This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for NAPA Auto Parts - Waterville Auto Parts in Waterville, WA is overwhelmingly positive (97/100). Shoppers praise the friendly, knowledgeable staff, quick help that can even troubleshoot simple issues, and a clean, well-organized store. Prices are seen as reasonable, selection is solid for a small town, and when an item isn't stocked, next-day special orders and call-ahead pickups keep wait times short. Strengths: customer service, ease of getting the right parts. Minor knocks: limited trailer parking and occasional need to order. Data skews positive.
What clients say about NAPA Auto Parts - Waterville Auto Parts in Waterville (WA)
Update 1: Stopped in for 1/8 chainsaw file (set of 3). Helpful, friendly staff. Initial post: Great location. Good selection at reasonable prices. They also sell non-auto related products. I stopped in for a roll of lawn trimmer line (.065). Worth checking for it here first before driving all the way to the valley. Friendly, helpful staff. Free street side parking. Not trailer parking friendly.
This summer we were on our return trip when we had trouble with our truck. We stopped at the NAPA in Waterville. After talking to them, one of them came out and helped us. I was a simple fix which allowed us to make it home. I felt bad because I didn't buy anything from them, but I will be eternally grateful for the help they provided us. Thank You
Awesome Service, I called them with a multiple item order, stopped by and everything was ready with a smile and Thank you. If you need anything related to Napa, Call Gary in Waterville, You'll be glad you did. Well worth the visit.
