Johnson's Towing in
Bellingham (WA)

After a bad accident my car was towed by Johnson's, during the towing process and after Johnson's staff was helpful, professional and kind.

Dan and Larry both came out on thanksgiving, to help me extract my 1 ton box van (think u haul), which was straddling the edge of an 8 foot drop into a moat. My friends and I had spent hours, the night before, trying to do it with the tools and vehicles we had available. One tow truck driver, from a different company, told me to call Johnson's because they've been around the longest and have more experience. I was feeling kind of hopeless, because that driver made it sound like a big maybe. But, I called Johnson's, and I'm glad I did. A driver named Dylan drove 20-30 minutes to come out to this muddy place in the middle of the night. He assessed the situation, and told me what strategy they would need to take. He put extensive notes in Johnson's system, so that I could call back in the morning and they would be able to help me. When I called back in the morning, dispatch was so pleasant, optimistic, and prompt, I felt reassured. The communicationz behind the scenes, was great. I told her about the notes, and she took it from there. A driver (Dan) called back, and was also kind and sounded confident. He showed up promptly, and came up with a game plan. He buried his truck in the mud, and winched my truck up from the side, while Larry used his 4×4 tow truck to lift the rear end up and out of the moat. They extracted my vehicle from this wild situation it was in, without doing any damage at all. It was amazing. They saved the day. Afterward, Larry pulled Dan out of the mud, and off they went. They were both a pleasure to interact with. Very positive, friendly, confident, and knowledgeable. I'll definitely call them if I ever need another tow or extraction.

I popped a tire, and Andy came to help me out! He was friendly and efficient. Thank you!

Great price, and great driver. Really helped me out when I needed it.

They made it very easy for me. I didn’t even have to be there. Got to me same day. Will definitely go back

I wouldn't even give these guys one star the only reason why I have to give them a stars because I can't go any further with my review unless I tap one of the Stars. So here I go Johnson's towing you're a bunch of cowards you get called from an apartment complex property manager to tow cars off the property that they live on and reside at you're a joke you're worthless and you take money from innocent people that can't afford it thank you so much for being cowards and by the way when I was asking you questions as you were hooking my car up to the back of your truck yes you are a male I don't know what your name is I don't even give a crap what your name is what I do care about is how rude and disrespectful that you were you have no people skills you have no social skills let alone communication skills in any way shape or form. So with that being said keep on keeping on Johnson's towing one of these days you're going to get sued and I hope when it happens I'll be standing there or I'll hear about it and I'm going to laugh until I cry you guys are nothing but a joke

One star because they keep parking their big rigs in our RESIDENTIAL neighborhood. Hard to make a turn out of our cul-de-sac onto Shannon street because you can not see past huge parked truck. Its dangerous too with all the young kids riding bikes, cutting across the street their vision is impaired due to size of vehicle. They should know better, they just don't care. Some bad accident is going to happen, just a matter of time. And, several of us homeowners are tired of seeing this big red rig parked all weekend in our neighborhood, so that it is "convenient for the company's driver. Johnston Towing......please stop parking you're big rigs in our residential neighborhood

my friend was towed and her car was impounded for a total of 7 hours, for which she was charged $580. we went in to try and get a discount or a payment plan and we were met with the most rude and apathetic employees. that price should be illegal and these people should be ashamed of themselves.

Drove 45 mins to sign over paperwork for my impounded car on a Sunday and was told not one person in the office knew how to do title transfer paperwork and was told to come back tomorrow. I do not have a car as my car is impounded and totaled and Sunday was the day I could get a ride. Was stunned when I came back the next day and all I had to do was sign 1 single paper. Please train your staff! Please also update your website and give a clear idea of when someone can expect to be able to do paperwork in your office. I also was never informed on the phone that Sunday wasn’t a sufficient day to do it. Train staff, update website! Name on this review does not reflect who I am!

I read a review of Johnson's towing that asked the question " have you ever wanted to hug your tow truck driver?" Let me tell you, I actually did! Dan made things so easy for me and I left feeling like I had gained a friend. I recommend using them because they're kind honest and down to earth. Thank you so much Dan, you're a good man. Josh C (Jetta)

Have you ever wanted to hug your tow truck operator? I have. And I did. All of them. Johnson's guys were quick to arrive, very thoughtful and adept with their much needed problem solving skills. I highly recommend Johnson's Towing for all those inconvenient "pickles" you might get into. Thank you Dan, Larry and Marcos!

Had my lowered BMW towed twice by these guys with the truck and dollys and both drivers did a great job. Very professional and I know that it’s not easy loading/unloading lowered cars on tow trucks. If you have a low car or any car go with johnsons.

Larry helped me and my college roommate get her car off the side of the road. He was so helpful and kind and was so patient with us. Thank you Larry and Johnson’s Towing for your kindness and patience.

Called to get a tow on what might be one of the worst days I've had this decade and a guy uninterested in helping me get home in the most impolite manner possible informed me he wasn't a taxi service when I requested the possibility of dropping my truck off at mechanic then taking me home. Granted it's 2 am and maybe that's not a regularly offered service, but if service is the industry you are in perhaps deliver that message with a little more tact and grace. Don't want people problems at 2am? Don't drive a tow truck with 24/7 service perhaps?

We are so grateful for Johnson's towing! Our car broke down on I5 and our roadside assistance memberships were not helpful and did not have anyone to send. Luckily we were given Johnson's towing's number by a friend and they were professional, helpful, friendly, and got us towed safely. Larry initially helped and was awesome. He and Javi moved our car to a different tow truck so that our whole family of four could fit for the ride to the dealership. Javi drove us and got our car safely to the dealer, making a very stressful situation more enjoyable. Really appreciated their efficiency and feel like they went above and beyond for us. Thank you!

Great service. Arrived quickly and right when they said. Really showed foresight sending two trucks to get my truck unstuck. They worked quickly and efficiently to extract my truck and get me back on the road. I should have called them hours sooner instead of making things worse by trying to win a hopless battle. Got me out of a mud hole 100ft from the road. Great job guys! Price was very fair for what they did

Due to my own fault and mistake, my car was towed due street maintenance. Despite being an expensive mistake on my end (again, on behalf of my own wrongdoing and fault), Bubba and Jim were kind, fast and lighthearted with what could have been a very frustrating circumstance for both parties. I hope if I need to use them in the future it is for my own necessity, but have no doubt they would handle an accidental situation with the same familiarity and smiles. Never thought I would leave a five star review after getting my car towed but here we are, they deserve it. Hopefully one day I can buy them a beer or two for the trouble they navigated on my behalf.

Car issues are no fun, but this company helped make my stressful situation just a minor inconvenience. Great communication with the reception and with the driver. I was able to leave my car, and continue on with my plans to go on a bike ride with a friend. Then, I even got a call from the mechanic, due to the driver going above and beyond to communicate the issue and pass on my contact info, when I thought the mechanic was closed for the evening. Really appreciate all the help!

Larry picked me and my little sister up after we had waited for AAA for 4 hours to take us to the Sumas border after my car broke down in Bellingham. He was a rock star and got us there quickly, safely and he even had a phone charger for both of us that he offered for us use. I would absolutely recommend this company. Even the person who answered that phone was incredibly (I think he said her name was Hillary) nice. One million out of 10 score.

I was in an accident in December and Johnson’s towed my totaled vehicle from the scene. Not only was the employee who showed up on the scene thorough in cleaning the road of debris/glass/etc., he also gave me an idea of what to expect when talking to insurance and how things would play out if my car was deemed totaled. The next day I had to go to their office to get my belongings out of the vehicle and release it to insurance and the office staff was kind and efficient. I can say I would’ve much rather not needed their services, but am appreciative of their help and professionalism.

Incredible service on a snowy December day. We had a tricky tow with significant damage to our front tire/wheel well and the driver who responded to our call was friendly, communicative, and determined to help us. I had called a different company earlier in the morning who came with two different trucks with no success. After some creative problem solving, the driver was able to get our vehicle lifted onto the flat bed truck with no further damage to the vehicle. Highly recommend!

Zane is an amazing young man! Courteous, professional, friendly and such a nice guy. Towed me from a North Bellingham street intersection to my mechanic South of Mount Vernon and gave me a ride there as well. Actually made a stressful Friday traffic hour breakdown a nearly pleasant experience! So glad the other 3 i called couldn’t make it. I would have missed a pleasant experience! The operator was also so courteous and patient with me when I was calling from a fairly stressful situation blocking traffic. Thanks Johnson Towing! It was (almost) a pleasure!

Johnson's Towing absolutely saved the day! After being locked out of my car and my home for hours because the service provider through my insurance canceled with zero care or regard for my safety, I called Johnson's after the police dispatcher provided their number. It was a great experience from the moment they answered the call. Their dispatcher was compassionate and helpful and their employee, Seth, was extremely professional and kept in touch when circumstances changed and he needed to arrive later than expected. I was provided compassionate, professional, and reasonably priced service; I definitely recommend Johnson's Towing!

Ryan, from Johnson's Towing, arrived promptly, did a great job backing his flatbed truck up my steep driveway and getting our Lexus out of the garage. He was courteous and friendly; I would recommend Johnson's to anyone. Great company!

Driver arrived quickly to my location. He took extra precautions and used care while handling my vehicle. Price was very reasonable. Dispatch was polite and answered all my questions. Driver was polite and friendly as well. I had called several other tow companies as well. Johnson's was reasonable and quickest. I'd highly recommend.

Very satisfied with the driver and his customer service. I made the call and they arrived in less then 30min. The driver was very careful with my vehicle and explained every step and precautions he was taking to ensure the safety of my vehicle during transportation. I would highly recommend this company to anyone of my friends and family.

I have never seen nor ever experienced such rudeness towards anyone who simply asked a question ❓ before... And I was really disappointed truly how they treated my fiancé... Not impressed, sorry..