The last tow truck company had me help push my jeep into a spot and left it pretty tight to get out but Alex got it out no problem and was super professional about it all. Will use them again if needed.
I came in needing to get my car towed, and I was feeling really stressed about the whole situation. Michelle went above and beyond to help me. She was kind, patient, and reassuring, and she explained everything clearly so I knew what to expect. Her calm and friendly attitude really helped ease my stress. I’m so grateful for her help and professionalism!
The driver, I believe his name was Alex, that came to haul a vehicle off my property was EXTREMELY PROFESSIONAL… He maintained calm when the situation became a challenge. This driver repeatedly told the other parties involved that they needed to step away otherwise he was going to drop the vehicle and return their money! Although it wasn’t his job to protect me, I felt protected by him. He let me know he was going to take the vehicle off my property & finish up the paperwork elsewhere, so as to get the other parties away from me! He definitely deserves a raise! THANK YOU SO MUCH! 100 out of 10 review!!!
The dispatcher was rude made me drive to a location to meet the tow truck that never showed up. I called back and the lady lied to me said he was coming, I waited another 30 mins no show no call nothing. Bad dispatcher she needs to be fired. I honestly don’t think she called a driver at all. Said I had to be at the car on the freeway for the tow which is wild to me. Don’t contact these people if you want fast service . If you wanna wait all day go ahead
A huge thank you to Alex. The night that I had my accident Alex and another one of his co-workers were really nice from the moment that they got there to the moment that they left and also today when I went to go get my stuff he also went out of his way to ask if I was okay and make sure you know everything was fine he also helped me with carrying some of my stuff to the car overall an awesome amazing human being really nice and really respectful
Alex was extremely helpful! Drove the car to a repair shop, and the repair shop couldn’t fix it. He had them research where to take the vehicle and made a call to see if they could take the car before driving all the way over and increasing the towing fees! Thank you Alex for your helpfulness and kindness in the chaos!
Alex assisted me with a tow from a mechanic back to my home, and he was above and beyond with his friendly service, quick response time, and excellent communication! I would highly recommend NFS Towing!
Alex was a great help to my day. He came quickly and got straight to work. Was kind and even let me in his truck to get out of the rain. He knew the area I lived in well and was able to get there quickly. Very thankful for the help, would definitely call again in a time of need.
Alex is a great guy, helped me get my car out and loaded quick and easy, definitely would call their towing service for any other issues I come across.
Alex was professional, kind, and quick with the drop off of our vehicle.
Especially coming from a crash, it was nice to have some calm in the process.
10/10, even put the car where we requested (had other companies not do this in the past).
I will be sure to use them again whenever I need anything else.
NFS Towing was quick at coming to rescue me and my family when our car broke down on the side of the freeway in Federal Way! Alex was nice and so helpful during a stressful situation for our family. If you need towing services they are the people to call! Highly recommend NFS Towing!
Fast and Friendly! NFS Towing was amazing! I called, and they were there in no time. The driver was super helpful and got my car to the shop without a problem. Very satisfied!
Highly Recommend!
I had a breakdown on the road, and NFS Towing came to the rescue. The driver was friendly, professional, and made sure my car was safely towed.
Excellent Service!
NFS Towing was quick and reliable.
They showed up within 20 minutes and took care of my car with no issues.
Great service, highly recommend!
I had a car tow to my house and it’s in the alley the driver name Oleg that work for NFS Towing LLC delivery my car he was very professional his Skills is incredible. Drop off my car exactly where I want it in one try. Cause my alley is very narrow. So thumbs up to the driver Oleg Again, thank you for dropping off my car
We had a truck break down early morning inside Port of Tacoma. After searching for a company with certified TWIC drivers NFS Towing were the ones to help. Arrived quickly and had a very competitive rate. Dropped the load at customer and towed truck to shop. 5 Stars
this is just a great company. very fast response to the problem, very affordable low prices!! We will definitely use them again! Thank you for your work and attention to us!!!
NFS Towing is awesome. I sold a car and the new owner did not file paper work. NFS had to tow vehicle for some reason and billed me as I was still registered owner. Once I received bill in the mail I called and talked to Jack and Eugene, they said they would not make me pay the bill. NFS hands down is five star company!!
I had an outstanding experience with NFS Towing. My sister’s car broke down on Saturday morning, and I was worried it would take a long time to order a towing. I called the NFS office, and they responded to my phone call right away and answered all of my questions and needs. They dropped off the car at my house very fast and in good condition. The driver was at the pick-up location in less than 15 minutes. He was very professional and friendly. I would highly recommend the NFS Towing Company to my friends and family.
I recently had the pleasure of using NFS Towing's services, and I must say, they exceeded my expectations in every way. From the moment I called them, the experience was incredibly smooth and hassle-free.
Their customer service was outstanding! The person on the other end of the line was polite, understanding, and empathetic to my situation. They quickly dispatched a tow truck to my location, and it arrived promptly, without any delays.
The tow truck driver was friendly and professional. They carefully handled my vehicle and ensured it was loaded securely. Throughout the process, they communicated with me, providing updates on the estimated arrival time and answering any questions I had.
The best part was how easy it was to work with NFS Towing. They took care of everything efficiently, and I didn't have to worry about a thing. They made a potentially stressful situation surprisingly stress-free.
I highly recommend NFS Towing to anyone in need of towing services in Federal Way, Tacoma and Seattle area. Their professionalism, promptness, and overall ease of working with them truly set them apart from the rest. If I ever need towing assistance again, I know exactly who to call!
Very shady company.
We parked our 2016 Ford Mustang on the side of street for a few days and it got towed claiming to be an “abandoned vehicle.” How is it abandoned, we purchased new tires in January 2023 and our tabs aren’t expired until March 2023. Online it’s states that NFS Towing is open 24/7 but no one is able to release our vehicle on the weekend. Then we called 911 asking to find the police officer, who towed our car to contact NFS Towing that we want our car back because on the vehicle processing information, they checked the clause, “If this vehicle is not redeemed within 120 hours from the time of impoundment, it will be declared an abandoned vehicle and will be sold at auction to the highest bidder. RCW 46.55” That statement freaked us out because that means the deadline is February 13, 2023 at 12:00 pm before NFS Towing can claim our vehicle as “abandoned vehicles” and put it on auction. The 2016 Ford Mustang is worth more than $25,000. We got our car back but paid almost $800.00 for towing and 5 day storage. Why open 24/7 when no one can release our vehicle on a weekend? Why is our car being towed when parked at a public space with current tabs? Thanks for making our lives miserable and remember heaven has eyes. Karma will get you back sooner or later, you’ll get what you deserve. Whoever call the towing company and police is a Sunday Christian, no need to go to Church or ask God to protect you anymore.
Towed my car and wrecked my tire in the process…. You can CLEARLY see that the tire was dragged while being towed. They denied they did anything, wouldn’t give me a name of who towed my car, and just was overall rude. In the process of pressing charges.
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