JJ's Towing in
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Address:19706 Grand Mound Way SW, Rochester, WA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:98579
Working Time and Location
What clients say about JJ's Towing in Rochester (WA)
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I can’t say enough good things about our experience with Sam, the tow truck driver who came to our rescue. My son and I were stranded on the side of the road after our vehicle suddenly broke down, and Sam showed up promptly and with a warm, reassuring presence that immediately put us at ease. From the moment he arrived, Sam was the definition of professional—calm, courteous, and clearly skilled at what he does. He handled our vehicle with care, made sure we were safe and comfortable, and walked us through every step of the process. His kindness and confidence turned a stressful situation into a smooth and surprisingly pleasant experience. Thanks to Sam, we got home safely and with peace of mind. It’s rare to find someone so dedicated to their job and so genuinely caring toward the people they help. We’re beyond grateful and highly recommend Sam to anyone in need of roadside assistance!
May 11, 2025 -
Patrick was so nice and very helpful! Turned my bummer or a night around. So thankful he was there to help jump start my car. Thank you!!
Feb 14, 2025 -
Arrived shortly after the call . John quickly loaded my car and took it to the shop. John was very professional.
Apr 03, 2025 -
I want to thank you for your prompt service I called AAA because I ran out of gas. They sent a driver named Josh he was very professional he let me know that he was on his way and got the gas in my car and make sure it was going to start before he left. Josh was very professional and friendly team player for sure thank you again for your awesome driver Josh and your company for getting me up and going!
Jun 22, 2024 -
Johnathon brought me gas earlier when I called AAA after running out. He was very professional and super patient which was appreciated. He had me start my car to make sure I was good to go before leaving which was cool because last time I ran out of gas another tow company brought me a gallon and left after putting it in and my car wouldn’t start. I had to have someone else bring me just a little bit more gas to get it started and back on the road.
Jul 12, 2024 -
Von picked up my son's Corrola in Chehalis this evening after it failed to start for him after work. Von was friendly and helpful and arrived in a timely manner to tow the car home. Definitely a good experience - other than the car needing to be towed in the first place!
Oct 08, 2024 -
Patrick helped us extricate and move a rotten old trailer to its new home as a chicken house. He was very patient and SO helpful, efficient, and easy to work with. Five stars!
Sep 10, 2024 -
Patrick was a life saver today. My kid locked my keys in my car and Patrick showed up in less than 20 minutes! The price was fair and Patrick was very kind. He had my car unlocked in under 5 minutes! Thanks Patrick!
Dec 01, 2024 -
Patrick gave me a tow tonight. Professional, warm, friendly, and extremely helpful. Best tow ride I have ever had! Thank you.
Dec 03, 2024 -
Quick, professional, friendly service. Thank you Picasso and JJ’s towing.
Mar 06, 2025 -
Broke down near I-5, Patrick from JJ's towing (Grant's towing) was a great help in towing my car to a nearby shop where the work could be done. Great attitude, helpfulness, and experience overall.
Sep 11, 2024 -
My 11 yo daughter was diagnosed with Turners Syndrome so we travel from Montana for her Seattle Children's Hospital visits. We raised enough money to buy a reliable vehicle for her to have private transportation since her immune system is yas strong as ours. The day after buying our car for 7,000 we finally got a babysitter & decided to go to the casino. Well our happy night turned into a nightmare as our new car was towed by jj's & I had to deliver this heartbreaking news to my sick daughter. Well it's been over a week & we haven't been able to get our car back bcuz we don't have the money. Our family is stuck in Seattle with no vehicle & our daughter faces kidney surgery. She missed her cardiologist appointment last week due to not having transportation. I'm leaving this in God's hands & keeping my faith that we will find a way 2 get our vehicle back. My daughter has a go fund me page so donations of any amount r appreciated!
Jun 15, 2024 -
They sent a driver out to me quickly, only took about 30 minutes. The driver was friendly. I'd definitely recommend them.
Oct 02, 2024 -
The two guys, Jesus and ? (So sorry I forgot his name, I was upset about the car collision) were so nice and helpful. They were fast, efficient, and professional. I really appreciate their work and their compassion. I highly recommend them to those in need of a great towing plus service. THANKS!
Dec 23, 2023 -
Josh is an absolute Professional. He has rescued more than 1 vehicle of mine and every time he is exhibited nothing but best in class service with a smile. Thank you guys.
May 30, 2024 -
Jonathan R provided excellent long haul towing service. Prompt and clear communication.
Jan 03, 2025 -
Really appreciate the service that Josh provided today. He is a very kind, professional and personable man. Was a pleasure doing business with him.
Jan 06, 2024 -
Almost needed a tow, but was able to eventually start car. Either wayz JJ's was quick to respond and was very helpful.
Dec 21, 2024 -
In the world of towing... lots of situations present themselves! I feel top professional tow truck drivers must have the ability to problem solve in many levels!! Jjs is a top skilled experts... thank you team!!!
May 07, 2024 -
Josh was super quick and efficient! Arrived on time and got me back home all in less than 30 minutes! Thanks, Grants Towing!
Mar 19, 2024 -
Received excellent service from Patrick. Will recommend to friends and colleagues
Dec 04, 2024 -
Josh was very professional and kind. The person running the phones answered all my questions. Having your car break down car be stressful but they made it less so,
May 24, 2024 -
I called JJ's Towing to rescue my little brother and they were fast efficient and very reasonably priced the dispatch lady Robin was very helpful thank you JJ's
Sep 05, 2024 -
Nothing like a Saturday night breakdown. JJs came through for me and got me and my vehicle home quick and easy.Josh is a credit to the Company and towing in general.
Mar 18, 2024 -
JJs is unprofessional and inflates their prices. Not only was a tow, only 20 minutes away from the yard (40 minutes round trip, we clocked it), the driver, Robert, listed as taking 2 hours, which is ridiculous even on a slow day. So a tow that should have cost approximately $350 wound up costing me $566+ . I'm now contemplating filing a Hearing Request, which brings me to the office female. . . The female in the office was not only rude but unprofessional and clearly is unaware of Washington State regulations regarding Hearing forms and Business hours of operation requirements. Initially she mandated that I arrive at the yard no later than 4:30 otherwise my car would be required to stay another day (costing me even MORE). State regulations indicate as long as the customer is present at least 15 minutes before close they are to help them. Additionally, when we requested a Hearing Request form she declined saying she can't. After protest she radio'd to (I assume) the owner who enlightened her. But the pièce de résistance was my nephews arrived, who work for a local tow company and were towing my car out of there for me, the office female had the audacity to order me to stay out of the yard, LIKE I'M HER DOG?!? First, I noticed the windows were down and wanted to ensure all belongings were present, Second, I'm the legal AND registered owner, I have the right to inspect my vehicle if I want to as long as I wasn't slowing progress, which I was not, Third, I had the key to the vehicle, which helps in turning the wheels making the onboarding of the vehicle onto the flatbed a lot easier. I've know great towing companies for so long that I clearly forgot some have people like THAT working for them and don't care about price gouging. I have been stressed enough about life in general, this compounded that stress when it could have actually been handled SO MUCH more professional and ethically.
Sep 02, 2022 -
Today I called jjs to confirm my Nov 2nd truck and Molly tow reservation and had the pleasure of talking with office person Robin who is very unprofessional and definitely needs to brush up on customer service skills change my pick up location to uhaul on Louisiana ave...
Nov 02, 2023 -
Rob is the absolute best guy ever. He was so beyond sweet and helpful. Fast and easy work with him. He needs a raise or employee of the month!!! We appreciate you ROB!
Nov 19, 2020 -
They're so awesome I called AAA because I had a break down and after waiting for 5 hours I called AAA back and they told me that jj's towing was coming so I called and was told at first that your weren't going to take it but you did and I am so thankful that you were there
Oct 19, 2023 -
Josh was an amazing help and and got here within an hour super grateful nicework!
Mar 11, 2024
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked