Kitsap Towing in
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Address:11634 Clear Creek Rd NW, Silverdale, WA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:98383
Working Time and Location
What clients say about Kitsap Towing in Silverdale (WA)
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The operator of the tow truck arrived quicker than I thought he would. He immediately tried to solve my problem and did. Very, very happy with the service.
Oct 25, 2025 -
Warren was great! I didn't have to wait long and the dispatcher was so nice. Customer service was great all around. I am a happy camper. Thank you so much Kathryn
Oct 24, 2025 -
Beyond excellent. Courteous, timely, soothed me and took care of everything towing vehicle to auto shop and dropping keys. Thank you Kitsap Towing!!!
Oct 24, 2025 -
The lady who set up my towing appointment was wonderful! Courteous, helpful, kind. Tow truck driver did a great job letting me know when he was 10 min out and parked the van expertly. Great service from Chico towing.
Oct 24, 2025 -
The driver was GREAT was very careful with the vehicle. No complaints and thank you
Oct 22, 2025 -
You guys are the BEST... the driver was there within 10 min, he loaded up and delivered to repair shop within 30 min. Let my dog ride with us and made a possible terrible experience into a fun adventure. Thanks Kitsap Towing !!!
Oct 22, 2025 -
These guys are amazing! They came got me at 3am and towed me home and with excellent service.. I highly recommend and I will use them again but hopefully not any time soon
Oct 21, 2025 -
My driver was amazing. He was professional, kind and patient plus knew exactly what was needed to do. It was a stressful and scary car breakdown but my experience with my Chico towing made all the difference. Thanks guys.
Oct 21, 2025 -
Fantastic work! Communication was flawless. On time and on point. Will definitely use this service again!
Oct 21, 2025 -
Very easy to get in touch with them they came right away and we were fabulous at towing my parents car. I highly recommend!
Oct 21, 2025 -
Ron D #119 - Great service. Knowledgeable, friendly, professional. This company has always given me great service.
Oct 20, 2025 -
Tow truck arrived 3 hours late because AAA couldn’t get a tow truck. The car was being towed to a dealer in Seattle for assessment because they needed to see the car to determine how to fix it. The car dealership told me they would direct the tow truck to their recommended body shop if that was necessary and it could be determined immediately. The tow truck left the car at the dealer even though my instructions to him were to follow the deal’s directions. Apparently he was in a hurry to get back to Kitsap County- perhaps to get another job. Now, I am on the ferry to Seattle to take a bus to the dealership and get this situation fixed. I would NOT RECOMMEND USING THIS COMPANY. The driver even had to borrow my hand tools as he arrived with none.
Oct 20, 2025 -
100/10 service yall have towed my pos ford multiple times and every time its amazing service and skill from the drivers
Oct 19, 2025 -
They were on time. The driver was really nice. I asked my car to be moved by trailer or flat bed because it's 1965 They did a great job. I will use them again if needed!
Oct 17, 2025 -
Quick, efficient, helpful. Got us from home to repair shop in no time (service obtained through AAA)
Oct 17, 2025 -
Called AAA and they sent Kitsap towing. The service provider was very competent and took good care of my car
Oct 16, 2025 -
Scheduling pick up was effortless and they were able to accommodate the exact day I wanted the towing done. I received a call from dispatch with a 2 hr window of when I would hear from the driver, and he called in the first 15 min of that window and my car was towed no less than 30 min later! The driver was super friendly as well. Great job! Will use them again!
Oct 16, 2025 -
These people are liars and make you wait for forever. My car broke down and the estimated timing was 20 mins. Driver calls me and tells me that he is 20-22 mins away. I was patient, being nice and didn't bother them for 50 mins. I call them back after 50-55 mins, guess what? They routed their driver that was on my job to some other tow job for police and forgot to notify me. When I called them, the woman on the phone lied to me and said driver will be there any min now. I call again- she says 15 mins. After 15 mins still nothing. I called again and she finally finds and driver and sends him towards my way. That driver guy calls and says he is 20 mins away and if I still need a tow(yeh the same story again). He finally arrived and 20 mins turned into 2.5 hours wait for me in the middle of 303 highway. Thanks to driver but dispatch Souks yuk!
Sep 30, 2025 -
My tow operator/driver David was very professional and proficient. He had my car hooked up in just a few minutes and dropped it of exactly where I wanted it with not a single issue; Thank you David!!
Sep 22, 2025 -
Got into a car accident 10 minutes up the road from these guys and the police called them to tow my car because we had to go to the hospital. They charged us for three hours of towing to take the car over to their yard 10 minutes away, at $400 an hour. $1200 for a 10 minute tow!! Wouldn't negotiate on the price in the least. They're preying on people in a tough position so don't have a choice in the moment, since the police called them without even telling us. Just a money grab. Wouldn't be surprised if they split the $ with the cops after. Unconscionable, especially for people facing even more expenses having to repair or replace their car after an accident. I don't know how the owners of this place sleep at night. The drivers are probably not seeing much of the money either, if this is anything like most towing companies.
Sep 15, 2025 -
I had my car towed over an hour away and needed to ride with the driver. Anthony was absolutely phenomenal making sure that I was comfortable in every way, and even offered me a bottle of water and pulled off the freeway to let me use the restroom. It was a stressful time for me and his kindness was so appreciated! You wouldn't have this kind of service with an Uber or limousine driver! If you need a tow, this is the company to go with and I would specifically ask for Anthony if he's available!
Sep 08, 2025 -
David and Cody were timely, courteous and professional. They answered all my questions patiently, especially since I am a nervous Nelly about my car. Lastly, they did exactly what they said they would, including calling me once my car was delivered to my mechanic shop. Thank you so much!
Aug 25, 2025 -
Our driver #119 was very kind and understanding to the situation and drove with the utmost care!! we got great and fast service at a great price.
Aug 08, 2025 -
Got my car towed and impounded for a few hours, and it cost over $1000 to get it back. Seeing others over the years have the same issue is very frustrating- they’ll be hearing from my lawyer very soon if they’re not willing to negotiate the amount paid. There’s laws for maximum tow and impound fees for a reason, and these guys are triple the max prices!
Aug 07, 2025 -
AAA was not able to help at all for a ~100 mile tow. Said they could not find a tow company available/willing and that I could find my own and get partially refunded. Called Kitsap and they were very helpful and told me I should let AAA know they are available and to call them. AAA said they couldn't do it so I called Kitsap back prepared to go the reimbursement route. They said they would call AAA to help get it straightened out and they did because 5 minutes later AAA called me to say Kitsap would be coming out. Appreciate the help and they saved the day. I took the two hour trip with the driver and everything went super smooth and I couldn't ask for more. Thanks!
Jul 08, 2025 -
We were told one price over the phone and when it came time to pay it was over $200 more than what we were told. We explained exactly what we were quoted and basically told oh well, this is what you owe. I would not recommend them.
Jul 03, 2025 -
Bryan was a life saver. Honestly it was the best experience I've ever had involving a tow truck. I was really worried about damaging my control arm alot more we used the flatbead. They were quick to call another tow truck that used dolly's and didn't make me cringe thinking about the damage I'm sure it would have caused. I've had some really bad past experiences and felt that I needed to post this and let people know just how smooth the experience was. Thank you Bryan. You made a extremely stressful situation more manageable than I thought possible.
Jul 01, 2025 -
I have used Kitsap-Chico tow several times. They have a great team on the road and on the phones. Excellent equipment, very professional and knowledgeable.
Jun 10, 2025 -
Just an update about this company. The rates are still extremely expensive to the point of straight up taking advantage of the people in Kitsap who half the time are forced to use it. I have customers that have nothing good to say about their prices and the management/lady in the office. Crude, rude, and unsympathetic. A bunch of people who use the service both in emergency situations and casually have gone out of their way to avoid using this company because when they are forced to they have a terrible experience. Whether you are in a crisis or simply just trying to do your job and need assistance with towing it is as cold and convoluted company that is only focused on the bottom line. It's sad that such a company has the name Kitsap associated with it, because it gives the county a bad name. I would recommend any other company over them. So please keep that in mind when choosing your next towing company. They act one way on paper, but their intentions are far from the cover they hide behind. Regrettable and sad, but they are a product of how the world is becoming and it starts and ends with the people who run it. 0/5.
May 26, 2025 -
Kitsap Chico Towing was there when I needed them the most. Our keys got locked in a loaner car on the BI-SEA ferry, not a very relaxing experience to say the least. In my moment of panic, Chico Towing came through by providing the oh so talented David Bilman to the rescue. He quickly drove onto the ferry, towed the car off and within minutes had opened the door that the ferry workers had said was ridiculously theft-proof! My hat goes off to Chico Towing and their reliable crew. Thank you for being there!
Apr 26, 2025
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