Lyle's Auto in
Follansbee (WV)

I took a friend there so he could purchase a new vehicle. He got what he was looking for at an excellent price. The salesman provided fantastic service.

I had them replace a clutch, do inspections, and an alignment on my vehicles. So far everything has been great.

If you are looking to buy a vehicle do yourself a favor and give Lyle's a try. I have bought numerous vehicles here and believe me you won't be sorry. Dave, his son Brian and Ryan Kostur treat you like family and they are the best. Trust is the no. 1 thing when it comes to doing business and you can trust them to go above and beyond. And the service with Wally in charge is also top notch. Simply the best at what they do.

They were awesome. They were kind and there was no hassle. Honest, upfront with quality cars.

Frank was awesome! Made buying a car easy and comfortable! Will be back for our next purchase!

Lyles is the most trusted dealership in the Ohio Valley. Great service and great people. Very friendly and will always take to listen.

Got a used Honda CR-V 2020 in great conditions with Lyle’s in November during the holidays and my experience was awesome. Bryan was the person that helped me through the process and he was very patient, helpful to find a bank and easy to work with.

Terrible experience all around. Went for transmission "slip". Scheduled an appointment. Waited 40 minutes after that time before car was even pulled in. Communicated I don't want the transmission flushed, as many have told me it will lead to more issues. First, "we have to do an oil change to even test drive it, it's almost empty" 1000% false. Meticulously checked oil, even 15 minutes prior to visit. Perfect. Okay fine, just do whatever. $65 oil change that I didn't need, just did one. "The tech recommended a transmission flush, that's all we can do" Go back to get it, red paint scratch on my bumper that was not there prior too. Guy wipes it off with some kind of cleaner. No apology. Like I inconvenienced him. Back to square one. Go to do change my oil, bolt is so tight, won't budge. Call "the tech tightened it specific to that vehicle" or whatever. Ask if they can loosen it, as I can change my oil half the cost. "We can't do that since it might leak oil" Terrible. Waste of time and money. Now that visit will cost me even more, just to get my drain plug out.

We love these folks. I purchased my Infinity from them several years back. They were honest, helpful, kind abd thorough. They have also been supportive when I have called as I do not live close to them.

Very friendly service. High quality vehicles at a fair price. Lyle's Auto was recommended to me by a friend. Buying my Tundra was a pleasure experience.

My last three cars have come from Lyle's and each experience has been very pleasant. The sales team does whatever they can to help you get what you need. And the service department does amazing work.

I was in and out in under 2 hours. Chris was great to work with. The truck was priced right and they gave a fair trade in price . While waiting for the truck to get detailed the owner came out and introduced himself . He thanked me for the purchase. They are a great group of guy's.

If you want quick easy car buying this is the palce for you. They work with everyone and you really get the family friendly feeling. No cheesy salesperson spitting BS at you. Just regualr people who are there to make this process the best it could be. Highly recommended!!!

This was by far the best car buying experience I have ever had. This group goes above and beyond. We came from north of Pittsburgh and totally worth the drive. We worked with Chris and we will definitely be back.

Traded our truck for a Jeep today Chris made the experience easy and painless. And everyone in there was helpful and friendly. We are fairly new to the area but we were treated like we’ve been here for years. Excellent experience. Thank you.

Service is amazing!! Wally and his Team are great people. Very friendly and went out of there way to help me out and get my car repaired. They were quick and on time with everything and kept me in the loop on this along the way. They gave me peace of mind and earned my business and praise.

This is by far the best dealership I have ever worked with. I want to give Chris H. A shoutout because he was absolutely the best to work with. He worked with me with my situation and I was able to purchase the car we wanted easily without any headaches. He was always professional with very fast communication. I Highly recommend them to anybody searching for a car.

I didn't end up buying my new vehicle here but I got treated with respect. Especially because I was a woman shopping for a car alone. They offered me a great amount for my trade in for my trade in and let me take it out for a test drive by pretty awesome.

a great place to purchase a Vehicle. This is our second purchase, but we have also had services such a oil changes, remote starters. They offer a fair trade in value and works great with you on any issues with new purchase.

2 months ago we purchased a 2014 Jeep. Had a minor issue. Was promised repairs, it did take a little bit but all was fixed and we couldn't be happier. Ryan, thank you for your due diligence.

I just bought my first car at Lyles Auto! Can't express how easy and stress free this process was with Chris at Lyles! I want to thank them for great customer service and providing an experience I'd recommend to others!

We dealt with Chris at Lyles Auto. This was by far the BEST buying experience I've ever had! Everyone was very knowledgable. Chris went above and beyond! He was very thorough and organzied. Answered any questions we had! We really cant say enough good things about our experience! It was also a pleasure meeting the owner himself. If you are lookin for a great buying experience and great vehicle pricing, this is the place to go!

I have a BMW X-6 that too many mechanics do not take on but they did and their work was Amazing!!!! Extremely helpful and coming from New York their honesty is a breath of fresh air!!!! I will not take my car anywhere but to them now. Clarita

I drove 8 hours from TN to buy a specific car that only Lyle's Auto had. I would gladly do it again! They were upfront, honest, and very helpful every step of the way. Top notch team of professionals!

It is definitely not a stretch when people describe Lyles as the best dealer in the area. I've dealt with quite a few car dealers in this area over the past decade and I have to say that my experience with them was the best. I got the best interest rate possible and Chris Hatala and the rest of the staff that I dealt with made the experience awesome! My first purchase here and I plan to make more in the future.

I purchased a Sonata Hybrid from the guys at Lyle's and loved it. I got a great deal on the car and their service has been fantastic since! I would highly recommend Lyles. I feel like family when I go there.

Excellent service. I drove over two hours to get there and was not disappointed when I arrived. Everyone was kind and the service was hassle free. I would definitely recommend going through them for your next used car purchase.