What clients say about ATRS Transmission & Automotive Service in Keezletown (VA)
Phenomenal, friendly service. They put a transmission in our C5 Corvette which is not an easy task and quite a time consuming job. They quoted an excellent price for the new transmission and labor and they were better than true to their word; they got the job done a month sooner than they said they would. Should the need arise, we will go to them again and refer others to them. Highly recommend them!
Took my jeep in to have the transmission replaced. They did a very good job and they were very attentive of any issues outside of the job itself. Amazing service and staff. Had it in and out of the shop within a day. Definitely my go to shop for transmissions!
They were great got my vehicle in quickly and got it done before promised and did an amazing job and got it done a little cheaper than the estimate which never happens anywhere else! Can’t say enough good things they were all around great!
He gave me a quote, but came in under, even though he did more work. Very friendly and accommodating. I'm used to garages having my car for at least a week if not more, dropped it off on a Monday drive it home Wednesday morning. I can't say enough good things about ATRS. I only wish they did more than transmissions, every mechanic should be like him.
Thanks ATRS!
ATRS is a model for what auto repair should be. I saved thousands on my transmission replacement. Service is very fast. Final cost was identical to the estimate. My transmission was hard to find and ATRS had to spend a lot of time locating one. I strongly recommend ATRS for honesty, fair pricing, and performance.
We are from Central Illinois. We blew our transmission and were stranded at a KOA Campground near Keezletown, Virginia. ATRS was recommended by another local auto shop who was unable to obtain the parts needed to fix our Dodge Ram 2500 pick up truck. When I called Dale and explained our problem he immediately ordered the transmission and parts needed. We also had a problem with the engine over heating. Dale scheduled the repairs the day before the transmission was to be delivered. Dale and his co-worker Preston diagnosed the overheating issue and made all the necessary repairs so that they would be ready to install the transmission as soon as it arrived. As a guy who has always done my own repairs I have the utmost respect for Dale and Preston's ability's, professionalism and integrity. I have never seen a better auto shop!! Well done!! Great work!! You will not be able to find anyone better to service your automobile.
Dave and Sharon Beeney
Excellent shop that works fast and will get the job done right! Just had a transmission replaced in my 2013 cheverolet Tahoe definitely will use them again in the future for any needs!
My sisters car broke down while headed to Massanutten a few days ago. She was towed here where Dale took great care of her. He did his best to quickly retrieve a replacement transmission among other needed parts. After completing the repairs he even brought her car down to the airport where she had dropped her rental. Additionally he worked with me over the phone so I could help with covering the costs. Excellent service. I highly recommend!
We Couldn’t Be more Pleased With The Service And Kindness We We’re Shown With ATRS, Just An Overall Awesome Place To Deal With And We Definitely Highly Recommend ATRS For Any Automotive Service needed!!
I recently took my 2016 Subaru to ATRS to have the transmission replaced after being given a ridiculously high quote at a local dealership. Right from the start I could tell Dale was my kind of person, he was open and honest about options that I had and how much it would cost. I decided to go with a used transmission as a new one was still a little pricier than I was comfortable with, but no where near what the dealership had said it would cost. When the transmission that was ordered was delivered unusable Dale was quick to call and let me know of the situation and that he had found another one and was going to pick it up across the mountain. Even through all that he had the transmission in and the car ready to go in no time. And cost less than the quote he had given! I will definitely return to ATRS for any work I need on a vehicle again and would highly recommend them to anyone!
The good and the bad, transmission was put in within 2 weeks which was great. When my son went in to pay and pickup, the owner said "you have an antifreeze leak and theres straight water in it." luckily my son took it straight to the diesel shop, there they found when they put transmission hoses on, they cracked the bottom of the radiator where they attach. They also found the radiator cap was left loose so it didnt build pressure. Not a big deal.... but i called owner to ask if he knew someone did it, never asked for any money or fixing it. My problem is that he got rude and defensive and had no ideal how cap got left loose or straight water in radiator (radiator was less than 2yrs old). They can do good and fast work but the owner is known to be rude and absolutely will not take ownership of a problem. Glad we went straight to the diesel shop or this could have been very bad. We are not the only ones to have experiences like this. dale its not tolarates because any time you have a problem you will not own up. i never asked for any money. i called and said hey just letting you know when they put the lines back what happen so it wouldn't happen to more customers.
This place here is the greatest the workers are so friendly and helpful, and Dale is the greatest he worked with me on paying for for transmission on ss impala after being diagnosed with cancer and going through surgery and radiation Dale is a very caring
guy, and I refer anybody to take there car to them for any kind of work. Thanks again Dale.
I was up from Florida visiting family in the Shenandoah Valley. When I went to leave I was driving down I-81 and the transmission went-out of my car. Several of my family members had used ATRS and recommended them. My uncle had his transmission done here 17 years ago and it's still going strong, so I knew it must be good place. Dale and his team did an excellent job and finished sooner than expected. He went the extra-mile to get it done a few days earlier than planned so I could get back home. I highly recommend him.
Amazing!! Trustworthy and HONEST which are not two words I’ve used to describe my mechanics in the past. After taking my vehicle to a different shop to be diagnosed and worked on and being charged an exuberant amount of money for a diagnostic check and then given a quote that I thought was too high I called ATRS. After speaking on the phone he gave me a rough estimate based on the previous shop’s diagnosis, that was $300 LESS than the other shop. Needless to say, I happily brought it to ATRS. Where after fixing my vehicle the owner called me and let me know that he had actually quoted me too high. It was actually $300 CHEAPER!! (A Total of $600 less than the first shop’s estimate) From my experience there are not many places or even people for that matter, that are completely honest!! The owner also let me know that they do all types of services not just transmission work. So I’m happy to say that I have finally found a mechanic that I can trust to do great work on my vehicle but the best part is I can trust that he will always be honest and treat me fair!!
Great service, professional and great prices! The owner is hands-on and services provided were efficient and done in a timely manner. Thanks Dale and the team for helping me feel safer driving in my vehicle.
While on vacation in the Shenandoah valley the transmission on my Ford truck broke down.i called atrs on Monday morning, they looked at it Monday afternoon,and put a new transmission in it by Wednesday afternoon.they were very helpful and professional.
ATRS was was recommended to me when my transmission went out. They are very knowledgeable and what they do and friendly. I highly recommend them if you have any transmission problems.
This place did good work. And was the best price in town. We were on vacation in Massanutten. Called around for pricing. For new brakes. This was the closest place that wasn't a corporate company. The little guy provided better service at a better price. I recommend everyone in this area visiting or a resident. To use this place. Thanks again guys. I hope I don't need you again. But if I do I will be there.
Excellent prompt service at a fair price. They had me back on the road the same day that I dropped my vehicle off and even let me pick it up after hours . As a small business owner that makes all the difference in the world! Highly recommended.
Fantastic service! Our camper van broke down in Harrisonburg, VA due to a transmission problem. We ended up, fortunately, at ATRS. They did a wonderful job with a quick turn-around, despite a big issue (discovered that the camper's sewage pipes wrapped around the transmission and had to be disconnected before the transmission could be replaced). Highly recommend!
Unbelievably refreshing...not only did he respond quickly (we were in a 'stranded' situation), he assessed the issue in a timely manner, was completely honest with the necessary repairs, saved us a ton of money and didn't even attempt to "upsell" us. We fortunately did not need an entire new transmission or anything similarly major; but, if we did, he would be the one we would trust with it. Thanks Dale; you saved our day!
Chuck & Kim Bahner
