Not really sure what’s going on with the place, but I have not once gotten the correct part out of there. I’ve had to go back several times to finally get the right one. Don’t have this issue with other Annapolis just a Colfax one. This also is not a one time thing that this has happened it’s consistently every time I’ve been in. I don’t get the correct parts.
Broke down in Colfax, called up NAPA and David and Carter helped me get a new battery in with no problems and even helped out on the price! Wonderful, knowledgeable people work here, and I can't thank them enough!!
The guy working here was so knowledgeable and helpful. My wife's car coolant light came on, and we realized too late that it needed to be filled. He even came out and helped us fill the reservoir so we didn't have to find a way to mix it and do it ourselves. What great service!
Thank you so much taking time to help my husband on a part he needed. He came out, looked at the part and was very helpful after. 1/11/2023 on 1/12/2023 brought the part in and he got excellent help and they had the part in stocked.
Thank JTI for getting new customers.
I HIGHLY recommend you guys.
Will update with names.
Well-stocked store with friendly and helpful employees. We needed windshield wipers, and they had ours on the shelf and installed them for us. The restrooms were clean, decorated by someone with a sense of humor.
You guys are awesome. Thank you for all your help with the trucks and anything else we need and can't get at the truck dealership...hmmmmm.....anyway thank you for the oil and to the guy who asked if I needed anything before he left the store.............that was awesome. God bless you all there and thank you again!!
TRUCKiTUP!!!!
G&G LAND AND LIVESTOCK
TY
David deserves a huge raise. Exemplary customer service!!! Bought some windshield wipers for the car, one that isn't made anymore and I had problems getting one on....David came out and helped ofhis own volition...while 23 degrees & snowing!!
This is what customer service is about.
Nice helpful fella, this store has my future business!
Oh my Gosh! David here was so beyond helpful. Super polite. Super helpful. I cant recommend enough to stop here for anything if its needed. David we greatly appreciated you today!!
They are always ready to jump right in and help you. They get what you need on the 1st try. Great bunch of guys and gals. Totally would recommend them to friends.
This Auto Parts Store has a wide selection of parts for all type of vehicles.
My wife and I went on a day trip an hour and a half away. One of my rear shocks sprung a leak. As I drove over bumps it started bouncing and I knew I needed to get it fixed quick. I reached out to Napa for help. They ordered the parts for me and they promised it within a week. To my surprise it came in 3 days.
I was so thrilled, I picked the shocks up and took them home. I replaced the old shocks for the new ones within an hours time.
Thank You to the knowledgeable staff at Colfax, WA 99111 Napa Store. You have a faithful customer.
This store is highly visible from the road, has plenty of parking and is handicapped friendly.
We highly recommend this business.
Service is good but parts selection is piss poor. No 50/50 antifreeze in stock kinda a big seller so you would think this would be in stock . Oh well Car Quest had it next door
I have had some annoying issues with my vehicle and these great folks got me sorted out, which was very much appreciated.
While I am a retired commercial pilot with 23 years as a bush pilot in Alaska, I am able to work on some stuff, but they always are there to give advice, guide you to the correct solution for an issue and they are consistent in their knowledge, professionalism and amazing customer service.
Very helpful! We had an alternator go out on our travels. They had one in stock. Even loaned us tools so we could replace it in their parking lot. Thank you Jesus for people like you!
Wasn't sure what was wrong with pick-up could be a couple different things
Napa man came out let me try one part didn't work he went back in to store got the other part brought it and my change out while I put first try back together that's customer service.. Before I left I even got a free Napa hat . Good day at parts store.
