If you call for parts, you will be forwarded to the Suffolk location, but they won't tell you. When you show for your part, they'll tell you at Portsmouth that you have to got to Suffolk.
I didn't want to give you all any stars the men there are very rude two women like we know about cars that's why we're calling...... Y'all need to fix that before somebody gets in a situation up there
This Guy is a sweetheart and professional. While he was sold out of the part we were looking for he referred us to another place down the road and said that they even have it cheaper . My kind of business man. I will be checking on him first every time. And you should too. His professional attitude wins in every way.
It was a little hard to find but they have a used auto part Branch that's a little farther down the road from where they're located and I had mixed the two up.
Wanted to argue with me when I tried to return an alternator I purchased 2 days prior. Alternator was sold with a messed up pulley which was no big deal I changed it out with my failed alternator. Drove with their part broke down had to buy a new part. When I tried to exchange they won't take their alternator without the messed up pulley. There are way better places you can go in Hampton roads their prices aren't anything special and customer service sucks.
Super polite and helpful. Even called a few places for me to find a bumper. After I called 2/3 myself with no luck. Will def be saving this number for the future!!!
2906 Elmhurst Ln Suite 200, Portsmouth, VA
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