I had a great experience with Rollins Auto Wrecking. They made the process of selling my junk car fast, easy, and hassle-free. I called around a few places, and Rollins gave me the best offer by far—top dollar, no haggling. They were professional, showed up on time, and handled everything quickly. If you’ve got an old car taking up space, I highly recommend giving them a call. Straight shooters who get the job done right.
Rollins Auto wrecking is always my go to place for good inexpensive used parts everyone in the office are great at thier jobs friendly helpful Mike the owner has always been helpful
Great guys who do a lot of work to get the parts for you and then give you a great deal. My son got some parts here for a project car and could not stop talking about what a great place it is. Highly recommend.
Wish I could give them 10 stars. I showed up late in the day when it was pouring rain and needed a couple of control arms for a 2011 Dodge Charger. The guys there got the car and they pulled the control arms for me. They were hard to get off but they stuck with it despite the weather and then gave me a really great deal on them. I will definitely be going back here for any parts I need.
I really kinda have high expectations, I love to support Wonderful & Interesting People in The Community, so I am stoked I called Rollins Auto Wrecking
Not going to lie this was the worst junkyard I think I have ever been to. I called before coming there to make sure the yard is open to the public and they said yes over the phone. But when I got there the lady told me it’s not open to the public and that I would have to be escorted through the yard. I thought that was very strange but figured I’d try it out. As soon as I got out to the yard there was mud up to my ankles and I seriously could barely walk through it. Walked to the first car I wanted to look at and it was pretty filthy so decided to just leave. Not a great place for a you-pull-it kind of yard. I will not go back. It was not for me.
Amazing service, found everything and much more that I needed here. Great prices that I couldn’t pass. Even got help removing the parts from the car that I purchased, everyone was super kind too
Nice place to get parts and they have alot of tires on rims.i think it was 2 bucks to get in and if I think they want you to pull your parts, and sometimes they will pull it, but mostly yourself have to do it
Having a car part go out and then having zero money to pay for it! I'm eternally grateful to be referred to this place. Parts come with a 90-day warranty. When I asked if they would check the part prior to purchasing. John assured me that he personally goes out there and test the engines and parts prior to pulling them. That's a lot more affordable than $398.00 for a new one.
They didn't have the exact car I wanted and had a smaller selection then most junkyards however expect to pay a large amount of money for each part. they usually price it at half the current market for that exact part. And expect to be searching around for a while, because some employees don't know where some of the cars are.
Called on Friday April 23rd and was told an engine was available. We mailed a check. Was told I’d get a call between Monday April 26th and Wednesday the 28th when it was ready.
I called Wednesday, Thursday, Friday, Monday, Tuesday and was told we’d get a call back later that day. Now today (Wednesday may 5) I was told that this car was crushed and I wasn’t going to get this engine. Thanks for the 2 weeks of BS.
I'm really glad for this place. I needed an alternator for my car and they had one in stock and held it for me. The price was under $40 for this used one. A new one at an auto parts store would've been $200 or more. Thanks again John at the front counter. You saved my bacon.
Mechanics dream, not like Grand forks at all. I guess the reason I am somewhat parcel to it is because of Mike Rollins Sr. May your soul rest peacefully. It was an honor to meet him and briefly hang with him.
I have been here twice for two different cars and came away with nothing both times. First time they misrepresented the condition of the hood, said it was perfect when it had 2 huge dents. This time they couldn't even find the car I needed parts from. I drove over 40 miles for those parts, and I can guarantee you I will not be doing it again.
John was very helpful and polite. He not only told me what parts they had there for me, he also told me of a place that did have the part he didn't have...and the cost. Great cost..but like everyone else, I'm always hoping for better.
Not my experience but a friends mothers. She doesn't speak very good english and came in with 2000 dollars and was accused of stealing the money out of a car. The associate took the money without proof that the money was the shops. Detained her with false accusation. Held her in the shop accused her of stealing money. When the cops showed up he still didn't have proof of the money being the shops and kept throwing accusations at her. At the end of it all though it was proven to be hers and she left. Horrible customer service, serious biases going in the associates head with taking advantage of someone who can't speak english proficiently. You should be ashamed to have hired that man and remove that associate or retrain him for his part in that situation.
I hope I never have to "bail" my car out of jail again or deal with the stress of tryin to find it after it was stolen, but if I do I hope it will be jailed at Rollins/Emerald towing! The ladies upfront extremely helpful and knowledgeable. A real pleasure to do business with! I appreciate their kindness during this stressful time and more importantly I appreciate them taking such good care of my car. Ty! I definitely recommend them for their professionalism and up most respect for myself/kids and my vehicle!
We bought a used engine from them. Sent it to a garage to have them install it. Turns out it was a bad engine. They did give us another engine in exchange but we still had to pay $1200 for the shop charge for the 1st engine. They didn't help us with any of those charges and told us that was the risk of using a used one. Being a single mom, this has put a HUGE financial strain on me and not to mention I feel like they took advantage of my lack of knowledge. If you know what you are doing or looking for, I'm sure they are great. But if you are like me and don't know much (or anything) about cars, I would steer clear of this place.
I called asking for a 240sx transmission, the guy was helpful, ran out to the yard and told me that they had one for a reasonable price of $250.
I got there, and the guy I spoke to wasn't there, but another guy helped me out immediately. He took me to the back to let me inspect it, knew exactly where it was. He helped me move stuff out of the way to get to it, and used the forklift to move it out to the parking lot by my car. As I was about to pay, he asked "how much were you quoted again?", and I said $250 to which he didn't dispute.
I guess I'll find out how worn out it is when I get to use it, and I don't know how cool they are with warranties but I can vouch for the service. It was good.
I have absolutely no negative feelings toward anybody at or around Rollins Auto Wrecking or Emerald Towing they did what they had to do and I understand that They were very kind to me and very understanding and they let me get my things and I'm so grateful for that I want to thank Bruce personally for being so sweet to me and Michael for your understanding and I'm sorry that you've been burned so many times. I Have also been burnt myself many many times trying to help people that were in need unfortunately those people don't deserve help. As you know, they ruin everything for the rest of us genuine people that are actually worthy of assistance. You all did your jobs with efficiancy tactfully and with cooth. That is rare in this town. So for what it's worth Thank you kindly. Sincerely & With My Very Best Intentions May God bless you in all you say & do! Melinda Johnson-Tout
I'm not sure if I just showed up on a bad day or what...I've always had good experiences there in the past. We've been regular customers for a while... Spent who knows how many thousands of dollars there.... Always referring other folks to go there.. Kinda like extended family... Or so it use to feel. Went there the other day for a drivers side mirror but could only find a broken one. Since you have to have one by law figured get the broken one for now. Bang up patch job but hey , at least there's one for now. Went up to the counter and some young kid I've never seen before was like $10. And said how about $5? Then the glass popped off and fell on the floor and got a big chip. Nobody's fault really. Now its all broken..chipped... Missing some pieces.. I said again $5? ( honestly ... It was broken .. I was just trying to support my local businesses by offering $5) The kid said no. $10. Accused me of breaking it and then not paying for it. Im like it was broken and I offered you $5. Very disappointed with the customer service I received. Im just hoping it was a bad day and not a new front counter guy.
Don't go here. They'll tell you they have a part. Make you drive 2 hours. Then when you show up day sorry we sold it already or bring out and it's broken. Waste of time and effort. Thanks for taking away $30 in gas and my entire March 20th. I had nothing better to do anyway.
They cut us a deal on our engine, didn't charge us any taxes and just did $200 flat. Extremely friendly and kind people. We will be doing business again with them in the future.
I've had bad experiences with Rollins other yards so I was hesitant to buy from this yard but they had what I needed at the best price so I figured I would go but it was a huge waste of time. After calling they told me they had a Ford Taurus transmission on the shelf ready to go and I show up, they make me go in the yard to look for a guy then he tells me its in the other yard and its too late to get it and he was being rude. So I go to the front desk tell them what he said then he calls him cussing him out (very professional) then they go to the other yard and look and tell me its not there. 3 hours of driving wasted.
Then a couple weeks later they say they have a Honda Civic engine for $500 which seemed cheap so I asked again to clarify $500 and he says yeah $500. So I show up there, go in the yard look at it, come back to pay for it so they could then pull it out and he tells me $750. After a few more workers show up they tell me they don't know who I talked to and they can't sell it for what I was quoted on the phone and were very rude. Another 3 hours of driving wasted.
This yard is very unprofessional and I will never try to buy any parts here again and I have and will continue to recommend to everyone I know not to shop here.
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