B&R Auto Wrecking JunkYard in Graham (WA)

B&R Auto Wrecking in Graham used to be a decent place to visit, but unfortunately, it’s become a shadow of its former self. The customer serviice has really gone downhill, and the long wait times make the whole experience frustrating. What really kills it for me is that the yard is no longer open to the public, so you can’t walk through and hunt for the parts you need like you used to. That was half the fun, and without it, the experience just isn’t the same. It's disappointing to see how much this place has changed.

I mean, they have parts. But the staff all act like they work for sacs 5th Avenue instead of a wrecking yard. They are rude, unhelpful, and snobbish. As if you buying from them is a favor they are doing for you and you should appreciate it and suck their bum. Sorry, player. You sell broken cars for a living. Stop acting like you are better than me because I shop there. I'm sure experiences will differ, but the three times I've been here, I wanted to take up bike riding before dealing with the attitude these junk sellers have.

Best Wrecking yard in all Graham! Nancy and all the personal are friendly,They were super polite an super helpful to me, reasonable prices and great attitude, Exceptional customer service. I Highly recommend B&R Wrecking.

I just called them and told him what I needed. If they didn't have it at that store, they have multiple stores and if the other store has it, they can mail it straight to your door. I would recommend this before you go to any other auto wrecking It was Easy and the service was excellent I was looking for this part for a ninety nine dodge durango Can't buy a brand new one so you have to get it from a broke down vehicle Been looking for 3 months Before I called them. I wish I called them first.

Chip at B & R is the BEST! I have used him for years and he always helps me get the right parts at a fair price- I use several wreckers for parts and Chip & B&R are the best by far! Highly recommend!

Best auto-wrecking in the area, hands down. Called to ask for availability, showed up and was greeted very kindly by David, who even asked if I required assistance pulling off the parts I needed for my Jeep. Renee was also excellent assisting for pricing my parts as I left, very pleasant experience and this quality of customer service is often left at most other junk yards. Always try B&R first.

Wow! They care about you. I needed a car seat, and before it was shipped, they found a tear. Called me to let me know and refunded my $. I stopped in and said thank you!

They have numerous yards on the West Coast and can get you pretty much anything for very reasonable prices. They took very good care of me. I was impressed.

Unfortunately, I was a victim of theft. My car window was shattered. Calling around my window was averaging $390 installed. I'm blessed to have children who know how to install a car window, so I just needed to purchase the part. B& R had the part for $55 available within 3 days. Great place to reuse car parts for a decent price.

Big thanks to Zephyr for speedy response to all my calls and email orders! Reliable parts salesman!

Worse junk yard ever. SONT BELIEVE REVIEWS & STARS. THEYLL ASK CUSTOMERS TO RATE 5STARS AND GIVE A POSTIVE RECIEW. It’s been about a month, and i’m still waiting on an Engine Assembly. I keep calling just to be told they working on it, until i showed up and wanted to see for myself. They keep giving the run around. Just to find out they messed up the whole order & it never left VEGAS. THE SALES AGENT DJ AGENT NEVER UPDATED ME OR CALLED OR TEXTED BACK. NO UPDATES, NO EMAILS, NO VOICEMAIL, NO CALL.

Awesome and kind service. I appreciate the support. Only downside is how long it takes to get the parts but that's not their fault. Thank you.

You can't go inside anymore and pull the part you need. Went there for a seat belt buckle, and they wanted 75 dollars for a used one. I can buy a new one online for that price. It's not like it used to be anymore, sadly. I used to come here often before.

Update : The manager called us and the problem is solved by him . So I will increase the review from 1star to 4 . Becareful about the guy named as IVAN anything you are dealing with him use email instead of phone . Thanks to the manager. We ordered a seatbelt , they charged us with seatbelt and retractors . But they forgot to send retractors ,we called 1 day after we received the items then the guy named IVAN told us to give him some time to find the rest , after ,5 days we call him again he said he will search in other branches if he can find any... After 5 days he said he couldn't find it and we can return the belts for a refund. We returned the items in person , they checked and they accepted the belts. They told us we are going to receive a refund in 72 hours. After 24 hours I called and they said IVan didn't create RMA ,after 72 hours no refund of course. When we called back they said we have passed 30day return period which is not true if you consider our waiting time for Ivans search. Then they tossed the parts without telling us . And they decided with no refund....my suggestion is just use email because they can say anything about the time and days .

Oscar and Natalie are awesome I came in for some light switches and they assisted through the entire process helped me find everything i needed

I love this place. Actually me and my son love this place. This is our 4th time in a month we have been to B and R. We got parts at low prices. Compared to other wrecking yards prices, I will come only to this place. Thank you Oscar. Friendly and knowledgeable service you provided.

Great parts recovery facility very organized i had no problem finding exactly what i needed and Oscar was very helpful. Note to future customers don't wear open toed shoes. 😁

I visited B&R Auto Wrecking in Graham for the first time to find a small electronic part. I gotta tell you, T & William really went beyond good customer service, I would call it outstanding customer service straight up!! All the people who work there are very friendly, I never got a bad vibe. I highly recommend going to the Graham location if you ever might need some parts, I know I'll be going back, Thanks for the help T & William, truly appreciated...worked like a charm no joke!!

Awesome place, very knowledgeable, and great staff! This is the second time I've ever been to a wrecking yard and both times were this place. Their website allows you to message them directly so you're not wasting time over the phone or going in person. Communicating this way is a lot more convenient for me. The first time I went, I went into the yard to pick up a few minor things for the Avalanche. Once I came up to the counter the young lady working there said I'm not going to even charge you for that, I asked are you sure and she insisted. Picked up a cig lighter, side cargo spring, and shade cover for the sunroof. I know it really isn't worth anything but the experience made me appreciate them even more. The other day my wife said we don't have the rear seatbelt buckles for the kids in her 1999 Jeep Wrangler tj. Decided to message them again and long story short they ended up pulling the part for me. Paid for it, took it home, and installed it. Go check them out.

This has to be the best customer service I have ever received from a wreaking yard. The woman that helped me (her name begins with a V sorry im horrible with names) went above and beyond to help me out. What I needed was very hard to find yet she tried her best and succeeded to get me what I needed. All I can say I thank you very very much for all u did. I would have been screwed if it wasn't for you. Also those parts worked and I was able to get the car fixed. Thank you

Just love being hung up on really wish I would have got his name, I wasn't being rude at all but when I said i can find it cheaper he hung up.

One outstanding fairly priced store to shop vehicle parts. The staff is both welcoming and courteous. They even offered complementary

Oscar was awesome and told me hold the yard works, considering I've never been here till today. They 2 radiators for the car I have. One of which was practically brand new. Price was amazing and the warranty was even more so. Can't thank you guys enough! Thank you Oscar! Really wish I would have checked the hole thing though. When I got home buttoned it up and added fluid... I came out the bottom? THE DRAIN PLUG (pitcock, no joke that's what it's called lmao) WAS MISSING! life little lessons right?

Oscar is awesome. Lots of subaru stuff. The yard is a bit disorganized but it's not a bad place to spend an hour.

Went to find some oddball parts for my car, the one they had that matched mine was gone, however I was able to find another car with the same parts on it and get those. Oscar was super helpful and made sure I got a good deal and had an awesome experience. Make sure you wear better shoes than I did when it’s wet and muddy, otherwise you’ll lose a shoe…

This place has amazing customer service I worked with David Vasquez He went the extra mile quite a few times for me. Highly recommend using this place

Highly recommended! Employees there are super chill and decent selection of vehicles at any one time. Oscar was super cool and let me take home a bunch of odds and ends parts for my 96 F-350 AT NO COST! Excellent place, excellent employees!