Bilko Towing in
Union Gap (WA)

Bilko was reasonably priced and very prompt. Beau arrived, was very courteous and professional. He loaded my vehicle up with ease. I appreciate the service Beau proveded.

Outstanding service, Victor was super professional and treated my junked up old car with the same car and respect as if it was his own. Would highly recommend for towing!

There is a driver that does not use his TURN SIGNAL! Please tell all your drivers you are supposed to use them when changing lanes and turning. Thanks! I can get his name but was a cool guy and don’t want them in big trouble! Thanks! Tell them to drive safe to! ALWAYS!

Had to get a tow on a truck that died as I was leaving my driveway. I got a tow with Brian through AAA and he was fantastic. He had a few other clients before me, but called as soon as he was headed my way and his ETA was spot on. The truck was in a bit of a tight spot, but he was able to back in and get it out no problem. He also did a great job on the other side—handling all of the speaking to the shop owner and getting the vehicle to a place that would be the best for the mechanic to work on it. Brian was very friendly and he helped make a stressful breakdown less difficult. I would recommend his towing to anyone who needs to move their vehicle.

I have utilized Bilko's services 3 times in the last year. Each time I have been very happy with them. Victor was my guy for two of them and he is simply put, The Man. I also want to acknowledge the gal working the phones because she is also a big part of it too! I will always use Bilko when I need it and you should too.

Had a great experience with Bilko after breaking down on the highway. Service was quick and easy, and our driver, Uriel, was extremely kind, patient, and professional. He was very helpful while I stressed about dogs and carseats! He also got to me within 30 minutes of calling!

Cole took excellent care of my Tesla after it got a flat tire! He also kept me in good company during the long tow. Thanks!

Bilko has always been really speedy and there when I need something towed! Beau is the absolute man, Jonathan is also great! Thanks Bilko

Beau came to tow our little red corvette to go get some work done on it, and did an awesome job! Super friendly guy and loaded our car quickly but very carefully and we would totally recommend!

My car didn't start. Bo, at Bilko Tow Truck, showed up at my location fast. He was kind and professional. He carefully picked up my car and took me to an auto repair shop. We need more honest people like you guys!! Thank you and keep up the good work!

I broke down on Hwy 410, no cell service! Got a ride to Whistling Jacks where they were super nice and let me use a phone to call AAA. Beau arrived to pick me up, he was friendly, professional and courteous! If you need a tow through your AAA, be sure to request Bilko!

Ruby was very helpful and great customer service. Uriel & Beau did an excellent job on the service call for the tow. Worked together very well to make sure no damage was done on our vehicle, especially with the obstacles in there way. Couldn't have gone any better. Bilko tow also has great pricing the best in the Yakima!

My car broke down in Ellensburg and we needed a tow to Seattle. Bo came through on his day off to help us out. It was a bummer of a situation, but Bo made it a thousand times better! He's a cool guy. Definitely recommend!

Was searching Google maps for a local tow company available and went with Bilko. Reception was very nice the day prior giving me a quote for the vehicle I needed towed. Next day I went and the front desk was very helpful and nice. Let me know the cost and how long it would be for a driver. They ended sending me Beau as the driver very good at calling to tell you how far from each drop off and puck up location. He did every asked and went above and Beyond. If I need something towed again I will call Bilko and ask for Beau if he is working. Give them a try if you need towing services needed.!

My brother was hit in a motorcycle accident, his bike needed towed afterwards. Bilko was very easy to schedule a service through and our driver Beau did a wonderful job, he was very attentive and careful. 10/10 would use them again

Our truck broke down while pulling our travel trailer through Yakima on a weekend. Bilko was very efficient in answering and quick in sending someone to get us. The tow truck driver, Beau, made the process a breeze, even though it was a tricky place to pick up and also drop off- he was very entertaining and pleasant, which is so nice to have when you have to get someone on call on the weekend!

Beau was awesome. Polite, professional and pretty quick service considering a really busy time. Absolutely recommend. Beautiful tow truck too.

I would like to thank Ron and Theo, they did an excellent job, Ron was super attentive. had a flat tire that delayed my trip and gave me a bit of a headache, I didn't have a spare tire and it was a Saturday when all the tire shops were closed, but Ron assured me that he would help me the next day, and he did, he helped me. I have no words to thanks Ron and Theo. Theo is a very sweet and kind boy. It was a pleasure to have met you both. Thank you for your service, and I wish you all the best.

Bilco was a dream to work with when I found my trail adventure turned misadventure and came back to a flat tire. I called for roadside assistance after hours with a tire change on a rural and rugged road and their scheduler was so kind and helpful. Ron came out within an hour of calling and was professional, speedy, efficient, and made a flat tire go as smoothly and stress free as possible. Thank you for your assist, Ron! It got me safely to my next destination. Much gratitude!

Sean was professional, knowledgeable and empathetic. While being stuck on the shoulder of I-90, on a Sunday evening, was nerve-racking and unpleasant, Sean was a calming presence once on site. Highly, highly recommend Bilko for any light and medium towing/wrecking needs.

Beau was a life saver last night!! And was hilarious with the dad jokes because I was upset about my car!! And was even nice enough to let me ride with him to get my car to where it needed to go. In the last 4 years I’ve only been towed 3 times and I only trust Bilko to tow my vehicles!!! Thank you so much Beau for the kind help and the laughs!!!

Got stuck in a ditch in the middle of nowhere in the dead of the night, called them and they arrived in no time and pulled me out. I didn't even know where I was but they sent me a text message with a clickable link that sent them my gps location. The price was fair. Thanks for being up late at night.

My car broke down on I-90 near Ryegrass Rest Area, and luckily I was able to make it to the rest stop a mile away. After making some phone calls to AAA, Mike from Bilko Towing came and towed my car, my daughter, and myself back to Pullman. Mike was super helpful, knowledgeable, friendly, and made sure my daughter and I felt comfortable. We appreciated his help and support and would recommend him to anyone, for his knowledge about cars is vast.

Hit a rock on 410 today which damaged the front wheel on my 911. Called Bilko, the receptionist was friendly and efficient. Beau, the driver responded quickly and was very careful loading/unloading the car, and Beau had a good personality to chat with on the ride home. The price was reasonable. The best service I hope to never use again :)

It was a very professional experience when my classic hot rod needed a lift home yesterday… it’s a 45 year old corvette and has a low clearance while loading into or onto trailers.. Mike was extremely careful and went way beyond my expectations to make sure the car was in the exact same condition as it was before we loaded it.. Thanks Mike !! Dave Holmes Selah WA.

Without Bobby from dispatch this review would be a 1 star. I scheduled a tow for 10 am and told them that the engine was knocking badly, the oil had leaked out, but the vehicle could be put into neutral. The driver arrived 45 minutes late and only called to give a time estimate when I called dispatch asking where they were. Several straps were placed in positions that likely would have caused tire rub and were only repositioned when I started taking pictures and pointing it out. When we arrived I didn't have time to ask the shop where the best place to unload was before the driver had my car down (starting it to do so when he knew the engine was shot, had no oil, potentially damaging more) and the bumper had four new scratches. The two pictured are by far the largest, one nearly 9 inches and the other 11 inches long. I told the driver of the scratches, he wasn't interested, didn't look himself, and told me my car had an extra low bumper. It's a stock hyundai sonata, no it doesn't. He then pulled up something for me to sign on his phone, but didn't explain what it was, and was frustrated when I said my husband would be there shortly and we'd discuss what to do about the damage. As I waited inside he went, spoke to the service manager and got him to sign the document, and proceeded to leave. Idk where Bilko found this driver, but he has the worst training and doesn't care about your vehicle. When he called me the name on my phone came up as "Narciso". Avoid if you can.

This company, and Alex in particular does a great job of responding, ensuring the safety of the people involved and in doing no further damage to the vehicle. Polite, good humored, professional and service oriented towing company. Saved our butts on 2 separate occasions in some out of the way precarious locations.