What clients say about Copart - Danville in Chatham Hill (VA)
I never leave reviews but this company has had a negative impact on everyday life. They have caused unnecessary stress during an already stressful time. If I could give them 0 stars I would. They picked up my totaled vehicle. The bank sent them a letter of guarantee the same day to their portal and they told my insurance they didn’t received it, and the bank can see it was sent to their portal. Due to them saying they haven’t received the letter of guarantee my insurance will not pay the bank, and I’ve been stuck not able to get vehicle, and it coming up on a week shift now they received the letter, and I could have had a vehicle by now.
Just stopped in to look at inventory, so, very helpful following Copart rules, lot attendant most helpful also. Lot well organized, lot of lizards jumping around.
This company is unsurpulous and unprofessional. They came at the call of the Sheriffs department to remove wreckage from a moped crash. Someone from their office picked up personal property from the crash site and held it for payment ransom.
Absolutely horrible experience, purchased motorcycle for 7000 Ducati, this location literally brought it out sideways halfway on the forks instead of on straps like every other normal location. Refused to take back the bike, manager never even reached out to us. Now i am stuck with over 1k in storage fees. We buy over 100 bikes every year from IAA will definitely avoid this location in the future.
Very rude people to deal with regarding towing my totaled vehicle for insurance collection. The lady to schedule my pickup was condescending and rude and even hung up on me after giving me the date for pick up one time. No questions to clarify that I understood. I’d never deal with a company like this for my own needs. They don’t even deserve one star!
They were on top of and fast as well as efficient. Office staff had me in and out in minutes. Loader had the motorcycle out to me quickly. Copart most of the time are terrible. This was a really good experience today.
I went there to pick up a car that have been towed in I found that these people were very friendly fast and they were very efficient at the work they did
Didn't know that it was a auto auction we thought it was a salvage yard and we could not find anybody to come to the door so we left there I'm fulfilled in puzzled.
Makes you use an app to pay and pick up cars. So sad, no wait but still had to stand at the door and "download app"... I find Pepper to be especially rude almost everytime I come to this location.
Nice clean Yard, easy loading area. Not to congested like other yards I`ve been to. The staff was courteous and kind and the lot attendant was very helpful and showed me around to view the cars I was interested in.
I've dealt with every Copart, IAA and different auction sales site in a three hundred mile radius and these folks were the best. Quick efficiency along with a great attitude. It even seemed like they wanted didn't mind being there. Clean facility too, from the office to the gate. Great job.
