**WARNING AT END OF REVIEW** First time here on 7 Jan 26. Went on website before coming to yard and it was very user friendly. Easy to see inventory and know what vehicles I needed to check for parts. Going there was easy to find. Large parking lot and they offer free wheel barrels to haul your parts. First come first serve for those. One dollar entry fee. Finding vehicles was easy and a lot of inventory. Had item(s) I was looking for but decided it was too hard to replace but found another part for my wife's car. She was happy I found it for her car. Easy checkout. Nice price(s). Would definitely come back, if I needed parts from a local junk yard. Would have given this business 5 stars but something very disturbing happened when I was pulling parts. **WARNING** When I was pulling a part from the front passenger inside of a vehicle. Four Latino men walked to the front of my vehicle. They were speaking in Spanish and then were walking around the car. Then one of them opened the passenger left side of the vehicle and got in laying on his stomach doing, I really don't know what. I realized I had my 5 gallon bucket with tools in it. My cell phone was clipped to the side of it. I pulled it to me and also my open tool case. I really should have told the guy to leave or ask him what the heck he was doing because he was acting weird. After I pulled my tools close and put my phone in the bucket. The guy left out of the back of the car and all 4 guys left. Really weird situation. I told a guy who was working there about it. He told me to tell someone up front. When I checked out. I told the guy what happened but I am not sure anyone did anything about it. Now before you call me racist or paranoid...I am neither. I am actually Mexican American but these guys had no tools and were acting very strange. Especially the guy coming in a vehicle, when I was working on it. I think they were scoping out my phone or my tools because my phone was clipped to my bucket and a little bit away from me with the tools. Just be careful when you are their by yourself and report people acting/doing crazy stuff immediately. I have been to many junkyards all over this country and around the world and I never had a very disturbing situation like this happen at any of them over the years.
I don't know how the hell they get a 4.2 star rating when I'm sitting up here calling them And it doesn't matter 7 days A week they do not pick up at all. I've just been calling for about 15 minutes trying to get someone on the phone so that I could purchase one of the cars that they have for sale I'm looking at 3 of them and no 1 is picking up. I'm about to save the hill with this junkyard. They're gonna make me go to Oak Hill junkyard or something.
Been coming here for twenty years. Pricing is good, stock rotates often. The wheelbarrows are often in pretty bad state of repair (not a surprise considering the abuse) and could use replaced a bit more often. Sometimes the whole yard gets rearranged and sections change depending on location. Put the Mopar section in the far back of all yards. They chose to buy them, make them suffer.
If you spend your money here you're foolish. The guys up front arent trained to give you the right price, I was quoted 2 very different prices for the same part. They don't know what the hell they are doing up there. Also insanely overpriced crap parts. Stay away
How do you claim and have signs posted open until 5 pm. According to an idiot behind the counter it’s 4:30… very confusing because if a business advertise open until 5 on that’s what they should do not make up rules because the have a stupid white kid behind the counter not capable of working his entire shift. You did have one employ who was trying to make it right but did not want problems with him
They charged me for a dash complete when all I got is a dash pad a fifty dollar difference this is a rip off the plastic is part of the pad can not be removed it holds the pad if you go online and search a dash pad for my car it is exactly what I got dash complete has more parts like the cluster and airbag
This is a great junkyard. The yard is set up so that you can navigate with ease. The inventory selection is wide and updates often. I was able to find what I needed for three of my cars. One being a 1972 model. Its next door to a lowes so that if you need a tool you can run over and purchase it and has a station set up with hot water so you can wash up before getting in your car to drive home. Portable stocked bathrooms setup throughout the yard.
Unique experience every time, you can pull off your own parts and save a good bit of money! It's worth a buck just to walk through and view the car's life from it's beginnings, as the skeletons are stripped of anything ever added on to the frame!
If you don't mind DIY, this is your place. Warranty on most parts. Spent ¹/¹⁰ the money versus auto parts store on my most recent repair. Hard to find vehicles sometimes. Usually where they're listed online though. COVID has had no effect on this place
Staff members @ this specific location are extremely friendly and very helpful.
It is further from their Midlothian location from me but I tend to gravitate toward the Fort Lee primarily per the excellent customer service I've received with each visit!
Definitely go there if you need parts for your vehicle. Their Very Helpful on showing you where to go to pick your parts. You either can get it yourself or pick it for you for a fee. They THE BEST THANK YOU
The staff is friendly and helpful but what I found great is that they will help sell cars that are not very expensive. I would think a student who is looking for a better couldn't only find one here, but they could get the parts and advice to fix it up. If you like to do your own repair work on your car, check this place out.
This place was awesome! The gentleman that helped me and my mother was a very nice man and really helped us tremendously. I got to go out into the junkyard and pull my own parts. I am a tiny 37 year old white girl and completely loved it. I would really recommend this place.
Went in for the first time ever. Nice facility hints the one star. However I never received any direction on how things worked(grabbing a wheelbarrel for tools no map or knowledge of where certain vehicles located). The gentleman that checked me in just printed me a slip of vompatable vehicles and parts had me sign and sent me on my way. Once I figured outabout the wheel barrel and tools i checked my tools in. The young guy checking my tools just looked at them (didnt look throigh my main toolbox just lifted lid and shut it) he did not mark any thing nor find the old parts in my tool box. (Definitely need to clean it out) when I was checking out the older gentleman whom was nice and professional found an old unmarked radio in my box inwhich I had brought with me. He said he would have to check for a mark and when I told gim the young guy didnt go through my tool box he said he would have to check the camera. I waited avout 15 mins (very embarrassing) for another short middleaged guy to tell me he checked the camera and could see the young guy check the box. He lied to me in my face. When I told him id call the county to come look at the cameras since he clearly cant he got disrespectful and told me "we are not doing this today" is this anyway to treat your customers? Automatically assuming they are theives? I started pulling out a bunch more parts from my box that were not marked nor checked (brake pads, ball bearings, make and model logos) and asked if they should be marked too. The older nice gentleman said yea while others just looked at me. I even went as far as slapping money on tbe countsr to pay for what was taken from me. Finally after I told him to look at the camera again before i call the county the gentleman put my stuff back. I will never go to this facility or any of the others. If this is how you treat people on there first experience then I understand why the lots dont have many people nor do i suspect them be in business with these customer driven times for business as such. Do not recommend this yard I would recommend finding another company to do business with.
Great selection of cars to pick parts from, easy access to the yard. I found what I needed, pulled it myself and probably saved $1,000 for a transmission. Great staff, polite and respectful.
Great place to get inexpensive, used parts, from the junk yard. It would be awesome if they would install large signs for the sections you are in since the lot is sooooo big. (kind of like when you get lost at Walmart parking lot)
They have a good selection of vehicles... I just wish they didn't separate the truck and cars... now you have a 45 min ride from one place to the next.... I'll be looking for another yard to browse
This is quite a nice junkyard. It needs a bit more labeling of the rows and I'd like it better if they updated the website a little faster so the car you wanted a part off wasn't crushed by the time you got there, but it's so nicely organized and the cars so accessible, one can forgive the odd quibble here and there. And the staff are just lovely. Try to go when it hasn't rained recently if you can.
Good junkyard with wheel barrows for hauling heavy parts. Everyone was curtious and professional. It would be nice if the rows were marked by number signs as only every 4th row has a number making it tricky to find the car you need.
My daughter and I went there to sell them a car. We did what we went there to do, and left. The guy at the front desk, (Bruce), was very nice, friendly, competent, and professional. He handled everything quickly, and efficiently, which made doing business there much more enjoyable, especially for two females who would rather not have needed to go there at all!
Great junkyard. Decent selection well organized. Most everything is categorized into the computer so they know what they have and can help you with with any cross referencing of parts such as finding tour part from a different vehicle you didn't even know would work because some manufacturers use the same parts for multiple brands. However some parts are sadly destroyed by arrogant folk only seeking what they need or want with no regard for other parts that are valuable. Too bad you can't these people from coming in but it is what it is. Very fair pricing and 30 say warranty on most parts.
I'm a gear head and this place allows me to play all day for a dollar. I can take apart anything I want and walk away. Plus it helps when I need a part, you won't believe how many good parts I find at great discount prices.
This is for Ft. Lee location: good selection of varied parts cars, most members of staff are friendly, great prices on hard to get or expensive parts, easy returns (with receipt). One complaint is that truck parts are only in one location in Richmond.
I have been there several times looking for parts. They claim to be "organized, but how I can't figure out. On top of that, they take the tires off of wheels and weld the wheels to others anchored to the ground. I would not recommend this place to anyone.
Their closing time should be advertised as 4:30. I wasted an hour of my time traveling to ft lee from Richmond City - got caught up in traffic and walked in at 4:32. I respect rules that are in place but it should be made more clear on the website.
Direct Quote from website (spelling and all): **Please be prepaired to exit the field 30 minutes prior to closing**
Nice and friendly staff. Problem is the business doesn't stock trucks at this location any more. They think people well drive to one of their other locations 45 minutes away on Genito rd. off of 288. Not me or several other local people I know.
Great place! Pull your own parts. Saved a few hundred $$$. Only problem is you never know if someone has already gotten the item you need or not. The yard is huge.
