I have to say the staff at Whiting’s was always so cheerful and helpful. They took the time to explain things to me and help me out tremendously. I would definitely like to shout out to Jeff. He is absolutely amazing. He worked so hard to Find the right part and help me through the process. Also kudos to Steve,. I realize he is retiring in six days however he is still hoping the customers even though he is leaving the business. This company and wrecking yard is Wrecking yard it is a place of possibilities!
Drove from tri cities to Spokane and got the wrong part. Came back 2 weeks later with my receipt and management told the clerk my refund had to be paid back with a check because it was over $100, I get a letter from my bank a few days later that the check was voided. During the refunding process there was another part I was interested in doing an exchange with but they didn’t want to help me, instead they told me their part pickers were all out to lunch for the next 3 hours after waiting in the lobby for 25 minutes. During that time I overheard one of the clerk being rude and impatient to other customers on the phone and that’s when I gave up on the exchange and opted for my refund.
A real treasure! Third generation business that still provides great service and reasonable prices. Find what you need on the up-to-date website inventory or call for more information - the team is friendly, honest and treats customers with respect. I left with the parts I needed and a related referral. I would not hesitate to recommend Whitey's Wrecking.
Had some issues at first.
But whiteys is a very customer service oriented business.
Just have to remember to communicate what you need from them and I’m sure they will make it work
We called and gave the production date and received a quote. Then we asked how much to ship and I was told to text someone to get the price. I texted the number, and the next day got the quote to ship, and then asked about picking it up instead-I was told it was $175 and not the $145 we had been quoted the day before.
They quoted us $145 for an inverter, then the next day they sent an email stating they are $175. Then when I asked why the change in price, they said they never qouted the $145. So they essentially called me a liar. If you’re going to get a quote from them on a part, definitely record the conversation.
Im ftom PA, I ordered an evap canister for my crv 06, it is in excellent condition and the shipping was fast.
Thanks to Greg for helping me out with the process and the transaction
Called and Elmer answered and I told him I was looking for a visor for a 2014 Nissan Murano driver side he told me bag they had 3 vehicles on the yard and had the part available quoted me $45 and asked for my name and told me he'll have it ready for me when get there sure enough part was on the front table wrapped up in a plastic bag also they included the cover for the screws will definitely deal with these guys again
I called this morning talked to John he was a great help. He was able to get me what I needed and even ship it to me since I lived 3 hours away from the yard. Amazing service and communication. I recommend this place and will use them again,
I needed a random Audi TT part for a project and was very anxious to source it.....Thank you Steve for your patience with me btw! Within one hour, Steve sent photos to me to verify it was correct part and shipped it out the same day with tracking!!! Thank you again for your patience and lightning fast service and support... Very rare and hard to find a used parts businesses that are both customer focused and willing to build relationships with customers!! A++
I am very impressed with their professionalism. I had ordered a part that was damaged in shipping. I called to see what could be done and they gave me a full refund. It's refreshing to see businesses take responsibility for mistakes. I would confidently order parts from them in the future.
The best junkyard I've found for import cars. They have quality, tested parts most times, fair prices, ability to ship for less than expected and have always been super helpful. Typically I've talked to Steve who goes above and beyond to help get the right part and has almost always had the part ready same-day
Steve at Whitey’s is a champ!
This man genuinely wants to help find the right parts to do the job and is willing to go above and beyond in order to make that happen. He is thorough, patient, and highly effective.
Two thumbs up! Thank you so much Steve!
Awesome! As a owner of a automotive repair shop, I rely on quality parts used and new. Whitey's has always been standing tall in this category. Steve is super easy to work with and actually pays attention to all of the details! Just wish they were closer!
I can't say enough good things about my experience with Whitey's Wreckings! I recently purchased a set of seats for my Tacoma from Steve, the sales guy. He made sure I got a great deal and provided excellent customer service throughout the process. While Dustin, the owner, was nearby for assistance, I took care of cleaning and installing the seats myself. They were in fantastic condition, and with Steve's help, the entire transaction was seamless. Thanks to Whitey's Wreckings, my truck now has comfortable and functional seats at an unbeatable price. Huge thanks to Steve and the team for their top-notch service and quality products. I highly recommend Whitey's Wreckings for anyone in need of reliable auto parts and excellent customer care.
Whiteys is by far the best supplier of European parts. They supplied every part for my Mercedes I needed from an engine, interior, sun roof, and electrical.
Steven and the rest of the staff are wonderful to work with. I highly recommend them.
Talk about customer service man these guys are great! Highly recommend! Steve was very professional and easy to work with! Same day shipping that’s amazing!
Ps:Steve needs a raise!
Great experience working with Steve to secure a window and ignition lock cylinder for a 2003 Subaru WRX Wagon. He sent me pictures of said items and kept great communication with me. I highly recommend them.
Super rad auto wrecker, showroom if full of cool vintage memorabilia and used performance parts off of various makes and models of cars that have come through the yard. Wide selection of coilovers, exhaust systems intakes and wheels and tires out on display, all of which seemed like a good deal. I drove all the way across the state to buy a hood for my car and the whole ride over they kept in communication with me even after I told them I’d be arriving later than expected (I got stuck in traffic coming over Snoqualmie pass) and one of the members of their team stayed after hours to wait for me to get what I needed! Very grateful and impressed! 5 stars!
Whitey’s Wrecking was absolutely wonderful with their assistance today. We needed a part for our business Tigard Transmission, not only did they have it but it was on the shelf ready to go. They packaged it up and the same day already received the tracking number for it. Excellent customer service.
Whitey's Wrecking is simply awesome!
I live on the opposite coast and needed a passenger side rocker panel moulding for my white 2007 Toyota Matrix, which Whitey's had in my color. Before buying it, I requested a lot of photos and had a bunch of questions that kept coming to mind. I'll say it right now - I'm an engineer and tend to drive people nuts, including myself, lol, with all my questions.
Well, Steve at Whitey's was unbelievable. He took a ton of pics and answered all my questions without a single complaint. I even asked Steve to clean the part so I could get a better look at its condition. No complaints again from Steve. He was so patient with me. Talk about great customer service! The best.
I bought the part and Steve had it packed up and shipped out the same day! The price for the part and shipping was more than fair. I'll post back after receiving it, but I have no doubt that I'll receive the part in the same condition it left Whitey's.
Buy from Whitey's. You will not regret it! Thanks Steve!!!
I run a small business on the other side of the state. I needed a part that was not necessarily the most expensive, but Steve did a great job took excellent detail and got me a great part. Highly recommended.
They are absolutely Fantastic at what they do!
I needed a specific Lexus wiring harness for a project and the Whiteys team took down my information, got it pulled the same day, sent me photos and shipped out right away.
When it arrived I noticed a few plugs missing, they almost immediately got what was missing off the harness shipped out.
If you want honesty and great professional service Whitey's is the go to !
Whitey's wrecking has gone out of their way to help me with my vehicle needs. Not only mine but those of my friends. Their staff is courteous knowledgeable and will go the extra mile to make sure you walk out of their business 100% satisfied. A friend of mine had even made a mistake on a part that they thought they needed ..Whitey's was quick to not only look up the correct parts but direct us, as well, to the people who would best help us finish the project. The staff has gone as far as to research my vehicle and actually correct me on parts I thought I needed and found me the correct part for a less expensive price. They've been honest and told me when to get a brand new part rather than a used part. They didn't have to do that. That is the integrity and customer service that Whitey's wrecking displays time and time again. Thank you Whitey's staff!
-Sincerely a grateful customer.
These people are so helpful at finding the right part for you. They bring a smile even when I think about them. Go and get exactly what your looking for or they will tell you where you can find it!
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