they took care of it in about 40 mins, which was good considering how busy they were! Everyone was nice. Just wish everyone (including customers) were wearing masks out of respect for those at risk. Good price for the job.
Called at 0930 asking about getting a front end alignment done they got me an apt by 1000 and i was paying and leaving by 1040. Quick and accurate service. Everyone seems nice too. The price was fair and getting us in and out made a huge difference. We will be back for sure.
They do great work in a timely fashion, and they're way cheaper than dealerships! Had a new radiator installed recently. Partner had a new axle and break caliper installed for way less than the dealership. Half the price! They will even do work on Saturday. Highly recommended!
It was the only store in the area able to align my 05 Audi Allroad. I had been charged three times at other stores for alignments where little to no real front end alignment was done. They did it and fine tuned it on two follow up visits in the week after. This is a car that had never been true since purchase two years ago. Highly recommend and intend to look at them for tire business.
Good place for tires or to get wheel/tire problems looked at. If it's expensive though it's worth getting a second opinion. They've been on point with my car but told my wife she had a $1200+ problem that was actually just an alignment/balancing issue. Great service, fair prices, and fast work. I still go back every time... just if it sounds a bit pricey double check.
Must have paid people to give them great reviews. They said told me that the mechanic that worked on my vehicle put the parts in wrong and it would take an hour and half to fix plus align my vehicle. A certified mechanic put the parts on my car. They tried to rip me for more money just because I had a bunch of new parts and tires on a high mileage vehhicle. Heard City of Huntington don't even do business with them.
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