Bob was extremely rude when I returned a steering that he didn’t tell us there was no air bag that came with the steering wheel everyone else is there is so nice but bob needs to be nicer and respect his customers.
They have a wide selection of parts. The staff is friendly and knowledgeable. It is a fun experience to actually go out in the yard with the employees and get the part you came for and it's a good opportunity to find other parts you may be looking for.
The go to place for parts!! New or used! It's always nice to have a more affordable option than the dealership. The salespeople I've always dealt with never let me down. If they didn't have it in stock that day they found one that week and notified me quickly. Thank you all!!
I don't know what more you could ask for out of a wrecking yard. This team went above and beyond to meet my needs and got me some very nice parts in a timely manor. Special shout out to the packaging team, I don't know that I've ever seen parts shipped quite that carefully. Absolutely flawless job guys and gals!!
Drove an hr for a seat that’s labeled online as seat front for $265. We get here and they say oh that’s only the center console the whole assembly was over 600. No place on their website shows it being anything but a complete seat assembly. This is false advertising and a complete waste of time.
Very helpful staff, personable and considerate. As I was going to pick up a part for someone else, my driver side window fell out of its track and they lent me some tools so that I could fix it. Then because my battery is old, it died while I was fixing it and they jumpstarted my vehicle. Above and beyond service and saved me from a freezing drive nearly across the state.
Always have a pleasurable experience at this place. Employees are knowledgeable and professional and straight to the point. Love that everything is typically pretty affordable. Services quick as well.
Great assistance from a outfit a state away. They removed, packed with care, and sent my very needed part to my doorstep and saved my daughters car. Ty guys.
Ordered rims for my car. Guy told me it would be here on Tuesday, or no later than Wednesday. Called on Wednesday (like he told me to) and some lady answered the phone and was very rude and told me twice that they would call me when it was there. Just very rude about it. So I called back on Thursday to talk to the guy that told me to call him and he said it wasn't there yet and he would call me back soon to let me know. I haven't heard from anyone since and it's Friday.
Two really positive experiences with Rohwer at the front desk. Super fair and took care of me in a timely manner. The guys who helped me get parts from the yard were also very respectful, friendly and knowledgeable. These guys aren't quite as cheap as a u-pull yard, but they do their best to take care of you and I wouldn't hesitate to go back.
Jefferson was awesome to deal with especially when I'm all the way from Australia he answered all my questions. Bought a engine and trans he organised the crate and shipping to the container yard in Compton.
I want to mention how satisfied I was with the customer service that was provided, he helped us out with all our needs and answered all our questions, we were thankful and grateful for his service and we shall return due to his service that was provided, the gentleman name is Liam Lonam
Great experience. Cory at the front desk was very knowledgeable and helpful getting me The parts I needed and knowledge I needed to complete the job much appreciated highly recommend getting parts from here.
I had a very disappointing experience with this auto parts yard. Different employees give conflicting information about refunds for old parts — they took the part but never returned the money. When you go to clarify the situation, the staff behave unprofessionally.
Also, when you come for a car part, they try to give you an older and worse one for the same price. Last time, my husband had to wait over two hours for the correct part because an employee couldn’t even tell the difference between front and rear parts.
Overall, their service and organization are very poor, and I cannot recommend this place.
Once again, great experience at my favorite place in Spokane. Went out with Roman as my parts puller and he was a great help. I’m crazy picky about my parts and we found just what I needed. Thank you team Spalding!
Excellent customer service! These guys helped me identify a very difficult to find wiring pigtail so I can get my customer’s vehicle repaired and back on the road! Highly recommended!!
I needed a rare, discontinued, non-inventoried part and Jack at Spalding went the extra mile to find it. Many places wouldn’t even go look, or quoted an inflated price, but he tracked it down quickly and sold it to me at a fair price. It was shipped the same day I paid, and the whole process was simple and smooth. It’s clear this business values customer service. I’m thankful for the assistance and won’t hesitate to contact this Spalding for future parts.
Very knowledgeable and helpful, they were able to get me what I needed without any trouble at all. I appreciate their help! Ruben/Reuben (not sure how to spell it) was super nice!
amazingly satisfying experience with saleman 1-2 rjw who obtained a door, tailight and fender for my 96 subaru. it was boxed and padded impressively and I think the parts were in better condition than he stated. He was courteous and responsive and diligent. I have never had such a positive experience with a "junkyard" before. No junk from these people, only excellent quality. I live in Wyoming and Spalding will be my supplier from here on out!
My experience has been limited, but my expectations were exceeded. I have been hunting a specific transmission for a project, they are still around, but not around me at a reasonable price and or shipping. I was defeated, when I saw an ebay ad that seemed too good to be true I was skeptical. free shipping on a tranny? come on.
Transmission was reasonable market value for where I lived, free shipping, received quickly. appears to be in good condition, shifts by hand, still uninstalled. this place saved me some good money from what I was getting prepared to spend because of shipping.
The people there went above and beyond my expectations. They helped me for the car part I needed. Customer service was exceptional and everything was professional. Joesph and Cameron, thank you so much!! I will for recommend this place, to anyone who needs car parts.
**SUPER KUDOS** To: Brayden, Roman, and Liam for above and beyond, exemplary professionalism and outstanding service. Each one of these exceptional employees treated me with utmost care and concern, even though I unintentionally delayed them past 5pm with additional questions. I’d like to express my gratitude and appreciation for their dedication even though I didn’t deserve such good treatment. These guys are incredible assets to the company and truly remarkable professional individuals!!
Thank you so much! I had no idea what I was doing lol I was told by my dad to come in and get what I need. Well it was a great experience and quick service. After looking I found what I needed and couldn’t be more thrilled!! Definitely coming back!
This place has been very useful for me over the years. I drive older cars and pickups and they have had a lot of the parts I have needed to keep my vehicles running along. They seem to be very reasonably priced as well.
After my truck breakdown and cracked my Differential’s Housing I found this place that accept and help me to delivery the part soon as possible to me where my truck was stranded . Thank you so much to help me rolling again and delivery this important load . Definitely every time my trucks need differential or some big parts I will check with you before check somewhere else . THANK YOU !!
Super friendly and helpful staff. Also a great place to get a deal on tires. If you are looking for a place to get winter tires or a spare set of rims for your winter tires this is a great place to go.
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