Outstanding customer service lock keys in the car. They were there in no time. Very respectful and the tow truck operator was very professional. Can't recommend them enough
Delivery of a collector vehicle with freshly restored exterior from shop to my home. Arrived in perfect condition. Could not be more pleased. Highly recommended!
Shoutout to Dylan for towing my 4runner back to my house and being cool even though security gave us a hard time and made us stand in the rain. 10/10 rec
Excellent service! Was adaptable to my needs and quick to get me. The lady who answered the phone call and the driver who towed my car were both professional, helpful and nice.
Guy showed up as quick as anyone could with the traffic on 90, hooked up to my semi quickly and had it where I wanted it before I even got there. I'd call that great service.
Luke rescued me this morning when I had a very unexpected engine failure on a busy highway. He got my car where it needed to go and made the whole experience quick and painful. Thank you so much Luke - you were so kind and helpful and made this significantly easier than it could have been.
I had a great experience with Dick’s Towing. They were prompt, professional, and thorough. I would highly recommend them to anyone who is in unfortunate need of towing.
The staff at Dick's Towing are amazing people. I call them up for an appointment to tow my car the next day, they were on time very pleasant to talk with and patient, took the time to explain a question to make sure you felt comfortable putting your car in their hands. I would really reccomed people use their service. Reasonable prices. Thanks team have an Amazing Holidays Casey
I called crying, stressed and panicky. Cheryl(sp?) answered the phone. She was polite, kind and patient with me during my emotional meltdown. I so appreciate her help. Then to top it off she sent me Jarrod in his tow truck to save the day. He went above and beyond when he arrived. He didn't just help me get my car out of a sticky situation, he put me at ease and calmed me down with his kindness, professionalism and just the right amount of humor to get me through. Thank you. Thank you for employing such good people.
This was an unfair unreasonable tow by the parking Nazis Dick's tow had to tow my boyfriend's motorcycle but they gave him a swell deal on the tow fee upon retrieval. So, can't complain. Thank you for helping Johnny out! That bike is everything to him. Now the parking Nazis got his bike again but now it's with Ron May's. At least it's not your problem this time! Thank you!
Ron May has his Dad's bike and it just sold at auction for 575$ I hope that sinks in. But who cares about what happens after this.
Wish I could remember the name of our driver, drove a truck with Stanwood on it, early thirties, impressive beard, less than 10 grey hairs. In all seriousness, great service and would recommend.
Lost my brakes in Mt Vernon. Tried calling a competitor first and got stuck in a robot phone loop. Gave up and called Dicks. Daniel arrived in about 15 minutes and had me hooked up and dropped off at the shop in under an hour. Very courteous, professional and friendly.
Robert was fantastic! He is our hero! Thank you so much for taking on a stressful situation and making it seem so easy. And, thank you Zoey, for all of your help in getting the towing all lined up. You both are amazing!
Called Dick’s Towing after my insurance company’s “road side” service left me hanging for 2 hours. I should have known better and called Dick’s Towing immediately because I have always heard good things about them. They responded promptly and efficiently. And if I need service in the future, they will be the first that I call. Thank you!
I’d give zero stars if I could. From the original phone call not being accurate in time or services requested. to the last 3 calls that were never returned after ending the call with “we will get back to you within 24 hours.” I finally went into the business in person and still did not get a full refund. Talking to all the receptionists you could tell the business is full of narcissistic behavior clearly passed down from the boss. Would not recommend this location to anyone from my personal experience.
Dicks Towing was quick to respond when my Ridgeline broke down on US HWY. They were prompt, professional and priced right. Josh did an amazing job getting my rig loaded safely on a busy highway. Thanks again!
You gotta pay the price I payed like 200 for 15 miles which is pretty good but my driver Chris made my terrible day better, getting to me quick, he makes good conversation and most importantly does his job great and makes sure his customers comfortability comes first. Definitely recommend this company they made it so quick and easy without all of the other talk.
Dylan was friendly and made me feel comfortable for the entire experience. He called to let me know he was on the way, when he got there he just needed the keys from me, and the rest was taken care of safely, professionally, and quickly. Hope I don’t need them again, but will be my first call if I do.
Great service. Great communication. I have a 67 Ford Galaxie 500 and he knew exactly how to handle it so there’s no damage. It was done safely and in good time.
Bruce came super quick to rescued me and did a very safe and fast job. Many thumbs up! I drove over a big curb and got stuck one of those days. Oh well. Happens! Thanks again, Bruce! Very fair price as well. Cheers!
Showed up quick, and got the job done without any issues even though it was a 24k lb army truck. Will use and recommend to others, price was very reasonable for what I needed done.
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