Ace Auto Wrecking JunkYard in Longview (WA)

Great honest people, Made me a package deal on the parts I bought. Will be driving past all the corporate owned yard to go to them from now on! Sad to see the bad reviews from people who don't know what they are doing, but for 1000s of good sales no one reviews, you always get a butthead that shouldn't touch a wrench!

Horrible!!! Drove from Portland... Bought an engine for a Cadillac Seville, only to take it to the shop to find out it was bad after installation. Shop took it out I took it back up there and they swapped it out. I thought, cool I have a good engine now. however, A NOTE Hour Drive Back I Took It To The Shop The Mechanic Opened The Oil cap To FINA Water Mixed With The oil. ((2 bad engines)). They had no more junk to give me and refused to give my money back. They said I had to wait until they got another one in stock. Months later still no engine. I had to call around and find one myself from LKQ Foster Auto Parts in Portland. They set up a deal and bought the engine from LKQ for $350 and I paid $750 for their engines and they still refused to give me any type of credit. Never buy from there again.

I've never been but when I called to ask if they had any 97 RAV4s I was put on hold three times, basically anytime I had a question. I was greeted with "one sec put you on hold" not "how can I help" etc. Customer service is not great.

Amazing customer service they have almost everything to differ locations so if they don't have one part they can get it for you. Prices are very reasonable I've been there several times working on my truck and it's always a pleasure to go see Alex and Brett.

New management as of summer ‘18, they are very helpful and friendly, however did not have the knowledge to identify parts correctly so I drove out of my way to find they didn’t have what they thought. I would give them another chance in the future though.

Ordered a coil pack for a Cadillac some time back and it came in broken. Alex said they would send another one. Never happened. Called many times and he said they did not have another one. Refund to my credit card never happened, it's been 2 years. Ordered a transmission computer for a Honda Accord, never happened, but they charged my credit card. Talked to Alex about it, he always says call back // I'll do it Monday // ETC. ETC.// BLAH BLAH. AVOID THIS PLACE LIKE THE PLAGUE

Guy who answered the phone had a thick accent and poor English, when I said what vehicle part I was looking for he immediately said they didn't have it without even checking. I asked him if he was sure about that, and he said maybe if I call back later he will look after his lunch?? What a joke

I bought a replacement 5.3l for my Chevy Avalanche, the new owner Brandon took care of me, even when i had a minor hiccup with the replacement, he never doubted anything i said, and was always very responsive to my questions, and messages, awesome customer service, which is rare to find from a small wrecking yard. Ill be using them in the future for sure!

Paid 60 bucks for a gas tank for a 2002 Kia Sportage. Sold me a 2005 gas tank guaranteeing it would fit. Not even close. (neck was way too big). Would not give money back or swap for correct tank. Was told tough s**t. Will NEVER use again and I make it a point to tell everyone to go anywhere else.

Not a bad place to get parts from. Service is a little lacking: don't bother giving them your number if they're busy and need to call you back, as they never will.

So far excellent. Tom was knowledgeable and helpful. Hopefully the trans I got there will be great and I won't have to find out how they deal with problems.

I've conducted business with auto wreckers many times in the past. Since it's under under new ownership, today was my first visit. I went in to look for a mirror for a specific vehicle and got a pretty good price quoted by the famous, front desk person, by the name of Alex😁. In the past, I remember purchasing a $50 part and ended up getting stuck with it because I could not trade it in for another part of equal value. I hope these type of circumstances change so that the consumer within Longview, Kelso n fm. wherever can patronize Ace Auto Wreckers more and more. Thank you Alex, again n again for your knowledge and expertise in such industry. When things get real busy, we, the consumer, need to keep in mind that Alex's maning the phones and dealing with walk in potential customers it's not a job that every man or woman can handle. Let's give the guy a break and keep in mind that Alex knows what he's doing!!🏆

folks are rude and slow, abd refuse to pull parts before payment is made so if you don't have all day to wait for them to pull a part go elsewhere. took nearly 4 hours to get a set of springs.

If I could give a negitive 5 i would, a week to pull a part and they talked to me like i was a stupid girl that knew nothing. Then when I asked for my money back he refused to give it to me. When i finally got my parts and asked for a receipt he said he was gonna have to charge me for it. Worse place ever and rude!

I brought a motor from them they give me a knocking motor .. when back nd talk to them they say it a good motor .if it was a good motor why it knocking nd will not work with me try to talk with his boss never there for 3 week ..let everyone know this place is not a place to do business with

Didn't have what I needed but one my muffler sunny way. Nice people. Help you when you walk in doors. Very refreshing

I purchased a used 4.3L engine for my 1997 chevy S-10 pickup. I am very happy with their top notch service.

Great place, great service , they were the only place within 200 mile radius that had the part I needed or my die-hard Toyota

The staff behaves as if they have something better to do. The only friendly person there is the cat thats the only reason they get one star.

Rip offs. Sold core engine as working engine took 2 months to get a replacement. Replacement had blown head gasket and cracked heads. Been almost 4 months and still waiting for my refund

"The toilet bowl of wrecking yards" These guys deserve a medal for being the worse. I've been to screwed up wrecking yards before but this one tops it off. Minus 5 stars. Need to say no more.

The guy at the front desk told me they didn't have any Ford rangers yet I saw one through the fence and he barley spoke English

They didn't have what I needed in stock, but the staff were still friendly and helpful. I'd definitely go back there.

I went to get a battery for my car...i thought since mine was a exchange they would know what I needed...wrong..have to go back. The hood on my car won't shut.

The salesman I talked with was named Alex. He was very knowledgeable and willing to help me find the right part. Thank you Alex 😁

Front desk salesman (Alex),very knowledgeable and friendly, great place to look for used car and truck parts.

Great, friendly service! I would recommend to anyone. Alex was very helpful and great pricing.