We have been taking our truck to South Beach for years and have always been very happy with their service. They are very thorough, they give constructive feedback and the service is always completed on time.
Amazing experience. These guys are great at what they do, but more importantly, they are honest and kind. They were very understanding of my situation and went out of their way to help me. I truly appreciate the support and I’ll definitely be a returning customer—that’s the life of an old car owner 😄. Thank you again!
We want to thank all the people at South Beach Towing and Repair. We felt so confident that Lauren was going to help us with all.our
cars and the multiple problems we had.
. They even found repairs we needed that we didn't know we had, worn disc brake pads.
They promised to have our Sienna ready before we had to leave for our trip and they followed through. We are now happily on the road
We are more than pleased.with South. Beach Towing & Repair on how they kept us informed on the progress of the repairs and the professionalism of Julie Ann at the front desk.
Thank you, again, South Beach Towing and Repair. We definitely will go to you again for any of our car needs.
In reply to their response: They’re lying. Perhaps that is a different situation that happened during the same trip, but it is absolutely not what happened to us. They are obviously a disgusting company that would rather protect their disrespectful, awful employees than own up to their unsafe, reprehensible behavior.
I was enjoying the beach with family today when one of their tow trucks came flying down the sand. My sister ran out to make sure our 8 year old niece wasn’t going to get hit because she was walking on the beach directly where they were headed. When they saw what was happening, instead of slowing down, they revved up and went even faster and gave us all dirty looks. Extremely unprofessional, unhelpful and unsafe. It was around 3:30pm on August 2nd, 2025, a male driver and a female passenger. They need to be talked to.
Super nice folks here. My truck was running rough and check engine light came on as we were getting ready to head home from the beach. They plugged in and checked the code and advised what was wrong, and said we'd make it home fine which we did. Very appreciative for their help!
We called on a Saturday when they were closed because our buddy locked himself out of his car. They showed up within 10 minutes and were able to get into the car within minutes. They were super reasonably priced and the tow truck guy was really kind. We appreciate the great service!
My truck developed LOUD thumping as I was leaving beach. After my rv insurance was very uncoperative, I called S Beach & they were there in about 15 mins/w/3 men, & a mini-van for me to drive to my camping spot. This was a Sat eve. Was a major issue & they had the truck fixed on by Tues AM. Unfortunately the part did major fail, but they quickly fixed in the day. This old lady had been very worried, but the team really put me at ease. They ALL are so wonderful to visitors!
I’ve never had better service! Loren and Melinda at South Beach Towing are wonderful professional people who went above and beyond in a complicated situation to ensure that my family and I were safe and back on the road as soon as possible. Extremely knowledgeable, resourceful, and affordable, I cannot give them a higher recommendation. They responded within minutes, diagnosed the issue, ordered the parts, towed the vehicle, provided another vehicle, and had ours fixed the next morning—even though it was his day off. The beach was great, the clamming was good, but South Beach Towing made out trip and we are so grateful for them.
This is the one time I wish I could rate 6 stars; 5 just isn't enough. We barely rolled to the coast with a bad alternator. The next day they took our truck in and replaced it same day, and even gave me transport back to my campsite and back to the shop when it was finished! Not to mention we used their beach recovery service when I got stuck in the sand later in our trip. Towards the end of our trip it was discovered the alternator they installed was faulty and they got yet another one and installed; all while doing tons of extra testing and confirmation to make sure this one wasn't also bad in some fluke. In the interim they provided us with a vehicle so we wouldn't be stranded with our kids since we were done with our campsite at that point. We got home safe and had a great trip, SOLELY due to the diligence, kindness, ability, and generosity of South Beach Towing and Repair. The Washington coast is a better place with South Beach Towing and Repair around, I will be forever grateful to them! Highly recommended as you can imagine.
We had a big problem with a fuel like. We noticed after towing our trailer from Vancouver to Grayland Beach State park.
It was a Saturday, we pulled in and notice a large amount of diesel fuel all over our truck and trailer. We called around and wasn't able to find anyone to help us, the Dodge dealership in Aberdeen told us they were weeks out, they didn't seem to care at all. But when we called South Beach Repair they came to our rescue. It was a weekend and their repair shop was closed but the owner knew we were stranded. He came and towed our truck and then brought it back to us repaired the same day. We couldn't have been more happy with the service. Outstanding company and an owner that cares. This is hard to find nowadays. Anyway, I want to thank South Beach Repair for helping us. I would highly recommend them when you need a tow or for auto service.
I was in a real lurch. I needed to be on the road to get to Newport Oregon for another job. Only, I couldn't get the lights on my equipment trailer to work right, The folks at South Beach were already under strain to finish all the commitments they'd taken onto that day's plate. After hearing all that I had done to figure it out, which meant I had exhausted what I had knowledge of to do, Loren decided he'd add me to his workload.
Loren turned out to be the specialist you want in your corner when you don't know what to do or where to turn. He pulled out several electronic devices. He used them all. He knew exactly what he was doing and pinpointed even the specific area where the short was within what I term as being an incredibly short amount of time.
While I watched him I was watching the rest of his crew accomplish work on others' vehicles in like professional manner. I was incredibly impressed.
And when it came time for me to settle up for Loren's time and expertise, I was again amazed at how reasonable he was being.
From my initial call until I brought the trailer to him until I drove away, ...every person there, kept wonderful attitudes while putting professionalism into everything he or she was doing. It's nice knowing they're there.
Thanks South Beach.
Thanks Loren
A couple days ago I hit the ditch with my truck due to being distracted. I called the after hours line and the owner, Lauren answered and was there within 15 minutes with his tow truck. My children rode with him and had a great time. Super friendly and a real pleasure during a bad time. My steering needed rebuilding. Lauren had the parts ordered the first day and everything put back together the second. He even loaned me his minivan so my family and I weren't on foot during our stay. Couldn't be happier with the service. Got me going asap and made sure I wasn't stranded while doing it. Top notch!
My daughter, with my three granddaughters were stranded with a dead battery. After contacting South Beach towing, "Loren" the owner responded with a new battery. Got my daughters car running without the new battery and refused to sell her the new one, telling her the current battery was fine. I have huge respect for Loren and his company for operating in such an honest and helpful way. I would highly recommend them to anyone. THANK YOU Loren and South Beach towing!!!
Third time using South Beach Towing and Repair, and the third time these guys have knocked the ball out of the park. Firstly, they are really, really good communicators. I got timely updates, concise summaries of what was needed, and accurate estimates. I approved the work, and then in each case the work was completed more quickly than I was told to expect. I'm in a customer service business - I know if I do a good job of setting my clients' expectations and then I exceed those expectations, my client will be happy. I am a happy customer!
One of the repairs was a tricky intermittent problem, and Loren did a great job of involving me in the decision making process and letting me know the chances of a different or second issue being the culprit. We talked things through, he showed me the sheets that list symptoms and computer codes and likely causes and recommended repairs. I ended up following Loren's suggestions, knowing it wasn't guaranteed to be right. It was, and the problem is solved once and for all, for a reasonable cost.
SBT&R is everything an auto shop should be. Honest, professional, fast, and fair. I wish I could give more stars.
They fixed my tailgate today, it wouldn't open anymore. The repair was timely, front counter lady was very knowledgeable in regards to my vehicle. (Unheard of before) Special thank goes to her, and the cost was exemplary. I would like to give 10 Stars. Thanks South Beach towing, I'll refer all my friends. Much Love.
South Beach Towing and Repair has serviced nearly every car I own. They are always very quick in vehicle turn around and I've always been happy with the results. I will continue to bring my vehicles to Loren and his crew!
Wonderful service. I got to BS with the receptionist while my car was being looked at, and she's very friendly and knows her job well. The guys figured out what was wrong with my car in around 30 minutes. Sadly I'm too poor to be able to afford the repair at the moment, but I will definitely be using their services again in the future. Thank you!
Arrived with misfire issues yesterday. The extremely friendly staff let us borrow the caravan (Mommy mover) while the work was being done. Two hours later we were back on the road. Fast, friendly and fair. Great overall experience
I was down for the weekend from Seattle. Was leaving Monday and my travel trailer lights weren’t working. Pulled into this shop and I am so glad that I did! Long story short, but it was an electrical problem in the car. These guys could have charged me 3x plus what they did, but they didn’t. They were super gracious and kind. They got me back on my way back to the city and they were fun to visit with as I waited. Great, down home, honest folks!
Lauren and his team are absolutely wonderful. Professional and knowledgeable. They work very hard for their customers. They are the best!! I will take all my vehicles to them for repair and maintenance and would recommend them to everyone, and I frequently do just that. Thank you so much for all that you do for your customers and your community.
Great shop to have your vehicle worked on. Loren and his crew are very professional and charge you a fair price. They have worked on several of my cars and trucks and I will keep coming back. There service adviser "Marlene" always goes out of her way to take care of you. I highly recommend this shop
Kurt saved my ass when my 1985 Westy suddenly had TWO bad CV joints/axels during Memorial Day weekend. He came in on his time off, replaced both CV joints in just a few hours (while I was surfing at Westhaven) and had the van ready in perfect condition for my trip back to Seattle. A totally lifesaver! And the parts + repair were totally reasonably priced. I NEVER expected this high level of service from an auto mechanic. Thank you!
Greatest people ever! They diagnosed everything on my Silverado and emailed the estimate within a few hours of dropping truck off. The service desk person is happy to go over the problems (there were quite a few!) and help determine which repairs needed to be done first. I have 2 vehicles and both have been serviced by South Beach Repair for the past 5-6 years and will continue to be serviced by them in the future. What a wonderful place! I will continue to recommend S.B. Repair to anyone who asks where I go. Thanks folks! See you soon for the rest of the repairs!
Honest, and Trustworthy, professionals who worked very hard! The entire team was wonderful to work with - they stand behind their work I was provided a loaner car during the time my vehicle was in their shop which made the experience very easy. As a hobby, most of the team are Jeep enthusiasts, making them incredibly knowledgeable about ANY jeep issue or concern you may have! I definitely recommend them!
My daughters car recently broke down just outside of Westport where she was on her first camping trip and four hours from home.
We had South Beach repair come and tow the car to them, where they diagnosed the problem quickly and correctly and would have fixed it that day for her, had the breakdown not been caused by a recent dealership repair gone awry. They were kind and calming and fair.. I highly recommend them.
Thank you for being honest and just good people..
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