Very smooth experience! Both Chad and Kyle were efficient, friendly and fun to interact with. The got my vehicle hooked up and to my mechanic very quickly. They also helped me figure out what the problem was so I knew what to tell the mechanic. Great job you guys! Tammy at the office was also very polite, friendly and helpful when I called...no waiting! Well done!
I was in a bad spot today and needed a tow to my home 3 hours away. Gene’s towing was able to take care of me same day and I barely had to wait at all, the gal on the phone was so nice. Nacho, my tow guy was efficient with loading and unloading my car. He was very friendly and kept me laughing during our 3 hour drive together. Thank you!!
They close at 5 PM
Only let one person inside the building at a time .
They do not let you bill insurance when you pay to get car. You have to pay and then bill insurance separately
We got there just before 5 pm and are able to retrieve our stolen vehicle.
They were really great, showed up when they said they would, even during a really busy night, got us where we needed to go and were really friendly about it, even offered to help push the vehicle into the right position once we got it there.
Excellent service. Especially for starting off the week with a Monday morning unknown car problem. Many thanks to the driver for such a comfortable & stress-free experience.
Steve was our tow driver, he was extremely friendly and we would request for him the next time we need the assistance. Thank you, Steve! Give him a raise!
Chris came to get my truck that I sold to Pink-n-Pull. I appreciated so much that he actually communicated constantly with me to let me know when he planned to be there. He showed up within the four hour window I scheduled and gave me plenty of notice to get to where I’d meet him. The dispatch staff also called me the day before to touch base. Everyone was very friendly and kind. Thank you!!
Genes has always done a Great Job for me. Their driver was Gabe. He arrived ahead of their estimated time. Gabe was very personable and professional. He got my Vechicle loaded and secured in a timely manner. And transported my car and myself to our destination. I highly recommend using Gene’s towing service.
My 17yo was stuck on a curb in a parking lot, so fun! The response was amazingly quick and the driver was extremely nice and made my kid feel at ease. Very happy!
They were able to help quickly and get my car towed to a shop. Dropped it off and left the key in the drop box for me so I didn’t have to wait for the driver! Thank you
Driver was accommodating and understanding. He helped me figure out why my highly over engineered and over priced German import wouldnt go into neutral. Ugh...
I didn't get his name, but he the Hawaiian guy.
Great service. The operator was friendly and answered all my questions nicely. My driver Nacho was a really cool dude and he handled my car with great care!
Chris & Chris were absolutely fantastic! And let’s not forget Nacho, who was the real MVP behind the scenes, helping me get everything set up! Thanks, boys—I appreciate you! You’re like the smooth operators of the event world, making everything look effortless while I’m over here just trying not to trip over my own feet!
Fantastic service. Mike was the best. He was patient with me and explained everything. Wonderful man! I highly recommend Genes Towing. Turned a bad day into a good one.
Driver met us, pulled our car fairly quickly right up on the trailer, and away we went to our destination. He was very friendly and knew his job very well. When we got to our destination, down it went right in place. He was great!!! Gene’s was very reasonable on towing rates too - saved us over $100 from other quotes we received for moving our classic car. I highly recommend their services.
My hot rod broke down called Junior and had truck to me in timely manner, the Driver was very clean and professional towed me home very happy no issues,
I think what makes the towing experience great is the person coming to perform the task! The gentleman who came out was extremely nice and was noticeably excited about doing his job. Love to see it!
Gene's Towing & Transportation in Puyallup offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Gene's Towing & Transportation are located in Puyallup, and the exact address is listed above on this page. Our regular business hours are Open 24 hours, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Gene's Towing & Transportation in Puyallup buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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