Gene Meyer's Towing JunkYard in Renton (WA)

My van broke down.. initially I called a different tow company but was referred to Gene’s. It was on my way to work so I didn’t really have time to look at any reviews and determine if I’d call. I called and got a driver in about 30/45 mins. The lady(can’t remember her name) was nice.. didn’t have a problem with customer service. Fast forward to the driver, Matt. That guy is super nice! We talked while he loaded my van and until the Uber showed up. I told him where to park the van once he got to the destination and all went well. I’ll use them again... hopefully not anytime soon though. The reviews aren’t that great but honestly everyone has different experiences 🤷🏾‍♀️ based off mine I’ll recommend them to others.

They are rude, they came out to help me to get a car out that was in my parking spot and he said I need to have my lease. Who would just have their lease lying around the house after living there for a year?I went into my apt to find it,and 5 minutes later he called me and said "I'm leaving and no one will comeout if you call this number again".To make matters worse when he saw me I knew he disliked me because of my skin color and how I was covered.

They taking people's cars , motorcycles towing all love to make money people in the struggle gangster legalize by the City of Renton people that already in the struggle making it hard for American people

Great quick service, used them on 3 separate occasions and they were a lot quicker than AAA. Professional tow drivers that took care of my vehicle. Great customer service on the phone as well.

They towed my car from where I had permission to be sent me a bill in the mail after I called I was told it'd go auction and then I'd be responsible for the rest. Well they sold it and instead letting me pay my bill off and reaching out after the date I was told they would they sold my debt to collections without even trying anything else no letter in the mail, no phone call back nothing. They have some shady practices and I'm thinking about contacting the Washington State General Attorneys office because there's gotta be some kind of legality surrounding that issue.

Excellent service fast response. When Dustin found out that my intoxalock interlock was faulty he offered to call his boss to see of they could fix it because they are an authorized service center. Dustin is damn good with his truck he was able to put my truck almost exactly where i normally park it only off by about 6 inches.stay safe slow down and move over.

Can't speak for their towing, but I just saw one of their drivers (and white bearded man roughly in his 40's or 50's) acting extremely entitled and rude to an Ezell's cashier because their system was down. So yeah, won't ever use this service.

My car was towed to Gene Meyer last week, after 2 days I paid to towing my car back to my house, I thought that I can drive it home to safe $200. The girl there at customer service said that she can’t refund back my money. I said to her how is that, you should be able to refund. I told her that if I didn’t like your customer service, I can dispute that . She got angry and refunded my money back and said to me that the only option to get my car out to pay full amount in cash. I didn’t do that and I let my insurance company take care of it and get it out. It is definitely the worse customers service I have ever had in my life. They were very rude and greedy, they only care about getting your money, I will definitely will never use them again and you should not as well.

Dispatcher was helpful and had a tow truck to me in less than an hour. The driver had me hooked up in no time, he even called me when he dropped my car at the shop. Thank you!

Holly the very sweet lady with a beautiful soul helped me out today and gave me a beautiful bracelet I WILL COME BACK AND SAY HI when I'm all better! Thank you for the moat compassionate service! -Jean

I recently had my vehicle stolen and recovered by law enforcement. The vehicle was not drivable so the decision was made to have it impounded. I was unsure of the process and called the towing company first thing Monday morning. Holly was my first contact with Gene Meyer's Towing. She was professional, informative and generous with her time. I interacted with multiple staff while at their office/lot and all were pleasant despite the fact that they were extremely busy.

I was in an accident and my car was declared unsafe to drive. Gene Meyer's was the only tow company with the room to take it. When I recovered from the accident and showed up to clear out my car, it had been completely ransacked and everything that had been inside it was gone except the trash, most of which wasn't mine. I had recently moved and had had nowhere to put most of what I'd taken with me at the time, including hundreds of dollars worth of books, games, and figures that were in my trunk. My sketchpads had been torn up. My house and work keys were gone. The woman at the desk was uncaring and just told me they lock the gate at night and that no one had been in my car, which was obviously a lie. Extremely untrustworthy place.

They charged me an extra $200 because my truck is lowered so they had to take more time with it which would have been fine if they didn't completely destroy the rear of my bed. And then sit there and deny it to me saying they didn't do that. This place is criminal. Never use them. The lady in the office is unbelievably rude to customers as well. Stay away from this company! I admit I made the mistake of not looking over my truck better when picking it up. When I noticed the damage and called them the lady in the office said we didn't do that, when I insisted that they did she then said well you already left the lot to bad. Are you serious lady? I hope they all get what they deserve.

Our car battery died and the car was left behind and unfortunately towed to this yard by Bankers towing. When we arrived we requested help jump-starting the car, or being allowed to bring another car in to jump it ourselves. The staff member told us jumping the car wouldn't solve our issue, that our alternator was the problem. We wanted to try it anyway but his phone started ringing so he stopped talking to us and left us locked in the lot. We had to call the front desk to let us out. Front desk told us we will have to pay more to tow it to a nearby repair shop. No offer to let us jump the car. They recommended a repair shop that said they could look at it the next day. After we paid and the towing truck left they tell us they actually won't be able to look at it until next week. Fortunately the driver was kind enough to bring it to our house instead. Well it turns out, the car actually just needed to be jumped and now it is running. Thanks for refusing to let us jumpstart our vehicle and forcing us to pay to have it brought in, and pay again to get it out. Poor customer service and shady business practices.

Very quick and easy! Called them and got a call back from their driver within a couple minutes. Their driver Chris has great customer service and made the whole process fast and straightforward.

One of the best tow companies out there. There Fast reliable and fare on tow prices. Have had the pleasure unfortunately in dealing with other companies out there that don't respect your vehicle and it's just a job to them. Not the Gene Meyers crew...

They impounded a car that i had sold 9 months prior (the buyers did not register) and without billing me they went straight to collections. No questions. I am poor and they are legally extorting me out of $500 plus. Do not do business with them. They are shady.

Getting your car towed is never an enjoyable situation, however Holly made a bad situation a thousand times easier. Not only was her customer service impeccable, her smile was contagious. She went above and beyond to work with me and to try to figure out a solution ... Not only did she ease my mind she was able to give me something that now days we don't see to often anymore . She gave hope in humanity . That kindest and manners and willingness and just plain human compassion still exists in a few good hearted people. She is just that... Good people. . If your car is towed , I'd pray it gets towed to Gene Meyers Towing! Thank you Holly for everything you have done . Much appreciation. T.A

Great experience with Gene Meyer's Towing. Driver Dustin West showed up very promptly (under 30 minutes from initial call to dispatch), was very friendly and professional. Quote was accurate and service was great! Most times that you need a tow, you're already having a pretty bad day, so having Dustin show up and help us out so quickly and smoothly went a long way toward turning the day around.

Major scam artists. Wife had flat tire and her workplace took her car there (without her knowing it) They scammed her $65 just to put on the donut....a 10 minute job. A simple screw was in the tire, took me 5 minutes to fix it with tire plug. Way to screw over a woman.

This place is in cahoots with Sunset View Apartments. They will tow your car the first chance they get if you are parked at Sunset View Apartments in Renton. Finally to top it all off Gene Meyers charged me $513.00 to get my car out of their impound yard. TOTAL CROOKS!! I would avoid this place like the bubonic plague!!

Holly really went above and beyond with my situation with my car that got towed. She was very knowledgeable and understanding. This is the first tow company I’ve ever had a good experience. At the end of the day no one likes their car towed. But you have to do what you have to do. Thanks again holly and team!

Not cool to get your car towed by new neighbors who can't figure out how to park. However, the tow driver was very sweet and felt really bad about having to tow me. Quick in and out and paid $470.

Absolutely horrific, they prey on the vulnerable, they pulled my car out of my parking stall (for double parking) while I tried to find the person that wrongly parked in my stall. Charged me $350 to get my car back after taking my car from my house down the road to their facility.

I locked my keys in my suv and my phone was dead so I could not call anyone for help! Luckily Gene Meyer towing was close by so I walked over there and asked them for help. They even gave me a ride back over to my vehicle so I didn't have to walk! They got my car unlock very fast and damage free. I would definitely recommend them to anyone that needs this type of assistance. Thank you for your help.

Even though getting my car towed is annoying these employees were fantastic towards me. They were concerned with how I felt and made sure that I was taken care of. I love that they were sooooooo nice to me even when I was a little annoyed. They are great people.

This place is absolutely horrible. I called about a delicate situation I had but pretty much my car needed to be towed from discount tire to Lexus of Bellevue. I asked the lady if she can instruct the driver to ask for a gentleman Lexus of Bellevue Who would instruct him where to park in the car she said I'm sorry we don't have a driver available and hung up the phone. Two minutes before that she told me that she would have a driver available this is absolutely the worst place to go never ever ever ever ever ever ever ever ever ever ever ever ever give them your business