NAPA Auto Parts - Kettle Falls Auto Parts in
Kettle Falls (WA)

Kind friendly and knowledgeable service do you make you feel like family

Expensive. You will save a lot of money if you shop elsewhere. Cats. Not cats like from a car... Actual cats. So, If you're allergic, shop elsewhere. The helpfulness of the staff was satisfactory so, In a pinch this place is fine.

They are a helpful hometown business that reminds me of good old when all stores had great personal customer service.

These guys always know their stuff. Always super friendly. Clean, organized, and well managed!!

An independent family owned and operated Napa Auto Parts store. Friendly, knowledgeable, professional staff.

Very knowledgeable staff and perfect selection

Friendly, helpful, knowledgeable, they had what I wanted!

Went in to buy wiper blades. Josh was very helpful, he pulled off my old wiper blades, measured them, and got me new ones, which he I stalled for me. 10 out of 10.

The worst customer service I have ever received at a parts store. Two old women at the front have an attitude and cut you off while trying to talk to them about what you need. Told me they couldn’t help me until the one guy in there that does any actual work got back in. At least the guy in there was helpful, but when they did not leave a message about a part I had been waiting on, acted as though it was my fault I didn’t pick up. Did not leave a message and did not call more than once. Save yourself the headache and attitude and just go to Oriley’s.

Friendly service, they even put my new windshield wipers on for me!

Very nice and helpful staff!

NAPA in Kettle Falls is a place to go for just about ALL your Automotive Needs. They have a HUGE Selection of: Mechanic Tools, Batteries, Tire Chains, Lubricants, Vehicle Cleaning Supplies, Automotive Accessories and SO MUCH more! The Employees are always Cheerful, Helpful and try to order an item if it's available to them. NAPA is located on the Main Street. Parking is Easy. One can also bring used motor oil to be disposed of. Prices are Fair and won't break your bank. I highly recommend this Automotive Store.

Great people, great parts. Quality parts unlike some of the parts you get online

The employee who helped me was super friendly and recommended what I needed and looked up my exact part online! There were even 2 kitties there to brighten my day

Great service and willing to work with you.

Helpful folks always get me what I need for my company rig

Good friendly service, has had every part I have needed

Very helpful. Quick and cheerful assistance.

Local franchise run by family very good customer service would highly recommend

Excellent service. Very helpful.

I really like shopping here. The location is easy to miss, but that would be a mistake. The folks that work here are amazing... Knowledgeable and friendly, and they go out of the way to help and make sure you make good decisions. Highly recommend.

now we're talkin Napa is a good place to go here in Kettle Falls Wayne one of the workers there I think he's the best he went out of his way to help me with my car twice he didn't have to do what he did but he helped me put my wipers on which were very very old which took him an hour so I give you kudos to that place they will always get my business

Friendly, knowledgeable, great advice! I'll be returning for any and all of my automotive needs.

Good friendly ppl they do help good ppl

Like the Kettle Falls NAPA way better than the one in Colville. Staff seems more helpful.

Locally owned , if they don't have it in stock or your looking for a odd part they will do what they can to help find it for you

There is one older gal in particular that goes out of her way to let you know that you (the customer) is a burden to her and she could be doing so many more important things with her time than wasting it on you. No smile, no "thank you" and I was greeted with "what do want?" by this gal. Better off going to the Napa in Colville.