I was working with Andrew today about getting a part for my truck. He was very knowledgeable about what I needed and even made arrangements for me to pick up my part after hours. I really appreciated his customer service and his patience. Very good experience and this is all thru phone conversation and texts. Thank You
I have been using Lew's for a while now; they are my go-to salvage lot for hard-to-find parts. The customer service is top tier, Ben and Andrew are wonderful to work with!
One of the best providers that i have work with! I’ve never had an issue with the parts I’ve get from them! Highly recommended!! Ask for Mr Ben or Andrew they are the best
I’ve had dealings with Lews numerous times with Ben, Andrew and Jon all of them were great and can find you anything you need!! I highly recommend them to anyone who is needing parts!! They are very professional, knowledgeable and I highly recommended them for all your automotive needs!!!
Stay away from this people they are dishonest liars and corrupt. I bought an engine for a 2016 Honda Odyssey that was supposed to be and great condition and only with 67.xxx miles I got an engine horrible shape with parts missing and leaking oil from everywhere plus I run the vin number and it came up that engine has over 113.xxx miles already. I call them back to to get my money back and Ben was already putting excuses until I told him I had proof that they sold me that garbage they didn’t try to fix or find a solution to the problem no even an apology.
UPDATE: Terrible the second time around. I should’ve stuck to dealing with Andrew. Ben sold me a fender that I was told was coming from South Carolina when in fact it came from a different yard that is literally 10 miles away from me. The reason we didn’t purchase the part from them originally was because they said it had been repainted and it clearly in the pictures looked like it. So I called Lew’s and got Ben on the phone. Said he could have one for me in a couple of days for $100. I agreed, paid and went to pick it up. After looking and comparing the part was the same repainted part that we didn’t want from Bruce’s, the place that’s 10 miles from us. I know this because it had Bruce’s stock number written on it as well. So not only did he lie and say it was comping from South Carolina he failed to tell me it was a repainted part. Seems very deceitful. I drove a little over an hour away just to over pay for a part I could’ve gotten for $50 instead of $100 and saved my $20 in gas. Now my only option is to drive back to them and waste more money, time and gas for a refund. Won’t be using them again. Waisted my time and money just so they could make $50, that’s pretty pathetic. Oh, he also said he didn’t know where his “supplier in South Carolina” got the part from and I find that pretty hard to believe as well because if I know where it came from from I’m pretty sure Ben knew. And after speaking with the manager he informed me that he tells his employees to lie and say it’s coming from “South Carolina “ to make it seem like a farther distance so that the customer won’t cut them out and so they can get the sale. So please before purchasing from them check car-part.com and if there isn’t pictures ask if they can send you pics before you agree to anything
Andrew was great! He was very nice, patient and helpful. Everyone there that I encountered was pleasant and friendly. The facility was clean and very welcoming. I called before I came and when I got there the part was waiting for me. It is a little over an hour away from me but I would definitely make the drive again if they have something I need. Thank you!
Great doing business with Lew's, recently ordered a 2018 Ford Ecosport transmission from them and am very happy. Great warranty, great service, quality parts.
Huge shoutout to Jon and Ben at Lew’s Auto Parts for their incredible service! These guys are knowledgeable, helpful, and truly go above and beyond to make sure you’re taken care of. Whether it was tracking down the right part or answering all my questions, they handled everything with professionalism and a great attitude.
It's clear that Jon and Ben know their stuff and take real pride in what they do. They made the entire process smooth and stress-free, and I left feeling confident in both the parts and the service I received.
If you’re looking for honest, dependable help with auto parts, Jon and Ben at Lew’s are the team to talk to. Highly recommended!
Why isn't this place opened o. The weekend when ppl who work are off to get parts. Not worth the trip from Richmond unless your a mechanic or off work.
Ben has performed 2 miracles for me, in finding parts for my 2002 Hyundai. He went above and beyond customer service. Lew's will be the first and only place I call for anything I need for my car. 5 ⭐stars for Ben and Lews. I will be a customer for life. Thanks
Jon is the best . Knowledgeable and professional , always willing to help . I enjoy doing business with him and recommend reaching out if you need anything from Lew's.
My beloved Prius was totaled and I could not get parts anywhere in my area. ONE CALL to Lew's and the parts were on the way...and another call a few days later for something I forgot... has my car on the road to recovery! FAST, AFFORDABLE, professional, efficient and friendly service... I will be calling Lew's for all my car needs (and I already have!) I Lew's!!
It's a smaller salvage yard, but they know what they have and can quickly help you get what you need. They walked me into the yard to show me the parts (which were in good condition) and had them pulled for me within an hour. They were smart enough to know I would need all of the bolts, washers and fittings and recommended that I get them without my having to ask. The price for what I had pulled from a rear suspension was very good. They were a pleasure to work with and definitely customer oriented.
Have only the highest praise for the friendly, efficient knowledgeable service provided. Lew went out of his way to repair a punctured tire when we stopped in unexpectedly after picking up a screw in our tire on our way back to PA. It was late afternoon and his mechanics had left and he was expecting 2 rollback deliveries. He took the time to help and ask minimal in return. Bless him and may he receive our Lord’s grace of health and peace.
Just ordered a part from Lew's. I made a mistake, called and spoke with Ben. Very sold guy with great customer service. He was able to assist, and he made a difference. Greatly appreciate the extra mile. I will for sure be a return customer if and when the time call for it!! Thank you
They did not have my part but the Gentleman that I spoke with is a very great, kind, thoughtful person!! I would recommend this salvage yard to anyone! To me they are the best at what they do! He directed me to another place that may have my part! The first and only place, since my search(3days), that even considered going that extra mile. I'm so sorry for not remembering your name, but I was looking for a 1999 Chevy Tracker alternator. Thank you very much!!
I had been trying 6 months to get a good car seat duriel made it happend they had a good seat in stock for a great price ! They had it shipped the same day and the customer service was great! Duriel did a great job . Everyone’ there is very Helpful and I would highly suggest them they are one of the top places I found in the area . Definitely worth a drive as well
As a car dealer with a repair shop, I need parts at affordable prices. I've been patronizing Lew's since 1986 for all the reasons that brings customers back. Friendly Service/Prompt Delivery/Knowledgeable Staff/Willingness to Look for Obscure Parts and Very Competitive Prices. Good Country Folks with Old School Values. Larry
This place was great! I went to salvage a car part and I called the day before to make sure they still had it. When I arrived today the part was waiting for me. They took it off the car for me at no extra charge. And the part was very reasonably priced! Great service!
Limped my truck to Lews after reading yelp reviews. My caliper broke on the way home from the beach and I was 2 hours from home. It was a Friday at 2pm and they had me back on the road that day. Great service and great employees. Highly recommend!!
Late at night coming back from a long distance trip, we could not have planned a better place to have an unscheduled breakdown. We got a hotel for the night and called them in the morning. Everyone was so nice starting with that initial phone call. They had the part in stock and installed it in a few hours with some good advice for the future.
As someone from out of town 500 miles from home and 500 miles from my destination who was broken down with a cracked wheel, they did everything they could to help me find the parts I needed. Including calling other salvage yards and coordinating for me. They gave a good rate and were honest and couldn't have been nicer. Duriel really helped make everything happen as best he could. Would absolutely recommend!
Lew and his staff very down to earth and Lew Honest man! He talk to me about the vehicle I am going to get did not do the sale pitch stuff on me. Very honest he let me look over the truck gave me a good deal. Soon I be rolling again!
After 3 times bringing my vehicle there two times on a tow truck and twice after they put a used engine in my truck it’s running just like it did. Got the job done, but I will say it was rough and seemed very rushed. After the first visit my coolant was leaking and my power steering pulley was cracked and loose, I brought it back and they put a belt on and made me pay for it. (I have the 90 day warranty they sold too thank god) then about 4 days later I’m on my way to work at 4:30 AM and it overheats on me. Had to be towed back to the shop. This, now being the third time, I told them exactly what was wrong because I had my neighbor, who is an ASE certified master technician, look at my truck before the radiator hose came off. He spotted the dirty and leaking radiator fluid and cracked pulley, I told them about it and they fixed it at no cost. I just got it back today and so far so good. To make a long story short, be very detailed in looking at your engine afterwords. I found a wrench and airplane parts in my engine bay. They’ll get the job done and for a good price but just make sure it’s done right.
Excellent service! Top-notch mechanics! I have brought 3 cars to them for extensive repairs and have always been 100% satisfied each time. Prices are extremely competitive. They are fair, kind, timely and the work they do is always great! I will continue to bring my cars to them. They are the BEST!
I've been in business for the last 4o years, and have dealt with many salvage yards, and I have to say that the employees of Lew's Auto & Salvage are some of the best I've ever dealt with. They have a large inventory of auto parts, and they are reasonably priced . Thank you James for being so helpful and courteous. God bless you.
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