What clients say about Kitsap Towing in Silverdale (WA)
AAA call, driver was fast. He was respectful, we'll groomed. He explained everything, with towing my car safely He was a safe driver, I did ride with him on our 64 mile ride home. A+ THANK YOU !!
Very prompt response for a 3:30 tow call. Polite and alert driver with a great attitude for such a early service call. Thank you Kevin for your service today. Great Job
The gentleman was on time. I was waiting for him to finish loading my vehicle to the flatbed when he probably stepped on the gas too much and bump the rear window into the truck's frame. Thankfully, there has been no damage. Other than that, everything went fine.
No one ever wants to call someone to help them out of a jam. The operator was understanding and the truck driver was prompt. The tow truck driver was quick, knowledgeable, and understanding. When he arrived we we were back on the road within 25 minutes.
Very prompt service with my AAA membership. David arrived within 30 minutes of my call for service to pick up my vintage car for a trip to her doctor. As promised, he called me when the keys had been handed over Dr. Joe.
The towing company arrived within half an hour of calling AAA. Sergei was professional and courteous and I believe he had the car loaded up within 10 minutes ready to go! Ruby is a young lady that I spoke to at Kitsap Towing .She set the appointment up, and she was also very professional and courteous. Thank You!
I was going to have my car towed because of a electrical problem where all alarms radio including anti theft went off but engine wouldn't start. No automatics. The tow truck arrived and checked the battery and voltage was low. Jumped the battery was able to start the car and alarms cleared including anti theft which was engaged. Instead of a tow I was able to drive home!
Called triple A and got Warren, he was amazing! The military base made it hard for them to get on base but they still came and got me. He gave me a lot of tips for future car repairs. I will definitely call them for all future needs.
Fantastic drivers! Their response time was the best I’ve ever had. I am a fleet manager and we have several tows a week. These guys were very professional and it was a very hairy tow out.
Both the tow truck driver and the operator who set everything were both very professional, courteous, and very friendly. I rode with the tow truck driver to the shop, and I had a great conversation the whole way there. This was one of the better towing experiences I have had in my life.
Contacted via AAA. The driver was nearby so service was fast. He was very professional, friendly, got my car started and reassured me it was ok to drive to appointment then have it towed. My car made it to the appointment, its being looked at and my day is better. I have dealt with Chico Towing thru my years of driving and they are consistant in their service! They are a great, solid company. I highly recommend them.
Kitsap Towing Always rocks. Any Situation, Any Time, Any (weird) place, they always know just what to do and how and they do it kindly without making you feel silly for being in the position you’re in. Brian made it look so easy, he was simultaneously assisting a new driver while wrapping up my job. Tia (and all your dispatchers) pleasantly made sure her driver hit the mark and knew exactly what to expect. Y’all are an amazing team. Thanks Guys!
Highly recommend! They were to my car in 20 minutes, I don’t remember his name, but the guy knew exactly what he was doing. He got me out in less than 20 minutes and he was even able to use a log to leverage under my tire and lift my car to prevent the side of my car bumper getting busted because of the incline and slope. He got my car out without a scratch and even helped me pop part of my bumper back into place. Super nice guy and very knowledgeable and good at what he does.
The woman I spoke to on the phone was friendly, communicative, and understanding and the young man that towed my car was quick and friendly. I asked them to call me when they were on their way and they did so promptly. Quick, easy, and efficient. Would recommend!
Towing team was excellent! Got the job done quickly without any disruption of my day. They even taught me a couple things about my vehicle. Great guys. I was also updated on their ETA frequently. Couldn't be more impressed.
Sadly, I needed their services on multiple occasions over the past few years. The one consistent thing I can count on but these folks is they are prompt, courteous, and professional.
Exceptional communication and service. Arrived in 45 min. My vehicle was on side of highway in very dangerous location. David was dispatched and kept in touch until he arrived. I needed to ride with to shop. He made sure I safely got to and in/out of tow truck. Very thoughtful and experienced. Did you know according to the Bureau of Labor Statistics, an estimated 1,280 tow truck workers are injured each year. We need to drive slow, be cautious and considerate when there is a tow truck assisting others nearby. Blessings to our tow truck drivers. And I highly recommend Chico.
Tow truck driver was fantastic! He was conscientious, efficient, and very polite. My electric car got battery failure and temporarily locked gear but he knows a quickly battery trick and load the car in a second!! Tow truck was well maintained and great condition which made it very easy to load up and go. Great experience under the worse situation - thank you!
Per my dashboard, car wouldn’t start due to problem with starter, and I ordered a AAA tow to the dealer. I told the AAA driver that I didn’t think it was the battery since fob and lights were working, but he said let’s check the battery first. Voila with battery charge car started right up and I avoided a tow to the dealer. Great service!
The tow truck driver was great! I believe he said his name was Anthony. He showed up in less than half the time I was told to expect him and was knowledgeable/professional and was even kind enough to offer me a ride back home from the mechanic so that I didn’t have to walk 20min in the pouring rain. 100% would recommend!
Professional thru and thru! Unfortunately I had to wait about 3 hrs because i was on base to get a tow but class act none the less! Towed to my mechanics spot for a reasonable price!.
Cody was my driver and he was amazing. He got my car up on the trailer quickly and even helped a bicyclist who asked for a wrench to fix his tire. When he dropped the vehicle onto the ground, he was perfect in how he did it. No front or rear damage to my car body. Great guy. Make sure you let him know he is awesome.
Quick response, friendly tow truck driver. Picked up my Ford F150 within 30 minutes from the time I called AAA. The text messaging alerts were fantastic and let me know exactly when they would arrive. My Alternator died while driving through the Gorst just south of Bremerton, heading towards Port Orchard. I had to park along the edge of the road under a very tight quarters. Driver took the keys and let me go home. He delivered the vehicle to the auto shop of my choice. The keys off with the front desk. Very happy with the service. Highly recommend them to anyone who needs towing.
The Driver was very kind and understanding, and also helped me know what questions to ask my mechanic as well as a place where I can buy the parts needed for my vehicle. He arrived quickly, and helped assure me that it would be okay. Very helpful, I felt at ease with their service, thank you so much. The lady on the customer service line who helped me get a tow was very sweet too and was up front about the pricing and how long until a driver would be at my location. He also helped make sure my 2012 black VW beetle was parked within the lines when it just didn’t want to move at all. You guys rock! seriously I was panicking when i realised my belt broke, and you made me feel at ease. amazing service, amazing staff! Sorry I’m bad at remembering their names
Great communication before arrival, during car loading and after the car was dropped at the shop. We had to get our car towed from inside our garage, on a slope, with very little space to maneuver the truck. Our tow truck driver carefully aligned the truck bed, backed it straight into our garage with mere inches to spare, loaded my car and delivered it safely.
Scheduling pick up was effortless and they were able to accommodate the exact day I wanted the towing done. I received a call from dispatch with a 2 hr window of when I would hear from the driver, and he called in the first 15 min of that window and my car was towed no less than 30 min later! The driver was super friendly as well. Great job! Will use them again!
AAA was not able to help at all for a ~100 mile tow. Said they could not find a tow company available/willing and that I could find my own and get partially refunded. Called Kitsap and they were very helpful and told me I should let AAA know they are available and to call them. AAA said they couldn't do it so I called Kitsap back prepared to go the reimbursement route. They said they would call AAA to help get it straightened out and they did because 5 minutes later AAA called me to say Kitsap would be coming out. Appreciate the help and they saved the day. I took the two hour trip with the driver and everything went super smooth and I couldn't ask for more. Thanks!
