Second dump run today, and I am stunned at how professional Republic Services runs this Dallesport Transfer Station.
We arrived at noon, only to find the gate closed, so the 4 workers can take an hour lunch. Had to wait for 45 minutes, part the reopening time.
Second dump run, gate was closed. Asked worker when will they reopen (during the posted business hours), and the guy was a complete jerk. Rude as he could be, for no reason, while 8 cars/trucks waited to get in to dump.
This place would close if it were a private business. Who gave Repulic the contract to provide garbage services?????
Absolutely waste of time....
They do not open at 9:00. At nine, they close the gate, and start doing everything they should’ve done to get ready for their customers. Sitting here now at 9:20 with eight cars behind me and gates still closed. Don’t plan your day around them respecting your time. - make that 9 cars.
Went to the Dallesport location because I’ve had so many problems with the BZ location. Google said they’re open today (Sunday). I’m here and they’re closed. I should mention I’m only here because Republic reduced their recycling pickup to once per month. I’ll now spend more of my Sunday driving all the way back to BZ, where I’m sure they’ll be on late lunch or there’ll be some other problem. This company is the worst and beyond exasperating.
UPDATE: as you’ll see from the response below, the company read my review and still hasn’t corrected their hours of operation in their listing, which was the main complaint and would have taken less time to fix than it took to craft their boiler plate response.
The Dalles Transfer Station runs circles around this place. If Republic Services had any decency, they would fire every employee here. SHUT IT DOWN! The residents deserve better. Shame on Republic Services.
I am confused on why the dump refused to let me dump a camper fridge, was told that i would have to take it home even thou i ws able to drop off another one off and paid to dump a load too . can someone send me a list of camper items not permitted to be dumped there.
The guy who runs this establishment is one of the most foul people I have ever encountered. My wife dared to make the mistake of showing up while it was closed and was berated because she is disabled and has a literacy disability. She had no clue and sat there briefly and was yelled at and basically called stupid. We are considering filing a lawsuit
Hey, lets take lunch 2 hours after we open late for a whole hour boys, all 3 of us. Also, lets run our garbage trucks over this guys residential yard and ruin it when we've been asked to stop 3 times & he doesnt have garbage service pick up. Pathetic operation.
I'd need to use both hands to count how many times I've gone down to the transfer station to find that they've been closed even though their schedule says they should be open. Terrible customer service. If you folks can't be open during your posted hours, maybe you should amend your schedule? Most of the good folks in the area work during the week, and when yall are closed on the weekends (even though you claim to be open) it really throws a wrench into people's already-busy schedules. What a shame.
I rushed down to the Dallesport location on a Saturday afternoon (9/17) to try and get there before they closed, knowing full well that I might be too late, and made it 5 min to close. The gate was still open, but they’d turned off their card reader and bulldozed the dumping area already. I didn’t have cash, so I couldn’t dump anything. Whomever I was interacting with wasn’t trying to be rude, but he was just really abrasive with his tone and that was really rough for me that day, because it had been a really rough couple of weeks.
Today I went to the Goldendale transfer station, but they’re not actually open on Sundays and need to adjust their schedules on all portion is the Republic Services website. Now I get to wait until Tuesday and either go nowhere for 2 days, or empty my van and clean it out.
I wasted a lot of time and money driving to and from these sites (45 min each way to each site) for them to not be open when they say they are supposed to be.
I know that I am at fault for being tardy to the Dallesport location, but the machines should be on until the gate is closed and the hours should accurately reflect the time that the card readers on available.
As someone who has extreme anxiety and it was a miracle I even got there (twice!) at all, this is just unacceptable.
UPDATE: Today 10/8 the Dallesport location seems to have taken my advice of closing the gate, but I arrived 10 minutes until closing and they waved me away, so I couldn’t even drop off my load full of recycling… another trip wasted. Still ridiculous. Closing should take place after the time listed, not before. I’ve dropped my stars from 2 to 1. As a side note I adore my garbage men that come to my house.
2nd time I've gone here to make a dump run while the website says it's "open" only to arrive and the gate to be closed, I don't know who manages the website but it'd be nice if it were kept up to date with anything that's going on at the sation
Never know when their open. I try to call no answer. I show up during the posted time, gate is closed. Every now and then they are open and it functions how it should, but don’t expect that to be the case on a regular basis.
Posted hours on sign at business.
9-5 Tues thru Saturday.
It's now 9:40. Gates are still not open..
Employees just look at you and keep on not opening up or even bothering with an explanation of why we are all still sitting here in a long line.
What is wrong with this place? Never can open on time. You just sit at the gate waiting and no one is around. The sign says it opens at 9 but guess what, that’s not true. I don’t know any other business that lists the time it opens and then doesn’t abide by it. Traffic lines up down the road blocking traffic while we wait for the front gate to open. Do I need to say some sort of code? Do I need to whisper some sweet somethings to the chain around the gate to be let in? It feels like this is some sort of state run operation. You know the type, like road construction or the dmv. You can see people are there but nothing ever gets done. Thank you so much for wasting my time. Please figure out a way to be more efficient and stop wasting people’s time.
Professional and streamlined. We do not have trash service at my house, and so I have to come here quite often. I am usually in and out of here in less than 15 minutes thanks to the professional no-nonsense staff.
