Dick's Towing, Inc. in
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Address:3516 Paine Ave, Everett, WA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:98201
Working Time and Location
What clients say about Dick's Towing, Inc. in Everett (WA)
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Robert was fantastic! He is our hero! Thank you so much for taking on a stressful situation and making it seem so easy. And, thank you Zoey, for all of your help in getting the towing all lined up. You both are amazing!
Oct 26, 2025 -
Called Dick’s Towing after my insurance company’s “road side” service left me hanging for 2 hours. I should have known better and called Dick’s Towing immediately because I have always heard good things about them. They responded promptly and efficiently. And if I need service in the future, they will be the first that I call. Thank you!
Oct 17, 2025 -
I’d give zero stars if I could. From the original phone call not being accurate in time or services requested. to the last 3 calls that were never returned after ending the call with “we will get back to you within 24 hours.” I finally went into the business in person and still did not get a full refund. Talking to all the receptionists you could tell the business is full of narcissistic behavior clearly passed down from the boss. Would not recommend this location to anyone from my personal experience.
Oct 16, 2025 -
Dicks Towing was quick to respond when my Ridgeline broke down on US HWY. They were prompt, professional and priced right. Josh did an amazing job getting my rig loaded safely on a busy highway. Thanks again!
Sep 18, 2025 -
You gotta pay the price I payed like 200 for 15 miles which is pretty good but my driver Chris made my terrible day better, getting to me quick, he makes good conversation and most importantly does his job great and makes sure his customers comfortability comes first. Definitely recommend this company they made it so quick and easy without all of the other talk.
Aug 06, 2025 -
Dylan was friendly and made me feel comfortable for the entire experience. He called to let me know he was on the way, when he got there he just needed the keys from me, and the rest was taken care of safely, professionally, and quickly. Hope I don’t need them again, but will be my first call if I do.
Jul 31, 2025 -
I was stuck on the side of I-5 with a broken trailer. The truck arrived with in 30 minutes and it took him maybe another 30 minutes to get it loaded up. The driver was super friendly and did an awesome job of making sure to not damage the trailer while loading.
Jul 21, 2025 -
Great service. Great communication. I have a 67 Ford Galaxie 500 and he knew exactly how to handle it so there’s no damage. It was done safely and in good time.
Jul 21, 2025 -
The tow truck driver that came to help us was AMAZING. She handled everything quickly, efficiently, and with ease. Called the dispatcher yesterday for a non-urgent tow for today. Dispatcher was easy to communicate with and scheduled us no problem. Communication day of was clear and efficient. 10/10 would recommend
Jul 19, 2025 -
Bruce came super quick to rescued me and did a very safe and fast job. Many thumbs up! I drove over a big curb and got stuck one of those days. Oh well. Happens! Thanks again, Bruce! Very fair price as well. Cheers!
Jul 16, 2025 -
Came to our rescue within 20 minutes and towed our motorhome to a repair shop in Everett. Very nice and competent driver. Would highly recommend this company.
Jul 14, 2025 -
Luke was great. Friendly, on time and seemed like he enjoyed his job. When you drive the worlds most unreliable diesel, it’s good to have Dicks on speed dial. Thanks!!
Jul 13, 2025 -
They were very fast and professional. The driver was friendly and was sympathetic yo my needs. Thank you Dicks for my lock out at Providence on Colby.
Jul 12, 2025 -
Very prompt, professional and fast. Did a great job getting my boat in the water after a broken axle. Very much recommend them. Little pricey though.
Jul 07, 2025 -
My wife was hit by a dui driver and vehicle got towed by Dicks to there yard. We went to retrieve belongings and there were a few workers floating around but we had to wait for a special driver to unlock the gate. Then when we came to get the car with a tow truck the same thing happened people everywhere but had to wait for a driver. The accident in no way was our fault and yet we felt no sense of urgency to help us get our vehicle released or our belongings. We had to pay extra to our tow company because he was held up waiting for someone to come open the gate. It made us feel like we were the bad guys picking up our totalled car. On top of that they gave us a report that says the keys were with car but none of them knew were the keys were. We were already dealing with a traumatizing experience and then this kind of service on top was just to much.
Jul 03, 2025 -
Excellent service for sure. I was stranded at night on the side of a highway, and they answered my call. Operator was pleasant and efficient. Took great care not to damage my truck further. In Snohomish County ... This is who you call!
Jun 26, 2025 -
Didn't waist any time after I called. I thought the price was a bit high but that's the price for a good job. Ryan was pleasant and efficient.
Jun 26, 2025 -
Great, professional job hauling my truck on the flatbed and towing my horse trailer (with a horse inside) safely.
Jun 23, 2025 -
I really appreciated my driver Chris. Very friendly and empathetic, seemed genuinely concerned about my situation. He made sure my daughter and I were comfortable in his cab on the ride home. His suggestions on what failed on my vehicle were accurate as well, and I've since gotten the repairs done. Cons: 1. Price was ridiculous. Nearly $180 to go 0.8 miles. 2. The tow truck itself was breaking down on the short drive to my house. Considering these cons, I've deducted a whole star each. If you're going to charge exorbitant rates, make sure your equipment is up to snuff.
Jun 13, 2025 -
I had a flat tire and needed assistance putting on the spare. They sent Jerry to come help me. He was very friendly and efficient! Dicks towing was great and affordable, highly recommend!
May 29, 2025 -
The guy who winched the vehicle out of 10 in of snow knew what he was doing and did the job. When I got the bill a couple hours later, I had questions about the number of hours they were charging for, so I called the office for clarifications. The customer rep who answered the phone is the reason why I am giving 4 stars instead of 5. He was extremely rude to me and yelled at me, even lied about the agreed terms upon hiring them. Fortunately, the owner contacted me right away to explain the bill to me and was super professional and civil, just as I was expecting when I called the office. I am very glad to have my faith in humanity restored as I can really tell the owners do care about providing a good service. She is the main reason why I can still recommend this company and will consider using it in the future for my own needs.
May 29, 2025 -
The dispatcher was kind and professional, not to mention knowledgeable about where I was (when I wasn't) and how far away I was to a dealership. Her Estimate on the tow was like $4 more than what it turned out to be. Greg was my driver, again professional, and I felt like I could trust him with my family (sorry but some tow truck drivers I have had in the past I couldn't say that about). I use to look around for a tow company now I have one that I can trust. Thank you Dick, you have built a real asset for your community, keep up the great work.
May 13, 2025 -
The lady who answered and greeted me was friendly, expeditious and friendly. Mike, the driver/operator, got here in the time slot I was told. He worked his _SS off while taking good care not to harm my car. Mike was also friendly and expeditious. I would use Dick’s Towing again.
May 05, 2025 -
Showed up quick, and got the job done without any issues even though it was a 24k lb army truck. Will use and recommend to others, price was very reasonable for what I needed done.
Apr 18, 2025 -
Call triple-a for service and it would have been 6 hours called Dick's towing. And they were there in about 40 minutes. Tops polite, very knowledgeable took good care of us. I would recommend them any time. And every. Time and they also give you a receipt , so you can be reimbursed by aaa if you have it
Apr 17, 2025 -
After explaining where I had broken down he called a trooper to come assist with making sure we stayed safe. Fast and efficient
Mar 22, 2025 -
They provided outstanding service! Fast, efficient and professional rescue! I am thoroughly impressed all around!
Mar 06, 2025 -
Absolutely great service by Patrick! Backed our vactor truck in our bay with not much space to work with at all. Great service phenomenal driver.
Nov 05, 2024
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