Patrick was amazing. It felt like things kept going wrong all day but he was the one bright spot. He’s personable and friendly and took everything in stride helping to get our car towed to safe location.
Patrick took 30 minutes to show up and less than 5 minutes to take my vehicle off my hands and head down to the shop. Thankful for his years of knowledge with vehicles in general and being able to give me tips on what to do to diagnose the alternator issue I was having in the future. Would highly recommend him.
I'd never run over a deer or been towed before and was pretty stressed out and upset - on top of the fact that it was a Friday evening and all businesses were closed until the following Monday and I was over 100 miles away from home. The guy who towed my car was super friendly and calming and made the experience easy. Grant's connected with my insurance and had my car brought to a nearby auto shop without any work on my part.
Arthur T. was fabulous! Arrived promptly, got my car hooked up and taken to the shop. Filled out the paperwork for me so I could just go straight home. Rcvd a text message with photos showing all steps completed fully. Thank you so much!
Provider and driver Dawson was awesome, Knowledgeable, expedient , & friendly! I mean, the guy must’ve had good parents and now loves his job!! Super cool
Arthur T helped me out on a rainy day. It was wet, muddy and just bad weather. Arthur was kind, attentive and a hard worker. Thank you Arthur for helping me out. I really appreciate it. I totally recommend Grant's towing.
Called AAA and Grant's came right out and helped my mom get her Prius running at our home. She told me how kind and knowledgeable the driver was. Very thankful they were able to assist today.
Patrick was extremely helpful and very easy to get along with. He really saved us on our road trip. We had both a tire problem on the car and needed a battery jump on the RV. He handled it all and we appreciate it. The AAA dispatch service was also very responsive wwhich we appreciated since this was a holiday.
Frank and his training were extremely informational, and Frank knew exactly what he was doing an expert. I felt very comfortable as we discussed other possibilities. He was very open and honest with me about the service the whole way through. It was a rough way for me to start the new year, but Frank and his trainee fully changed that for me! Thank you for sending him.
Patrick arrived promptly, helped load my car expeditiously and drove us all the way back down to Portland from Toledo, making great conversation all the way & was able to keep my gf asleep in the back seat the whole way!
Great guy, great service when I needed it most!
Edit: and he gave me my charging cord I had forgotten in his truck before he left! 6 stars if I could!!
Patrick is extremely nice and very patient. He always gets my vehicle towed on time and is great with communication. He definitely deserves the new 2026 tow truck he’s got !
Got stuck and was told it’d be almost a 2 hour wait which I was okay with but instead I got service almost 40 min after I called dispatch! I know that can’t always be the case but was super thankful nonetheless. Anthony was great and was able to tow my vehicle back in a timely manner. Thankful for the service.
Grant's set the standard for how towing should be done. Dispatch was quick in taking my info and relaying me to a driver. My driver, Patrick, was timely, professional, and a pleasure to work with. He was able to back into a tight spot, identify safe hookup points on my classic, and maneuver the car on the ramp with ease. The cost was a fair, flat-rate, negotiated ahead of time. Glad to see there's still folks like this in business
Patrick was an excellent driver! He saw us walking, turned around and picked us up, then took us back to our broke down vehicle. He was prompt, courteous and safe. We greatly appreciated his service and hospitality to us get us close to home.
Normal to be in your vehicle while it’s being towed? Not according to any person I spoke to, including the friend who referred me to this place. I called for a tow on the interstate after popping a tire, and I sat on the side of the busy freeway while it rained sheets for 3.5 hours. After that very long time, Lawrence came to pick me up. It seemed unusual to me that he had me drive my own car on and off of the platform and insisted that I stay in my car while he towed it home. It was rainy and windy, I had no way to communicate with the driver, and the car was shaking back and forth the whole time I was being towed home due to the wind. Upon speaking with multiple people, one of which being my friend who has also been helped by them multiple times off the interstate, it is not normal, and quite unsafe to remain in the vehicle while being towed. I then reviewed WA state legislature RCW 46.61.625 and it states that it is not permitted unless there is not space accommodation for the person being towed, but my driver had an empty passenger seat. I was not given the option or informed of the reasoning for keeping me in the car. It made me wonder if it was due to me being a gay man that Lawrence did not want me to ride in the cab? I have a more feminine voice and over the phone he called me ma’am twice, and seem noticeably confused when he arrived to find I was a man.
When I tried to call and request a refund or other remedy due to this experience, I spoke with the owner and all she could tell me is that that is how the DOT trained them due to wanting to get people safely off the interstate. If safety was the priority then why was I waiting for 3.5 hours on a busy interstate in the pouring rain? She dismissed my safety concerns repeatedly, and told me there was nothing she could do. $250 dollars to be towed THREE MILES. Very strange and unsafe experience, especially having Lawrence smoke a cigarette while unhooking my vehicle at the destination.
Patrick was on time ,patient and courteous. Communicated his arrival time well. Professionally tied the car down and we felt like we were in good hands well taken care of. Would highly recommend Grants towing service and Patrick. Thanks so much Scott Gregory ,North Plains OR
Patrick showed up on time. He was very concerned about my well-being as I had been waiting in the cold. He is highly skilled at what he does and very knowledgeable , extremely pleasant, very professional and provided fast and efficient service. I highly recommend Patrick and Grants Towing!!
Patrick showed up quickly to tow our truck when I was broke down on the side of the road. He was super friendly and efficient and he treated our truck with the utmost care while hooking it up and unhooking it. I was super impressed that the inside of his truck was super clean. Thank you Patrick for a great towing experience.
I can’t say enough good things about my experience with Arthur, the tow truck driver who came to my rescue. From the moment this delicious man arrived, he was courteous, calm, and incredibly reassuring during what was a very stressful situation.
Arthur was not only punctual but went above and beyond to ensure everything was handled safely and efficiently. He clearly knows his job inside and out and handled my vehicle with great care. What really stood out, though, was his friendly attitude and willingness to help beyond just towing — he offered advice, checked to make sure I had a ride arranged, and didn’t leave until I felt totally taken care of.
It’s rare to meet someone who takes so much pride in their work and treats people with such kindness. If you ever need towing services, I 100% recommend asking for Arthur. He’s a true professional and an absolute gem in a tough situation.
Thank you again, Arthur — you turned a bad day into a much better one!
Ran out of ELECtrodes on the ay home. Grants Towing, more specifically truck driver Corey Z., was quick, professional, and funny as hell. Did a great job getting us to a charging station. Thanks Corey.
Patrick was an awesome operator. My wife’s Tesla had a high voltage issue that left the car without power. The windows automatically rolled all the way down and Patrick is going to put plastic and tape over the windows to keep the rain out. Super great service, went above and beyond, really really appreciate it.
Kenny's first concern was to get me in a safe and comfortable place in the cab of his truck. At that time he efficiently took care of business getting my car secured. On the way to the Dealership to drop off my car he kept up a pleasant conversation. It was a pleasant towing experience.
Patrick was awesome. We were on the side of the road in the dark and he had to deal with an older gentleman with dementia who can't drive at night and also a mentally unstable 38 yr old male. He handled the whole situation with caring compassionate understanding and was very professional at the same time. He made the everything go smoothly and as quickly as possible. If you're ever in a situation and call Grant's Towing I recommend you ask for Patrick to be your driver
Driver was awesome was very professional and was very nice did an excellent job service was quick recommend them for service the truck broke a ball joint and axle he took tire off slid it on a block didn’t drag it he definitely new what he was doing and was a super nice guy
Patrick was fantastic! I needed a tow after I got into an accident and when he was on his way he called and was very thoughtful and caring. When he arrived he met the whole family and was a pleasure to talk to. We would definitely use him again. Awesome operator!
Called to see if they could transport a large toolbox. They came out immediately! Patrick was VERY nice, knew exactly what he was doing and got the job done seamlessly! It gave me great peace of mind to have him here as it is very difficult to safely move a toolbox that is as heavy as ours is without a professional. Will likely be using them again soon! I made sure to ask for an extra business card so we can refer him to others. Thank you Patrick!
