OTT Towing came in such a hurry when I needed them most!!!!! They were so fast and saved the day!! Definitely recommend if you need your car or truck towed!
Had a flat tire in the middle of the road and I just searched on Google, honestly didn’t expect much but the service came in clutch and replaced a tire in no time. Great experience
You can tell a man in the first 30 seconds , this company has to my knowledge ,strong ppl who can complete the job . Now I will say hide your woman hahah. But this company went above and beyond for me that day . That's all I have to say .I stand by those words
After a huge misunderstanding with an outside company involved in my tow.OTT took fault and made sure things were handled fairly. Definitely appreciate Rachel who made sure things were right.
Such an amazing tow service! My car broke down while I was on my way to school and I was so embarrassed, luckily Rachael was able to get to me quickly so I wasn’t just sitting there. Incredible work! I would 100% recommend!
I was very happy with Racheal’s service for towing my car out of a ditch tonight I was so exhausted after work, I closed my eyes for a second and got stuck she got there in under 20 minutes and was so helpful and considerate, she gave me an amazing price for the tow and recommended a mechanic for my car to get repaired, definitely will suggest to my friends and family for future oopsies lol!
Honestly did a really good job, responded extremely quickly and got my vehicle towed within 30 mins of calling, however the lady I called said it would be about $200 since it was after hours on the weekend (whatever that means) I needed my car towed 6 minutes from where I was and they were practically the only place open at the time so I figured whatever. The tow truck guy who showed up he did a fantastic job even helping push my car into a parking spot after towing it but he didn’t speak English which I didn’t really care about. However when all was said and done I asked to pay and I spoke to someone over the phone and they said it would be $200 which no big deal it was a little pricey to get it towed up a hill they were already close too but I get it that’s how they make their money. Anyways they charged me $220 which isn’t a big deal it just feels a little slimy. I’m not one to make a review but I wanted to say overall they did a good job but they lied to my face which is my biggest pet peeve.
Got my jeep grand Cherokee srt towed to a dealership for repairs after being stolen they were super sympathetic and quick to get there to get my car towed. Respectful staff and know what they’re doing.
The price paid was more than DOUBLE the quoted price—almost $700 for a 12-mile trip. On-My-Way towing was half the price to go more than twice the distance, I should have gone with them again.
I called OTT to get a car moved that was blocking my UHaul in an apartment parking lot. The person on the phone was barely understandable, but they told me they would contact a driver and call me back. This did not happen. After about a half hour I tried calling back to see if the driver was on the way and they sent me to voicemail. I waited about 15 minutes and called again and they sent me to voicemail. I’m not sure who is behind the phone at OTT at 6:30am on a Saturday, but they should be fired in my opinion. Would not recommend this business.
Rachel moved and set a 10'x20' for me, twice. Not only is she a pleasure to work with; she is a master at maneuvering her flatbed to place the shed exactly where I wanted it in tight spaces. Even though she was farther away than local shed movers, it was worth it to me to have her expertise. I would absolutely hire her again.
Very RUDE woman. Don’t waste your time with this company!! Lousy customer service. Horrible management. I recommend that you use another towing company. If I could rate it fairly, I’d rate it -1,000 stars
Great customer service! She was able to get on base and was extremely helpful! She answered all my questions and text messages! I definitely recommend her to anyone who needs a tow!
OTT Towing is truly a legitimate 5⭐ It doesn’t matter if they’re busy, how far, or even stuck in a ditch. They will get the job done? It’s not about what is charged on a credit card.
All “OTT TOWING” care about is are you happy and, of course the smile
Awesome! Awesome! Best towing experience! Forgot to get the lady's name. But definitely will use her services again and highly recommend. Thank you! So much!
Amazing!!!! I had to be towed twice today. On top of using skill and patience to tow my car, the customer service was spot on. Today was very tough, dealing with car problems and not knowing who to call. The recommendations were so helpful and I will definitely be using OTT again.
When my wife called Rachael from our new house in Spanaway to pick up my old truck at the old house in Roy and bring it back to Spanaway, she was available immediately, at the 5:00 hour on a weekday no less, and she actually beat me there! Quick, easy, painless and rate was very reasonable. Highly recommend to anyone.
Rachel with OTT Towing provided excellent service for my family. On separate occasions she towed our broken down forklift, relocated two sheds on our property, and delivered a car we bought from the next town over. Communication is easy, and her work is professional and personable. I’ll continue to use her services when needed. Highly recommend.
Rachel was amazing. She answered my calls and texts. She answered all my questions and confirmed her answers. She explained in detail how everything worked. She was even willing to wait for the arrival of the transport company. Just over and beyond!!!!! Her price was exceptional. Thank you for your Honesty. Oh and don’t let me forget she was even willing to go out with the driver if he needed assistance!!! AWESOME Company. You will be Blessed.
I had an amazing experience with Midtown Tow LLC in Auburn, Washington. My car broke down unexpectedly near the Outlet Collection on a busy Saturday, and I was feeling completely stuck. I called a few towing companies, but Midtown Tow was the only one that answered promptly and gave me a realistic ETA, they said 25 minutes, and they showed up in 20!
The driver, JJ, was incredibly professional and friendly. He made sure my vehicle was safely secured and even gave me a few tips on where to take it for repairs nearby. If you’re ever in a bind in the Auburn area, don’t hesitate to call Midtown Tow. They’re fast, reliable, and genuinely care about their customers. For sure 5 stars from me.
As if being locked out of my car, wasn’t already stressful enough when I called this company I was met with a very rude individual whose name I did not get the tone of this individual was not reassuring. It was not the tone of an individual that I believe is going to come to my aid and assist me and getting my keys out of my car The individual then proceeded to tell me that he is going to talk the way he wants to talk and proceeded to hang up in my face called the establishment bag multiple times only to be met with an answering machine
If I could rate this business 10 stars I would! Rachel was so incredibly kind, prompt and professional! When I was alone in a new area in a difficult situation, she was quick to provide me with reassurance, and great expertise to help me in my time of need! I would recommend OTT Towing for any of your towing needs!
Rachel was so quick, professional, and super friendly! I locked my keys in my trunk and she got there within 10 minutes and unlocked it within 5 min for a very affordable price that she gave me before she showed up. Also, I felt more comfortable her being a female tow truck driver as I was in an empty parking lot in Tacoma at night. I had previously called a locksmith and they were super shady and kept saying they would come but never did and couldn’t even give me an estimate. The locksmith had me waiting almost three hours and she got to me and unlocked it all within 20 minutes! She’s badass!
I had an excellent experience with this business! My car was broken down and I was recommended here. Needed my car transported almost 25 minutes away and was struggling to figure out how to get it there. Racheal arrived quickly, was professional, and handled my car with great care. My car arrived at its destination in perfect condition and I’m so happy to have it back sooner than I thought! The whole process was smooth and stress-free, and Racheal was friendly and helpful throughout. I highly recommend them for anyone in need of reliable, efficient towing services! Thank you again!!
OTT Towing provided excellent service. They were professional and punctual, but what really stood out was the driver's knowledge. She quickly assessed the situation and explained what needed to be done. It was clear she was experienced and skilled. I highly recommend them for their expertise and reliability.
Tonight I picked up my car after it was worked on (took the bus there from work after they closed) and got rescued by Rachel at OTT Towing when it died three blocks from my former mechanic. She was prompt and really nice, I was upset and she made me feel better by being kind. I enjoy doing business with my Tacoma neighbors and this was the most pleasant get-my-car-towed experience I have ever had. I will call OTT Towing forever, for all my towing needs. Since I exclusively drive cars I bought for under $3K I will luckily have more chances to enjoy reasonably priced, excellent service from OTT Towing.
I had my vehicle stolen in Washington, I live in Oregon. I was very upset with how high the tow prices are!! I've already been through the wringer with having to come out frequently and deal with it. ANYWAYS, point being: Ott gave me a fair price, without being rude about it. AND, RACHEAL ANDRUS, totally rocks! She was super Cool with My Van, taking a good 30 minutes to shimmy My Van all the way down. Because of the damaged ignition and column, we weren't able to put in neutral. She never charged me extra for all that extra work neither. But the respect that She showed my vehicle, in which I am very attached to, now that Goes a Long way in my book!! One final thought, I overpaid Racheal by 5 bucks, and She told me so. Handed me my money back. So of you want integrity, respect, and a Woman whom is as good as any guy, call OTT!
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