Pick-n-Pull JunkYard in Lakewood (WA)

Paid us almost $500 for our very tired 1997 BMW 328I w/ well over 260,000 miles. Its ugly, had dents faded or no clearcoat at all in spots, leaky sunroof that stopped woo= super squishy suspension, and all the miscellaneous broken interior parts

They close at 6pm, so if you work a full time job, you will not ever have time to get to parts from their yard. And even if you did find time to get there, they charge as much, sometimes more than the cost of a new part from Walmart, amazon, or oriellys.

I arrived here at 5:15 pm, website states that they are open until 6. The lady at the counter pretty much yelled at me for only having 15 min to get my parts, after i had already drove an hour in traffic just to make it on time. She asked if i had $3, like she expected me not to, told me she was going to check my bag, ok idc go ahead. Told me to sign the waiver, but didn't bother telling me that i have to look at the camera while signing it, so she made me do it again. 2 women at the counter checked my bag when entering, by sone miracle i was able to find the parts i needed, a spare tire, and a tail light cover. Not wuth any help from them because they sent me in the complete opposite direction, with only minutes to find my parts. $56 they wanted for a used spare tire and a tail light cover. These cars are 20 years old i need the parts for!! I wouldn't recommend this pkace to my worst enemy!! Then she got all crazy trying to check my bag again. I told her she is mean and she exaggerating told me to have a great day! I will! I feel like she was racist against me from the min i walked in the door, treating me life a child and yelling at me for only having 15 min when i actually thought i had 45. Very rude and disrespectful, and she said sge is the manager, I've never seen a manager treat a paying customer that way! She needs to learn a little bit about customer service!

Told me manager wasn’t in so I couldn’t get senior discount. Entry fee. Long wait times to enter and to pay. Not friendly. High prices for some things. Core charge on used brake rotor. $11 environmental fee. ???????

I had a deal in place with a reference number and an over the phone agreement to sell my truck for $336 but when I towed my truck there they said they couldn't find that price in the notes and would only give me $236 knowing I had to accept it. They even read the text but said since she couldn't find the note she wouldn't honor it. Terrible business from these scam artists.

Terrible business. Charge a free just to go in. Employees are rude white trash, and they overcharge for all of their parts/ lie about the prices up front. Don't recommend. Alot of strung out meth/heroine junkies hanging out in the yard and out front too.

Long way away from where I live but it had what I was looking for. Turns out a mirror for a 96 Ford escort is very hard to find. But this place had it thankfully. Lots of people so a good place to find things and lots of cars for what your looking for.

Had scheduled for pickup a week ago everything was good to go for 2/14. The driver was supposed to arrive between 12-4pm I called just before 1pm to inquire on arrival as I had an appointment to go to, I was assured there was going to be pick up today. 3pm came I called, (missing my appointment) inquiring again on drivers arrival. It was not until 4:17pm that the driver calls asking several questions and says I need additional paperwork. Pick n pull says if the driver arrives and if no one is present for pick up, that the previous agreed upon price will be lessen what about situations like this? When Pick n Pull doesn't arrive at all, do we get more than the previous agreed upon price? Thanks for a wasting my time and day that I won't get back. Outstanding service

One of the rare Times I didnt get what I needed.

Will update if I have another experience, probably not. There is an admission fee to see if the part is out there. They close earlier than stated on website. Their inventory records suck, they have no clue what's on the cars, so you have to pay to look, and they didn't even have the car they said they had in stock. I've never had to pay an entrance fee at another junk yard. Would recommend somewhere else if you have the option.

I dedicate this to a Staff member named Summer. My time at Pick-N-Pull was an amazing experience. Not only was the Staff incredible by helping me return things but they were also they were diligent and hard working to go above and beyond helping a customer, so my overall review is THE HIGHEST rating a customer can give and the whole time they were thoughtful, helpful and kept a positive attitude, which will make me a client for life.... SUPERIOR customer service and a quality staff... Great job Pick-N-Pull for hiring a qualified staff that not only made this memorable but made me want to recommend you to my vast network of people. Thank you and MANY Blessings to you all...

Nice yard, well organized, friendly staff, which is pretty much the same as all the other locations. After all, it's a giant corporation, so all the yards are pretty much the same. But seriously, parking sucks. Spend a few bucks and at least put some lines in the parking lot

It's pretty much a junk yard of Old beat down cars where you can buy & get certain car parts out of.

closes too early for anyone who works a real job to be able to get there

Best service from Bob!!! it’s called pick n pull for a reason Legally they can’t help you in the yard and they explain this very clearly… I came thinking it would be easier than it was to get a window out of a car the same make and model. They had a couple to choose from, which I didn’t expect… the best part of my experience was not being told to “go ask one of the other customers in the lot for help”, which I was told by an employee would be easy … but it was this employee named Bob who was working the front desk when I came back in for the second time. He gave me step by step instructions and did everything he could to help me with feeling confident in doing it on my own! He is an incredible asset to anyone coming in here with questions and was a major blessing sent to me… for how frustrated I was originally. Having your car window broken out sucks but meeting people like Bob made the whole weekend not as bad. His experience is worth his weight in gold plus some. I hope his pay reflects his worth! If you need parts I would recommend you check out this space! There are a lot of cars and again BOB ! I am leaving feeling confident in installing this window now too!

As mechanics we noticed this place is a touch overpriced but we got the parts we needed and they were in great condition. We found what we needed on eBay for almost half the price but we needed them immediately. And it’s nice the way the grounds were organized and it was super easy to locate the vehicle we needed for parts.

Just recently sold a vehicle and not only did these dunces have the wrong address, but had the nerve to harass me about a title which I gave them all the info and still messed up the addy. Damn get it together.

Ok if you need a specific part but kinda expensive. They won't give ya your money back if the part is no good. Went out there got a throttle body for a Saturn that has the throttle position sensor built into the body. It was 65.00 bucks. The part was no good so I took it back next day and they gavee a credit which I still have not used. Bought a new one at Rockauto for 76.00 dollars. No brainer. Better to buy body parts here if you need them but those are kinda expensive also. I have had bad luck with their batteries also.

went there twice, yard is big with many junk cars for your search. guy in store are very friendly, there is no tool box check required as other store. even they donot charge small auto parts.

dont come here if the website says they have it. we drove an hour just to see if the part was on the car and the whole car wasnt here. they wouldnt give us our money back either. even though the website says it was there and the employee looked at the computer aand said theres multiple cars there. you think we dont know what our car looks like?

For the absolutely ridiculous riff-raff who yell, cuss, threaten to "come back and shoot the place up", and even throw things at the employees here for doing there job and attempting to prevent theft I appreciate the exemplary customer service I've received over the years from Lex McQueen and her team (especially Bob, Connie, and Donna). I hope Schnitzer Steel Industries appreciates and realizes the quality employees they have at their Tacoma store and compensates them accordingly.

Great customer service from a Spanish speaking lady selling my junk car. And always good customer service inside. Love this place even since a little boy with my dad and other family members. Thanks guys.

I thought the prices were kind of high, but I really liked the employees. But their little "thrift shop" (2 little shelves with miscellaneous items on it) gave me a good deal. I will go back. Their rewards program is interesting. 1 point per dollar spent (not including money spent on taxes or environmental fees), and once you get 350 points, you get a $20 gift certificate. Pretty cool if you shop there alot.

I've been using this place for years and it's always a crapshoot what happens when you checkout. It's extremely disingenuous to let your staff arbitrarily price stuff to suit their mood. You could walk out with a handful of trim clips and the old guy will tell you to just take them. But if you get the old witch lady she's gonna charge you $1 each and technically they're two pieces so that's double again.

I go almost every week, my favorite place

Friendly and clean yard. Just ask what your lookinh for and you get a printed list for whatever it is your looking for.

NOPE! rip off. Don't go here