Dump It Junk Removal in
Mill Creek (WA)

Great service! I have used dump it multiple times and the prices are always very fair. Skylar and Matt were very friendly and efficient. Stellar service. You can tell this business takes pride in who they hire!

Dump-It provided excellent service from beginning to end. They helped me remove junk I had held onto for more than 20 years, and they handled everything quickly and efficiently. Their pricing was very reasonable, and the team made the whole process so easy. Matt and Pelzec were the best—kind, professional, and hardworking. I truly appreciated their positive attitude and care throughout the job. I highly recommend Dump-It for any junk removal needs. They made a huge difference!

I would recommend Dump-It. Austin and Josh were amazing. They communicated prior to arrival, were extremely professional, and expertly maneuvered my old couch out of my home. If you want an affordable, smooth, and professional junk removal process, Dump-It will deliver.

Had tons of junk that had been boarded by my Dad with dementia. They were very professional, very helpful, very efficient. We probably did about eight different loads. I would highly recommend them.

Extremely unhappy; unreliable service. I scheduled an appointment where they gave me a time window, then they tried to show up TWO HOURS early to do the junk removal (I wasn't available). The driver tried to blame it on me, saying there was a "wrong phone number* on file" and was bothered they had to drive "all the way" to the site. When I asked if they could come *on time* to my scheduled appointment time, they couldn't and tried to schedule for the NEXT day because they could no longer come in for their appointment time OR the same day. *Context: They tried to call earlier that morning to reschedule but I missed the call. Regardless, the professional thing to do was to 1. Make their appointment time, and 2. Leave a voicemail after calling. (I saw the missed call eventually but assumed it was a spam caller.) They had an issue on their end where they had a cancellation or something, so they were trying to reschedule with me that same morning to come in two hours early. I wouldn't have been able to reschedule anyway, this is why I booked in advance. I've worked with many vendors who at most have shown up 30 minutes early/late from the appointment time. Mind you, it was a two hour time window. Completely unacceptable. To summarize, they messed up and then tried to blame it on me, and then couldn't make their service appointment (I planned my whole day around this appointment PLUS the junk removal allotted time). I also didn't get any indication that they would cover a portion of this or give some sort of discount in the future, though I would never end up using them anyway. The driver only apologized "for the miscommunication" after I canceled the service, but no other contact from their office. I ended up going with another local, reliable junk removal company. -- Edit: They are responding with multiple *false* claims. The truth is: 1) They arrived TWO hours early as I said - they showed up at 10am. 2) The driver only gave the option for the *next* day at their earliest window. They never gave the option to come back at the original appointed time (12-2pm). Obviously I would have been available if they could have made the original appointment. They also aren't taking accountability - calling it "miscommunication" and "scheduling confusion" and not admitting their fault. The reality is they couldn't make their appointment.

We’ve used junk removal services before and they were insanely costly with delayed / late service. I’m so glad we found Dump It through a Reddit thread - they were extremely quick, had openings right away and were way more affordable than those 1-800-got crap guys. Booking is super simple on their site and they charge by the truckload with transparency in pricing online. Can’t recommend this local company enough!

Troy and Parker were such a tremendous help removing our old sofa and recliner from our apartment. Great communication, friendly demeanor, quick and efficient. Will definitely recommend to friends and family.

Troy and Shawn did an excellent job as usual. They are very thorough and have a good attitude. Dump It is our go-to company whenever we need bulky items removed. The pricing is very affordable compared to their competitors and they are very easy to work with.

This could not have been easier! Super easy to make an appointment! Troy and Edwin arrived on time, were very professional and polite and removed all my stuff so quickly! I was pleasantly surprised at the great price. Highly recommend Dump It and will use them again. Thanks guys!

This place is great, not sure why you’d work with the bigger name places when thus team exists. They charged me 1/3 of the other quotes I got, and sooo much less than other services like GotJunk and College Kids want to charge. The pricing is really fair for what it is! Austin & Tyler were great, fast, and showed up on time! Will use them again for sure.

Highly recommend! I have a rental house that was left in disarray by the tenants. The crews did an amazing job of clearing out the inside and hauling everything away. I needed two full trucks and worked with two different crews. All 4 guys were amazing and super helpful! The first crew was Tucker and Howard, and the second was Austin and Juvion.

I had some motorcycles and other junk to dispose of. A crew and truck from Dump It were at my home the same afternoon and gave me a fair quote. Unfortunately, the bikes were too heavy to safely get them into the truck, and I appreciated that Troy and Tucker were straightforward about voicing their concerns so we could decide together to prioritize their safety. I'll find another way to get rid of the motorcycles. In the meantime, they re-quoted us for the other junk we had, loaded all that and took it away quickly and with no fuss. I'm definitely going to call them again the next time I have need of their services.

Have been using them for years and it’s always been a 5-star experience - without exception. Great price, easy booking, EXTREMELY nice and professional team. Today, J,von and Trevor (sp?) went above and beyond and actually came into the house to move furniture so I didn’t have to employ my wife. Great experience as always!

We had accumulated some junk and it just became a hassle to plan out a trip to the dump when your lives get busy. I was looking around for a junk pick up service and saw all of the major players - I went to their website and sussed out some quotes. At this point we just want our space back so I didn't care. It seemed high priced but we were willing. This sponsored ad stuck out to me and the company was local, which made me more inclined to dig deeper. The price was much more reasonable for what we had to dispose of and they were great! Troy and Howard called with their ETA the day of and gave me a quick estimate. Loaded everything up and we were in and out in 20 minutes. They were so nice and I would hesitate to call them again. Next project- the garage and we'll be calling back to Dump-It!

This is the third time I have used Dump-it and they have done an awesome job. Great communication, always friendly, prices reasonable. I highly recommend. Troy and Parker picked up my "junk" today and did an awesome job. Always such a good feeling to get rid of things that you no longer need without the hassle of doing it yourself.

Dump It was a perfect choice for us. Quickly arranged for next day removal of all appliances. Troy and Shawn arrived at the predetermined time, quickly removed all items, and were very professional. Highly recommend this company.

We had an excellent experience with Dump It! Troy and Juvion arrived on time and greeted us warmly, making the whole process stress-free. They quickly assessed our load, which was about 3/8 of a truck plus four tires (charged at $10 each), and gave us a clear estimate. Their honesty stood out when the final cost came in at just over $300 with tax, even though the truck looked more full than expected. They charged based on the volume (as if items were stacked on top of each other), not just how it looked when loaded. Their boss was also very responsive, approving the estimate and final price promptly after receiving pictures. The whole team was professional, efficient, and fair. We highly recommend their services to anyone in need of junk removal!

Junk-It’s Micah and Austin were friendly and efficient and, as always, makes the pick up process painless. They were in and out in less than 15 minutes. Both were very personable, answered all my questions and, as always, Junk-it continues to be a great value for the job. We’ve been using Junk-It for many years and will continue to do so!

Dump It Junk Removal was very accommodating and friendly. I inquired about a removal during the weekend, and they were able to accommodate the request. Austin and Garrett were very kind and professional when they arrived, and were able to haul away several large items fairly quickly. The price was also very reasonable. I'll be looking to call them again if I ever have to haul anything away in the future!

We used Dump It to help with a job at my parent’s house. Josh and Preston came and did an amazing job and were incredibly efficient, professional, and friendly. I also appreciated how transparent they were with pricing. Would gladly book with them again.

So thankful for Dump It Junk Removal. Austin and Chris were amazing when they came to remove our old hot tub! Those two guys are super heroes! Dump It Junk Removal by far had the best price, communicated well, and arrived right when they said they would. I couldn’t be happier with the service I received and how hard Austin and Chris worked to complete the job. I will absolutely use this company again and highly recommend them. Thanks!

Austin and Avery showed up in time, took quick note of the things to take away and quoted a price. They were both efficient and friendly. The stuff I wanted hauled away was a bit more than I had described and they worked hard to fit it into the truck. They accommodated everything, and lifted a very heavy saw into the very high truck bed with nary a complaint. Along the way they were good conversationalists, Jada great attitude, and were quick to load up. I am very happy with their work and would recommend this company (and Austin and Avery) to anybody.

Jacob and Shawn were amazing-Efficient and fast. Due to my backyard they had to go through my condo, yet they were very careful and neat. I would highly recommend them and this business.

Austin and McRae were fast, friendly, and efficient helping unload some of my unwanted furniture. Definitely recommend using this service for small and large jobs.

Austin and Jacob did an amazing job! They did a great job of communicating to me throughout the day letting me know when they would be there in about how long it would take to get everything done. They were such professionals and did such a wonderful job. Couldn’t recommend them more.

These guys were great! Super easy to book and the guys showed up right on time. Austin and Michael loaded the truck quickly and were polite and professional. Cost us half of what we've spent before to load our own dumpster and have it hauled. Highly recommend and will definitely be using them again for our next renovation project.

Only 5 stars? This company needs 10 stars! Absolutely the best I've ever used. Super professional, lowest prices, and fastest service. I had an apt scheduled a week out. Ran into a snag and needed it removed immediately. They replied within seconds (early on the weekend) and squeezed me in. Sofa gone within a half hour. No joke. Totally saved my bacon. I had Austin/Zach. Those pro-bro's rocked it. This company knows how to run a proper company. Hat's off. Austin/Zach need a raise, they're an asset to your company and you're lucky to have 'em. Cheers. Did I mention their prices? I contacted 5 other places, 2 I heard back from days later, why bother? The other 3 were easily 25-50% higher.