Amazing, responsive, friendly service. Pat came out to get us within minutes of calling, and got the car safely to where it needed to be. Would strongly recommend.
We are very grateful for Jonah and Avalon Towing for getting us out of a tough spot this week! After breaking down on the side of Highway 101 on the Olympic peninsula at night, Avalon was the only company that would take our call and tow us back to Seattle. Jonah was a true professional and excellent conversationalist, and made the 3 hour trip fly by. Could not recommend any business more if you find yourself in a tough spot on the peninsula.
Our hats (helmets actually) are off to AT&R and to Warner for the prompt & professional service during our recent (Friday evening) flat rear tire while 2-up motorcycle touring near Queets. Warner was top shelf, as was the hauling equipment for a 68-mile haul to an Aberdeen cycle shop. We're thankful that the AMA Roadside Assistance Service called this firm to take care of us.
So, today is my birthday & I came to Westport from Portland for just a few days to enjoy the coast. Got here just fine, but discovered last night when I got back in my car to get dinner that my front right tire had dangerously low pressure; found a huge screw in the tread. Kind of a bummer.
Fortunately, the car came with roadside assistance; I opted to wait until this morning to deal with it, so
it wouldn’t be dark for the spare change. Very glad I did….
15 minutes after hanging up with roadside assistance this morning, Warner from Avalon Towing called. Knew immediately I was in good hands. Friendly, warm, courteous, reassuring. Told me he’d be here in 30 minutes, and he was. Change took only another 10 minutes. Made me forget about being bummed. Highly recommend! If you find yourself in need of help, I wouldn’t consider anyone else in the area. Many thanks, Warner: now me & my dog can go about our stay safely 😊
I’m not much for words but I have had many bikes towed over the decades Werner and Boyd are the best. Took awesome care of my bike. I will use their services again!!!
Warner gave us such a great experience out of hoquiam came all the way to Westport to save the day. Was very communicative, professional, responsive, fast and so helpful! Highly recommend
Warner was so helpful and we thank you so much. I was in a location where I could not get mechanical help anywhere near. Your company service is great. Thank you so much.
Warner was amazing and helpful. They came to get the car so early in the morning and so quickly. When your car breaks down, nothing feels better than being taken care of with a smile and efficiency. The tow was a flat bed too, which was a welcome bonus. I would 100% recommend these guys. Thank you thank you thank you!
Such a nice gentleman to work with. This was second time Warner has towed my car and hes so polite about me messing up his name and anything you say. He was the gold lining to an unfun situation for sure.
Business is not based in Hoquiam fake address business is based in Ocean Shores.
Ok do you have an office at this address where customers can make inquiries pay accounts etc. Do you have a depot in Hoquiam? Have you added this as a place of business to your state license? if yes so when did you do so?
The upstairs office has been converted into an unpermitted residential residence.
Great customer service. They came out at 6am to take care of a flat tire situation and they were super helpful and pleasant to chat with. Would definitely recommend.
Want to give a HUGE shout of praise to your tech Warner! He showed up in record time and in seconds got our car started but more impressively did so with a smile and huge professionalism. AAA is fortunate to have this guy as one of yours! Hugest of thanks!
Avalon is very professional and has a very quick response time! The dispatch is very professional and kind and the drivers are top notch! They are very good at communication and time management and making sure if they will be running behind due to other calls along the way they make sure to communicate and keep you in the loop! 10/10 recommend!
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