The quality of the parts are getting worse and worse but that’s the case everywhere it seems.
So the five starts come from The staff especially Mike and Denise are stellar. Top notch. Knowledgeable. Great to work with
I wish you had more stars cause I’d click them all! These guys were so helpful. I have always felt like I was taken advantage of in other auto part stores because I didn’t know exactly what I wanted. I walked in with apprehension but was soon put at ease. One of the men came out to my truck and after a minute of assessing my battery situation explained exactly what was wrong and what I needed to do. He could have easily sold me the most expensive battery and accessories and I wouldn’t have known any better. Instead he was honest and explained how I needed to tighten the terminal connectors and that the battery was barely a year old and that it just needed to be tightened up. I cannot say enough wonderful things about this place! A trillion stars for them.
The staff is insanely knowledgeable and friendly! Every time I go in for something I come out knowing more and often using something an employee recommends (and it always makes the job easier). Can’t recommend enough!
These guys went above and beyond. For those of us who love to travel great distances in older cars, a good nearby part shop is invaluable. I’m sure they provide the same great service to their local customers as well.
Helpful staff on a cold day took the time to research my electric issue. It's all about knowledgeable people willing to listen and make suggestions even if their store does not stock the item. Impressed.
I always get the right parts at a competitive price. The owner and his team are always friendly and helpful. I also like how they carry a variety of hardware, plumbing, and electrical supplies. That has saved me from going into Bellingham several times. I also shop here because the owner gives back to the community. Thanks for running a small business in a small town the right way.
The folks there are amazing. Power was out and they stayed open. Great service. Their knowledge of cars and trucks is by far the best in the county. Cute store. There is a huge toy car collection on the wall.
The folks here have never let me down, even with the most challenging parts requests. The parts counter guy took one look at a bad relay from my old Massey Ferguson 254 with no part number, and said, "Sure, I've got one of those." This is where I go when I need expert advice.
We were heading down to Winthrop on motorbikes when we encountered a mechanical issue with one of the bikes. The guys at Napa were awesome. So helpful, even offering to lend us a tool if we didn't have the correct sizes. And they weren't even going to charge us for the small part we needed. Thank you so much, you saved our road trip. You guys are the best!!!
