Al's Towing & Storage Inc in
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Address:11 Douglas Ct, Sterling, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:20166
Working Time and Location
What clients say about Al's Towing & Storage Inc in Sterling (VA)
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I had gone away for just a second and the towing guy saw me running towards my car and quickly hooked it and was about to take it. When I ran, I got into my car, he lifted my car up while I was in it!!! He saw me and did not care. I screamed and yelled and honked, he saw me and was starting to drive off. These people are completely nuts and pathetic!!!!!!
Apr 16, 2024 -
I literally cannot say enough great things about these guys. I was trying to surprise my husband by getting his car antique truck fixed — let’s just say it was super low and had a lot of unique challenges. Al’s worked though all of them and were incredibly patient and careful. They even sent out a second truck to help and put air in the tires. I suspect a lot of the reviews are by people who are upset about having their cars towed. Would highly recommend.
Feb 15, 2019 -
They have terrible customer service and are very dishonest. They took the car’s license plate and claimed it was lost at the scene even though I had photo evidence showing the license plate was on the car after being towed to their lot.
Jan 03, 2024 -
Called for a tow. When I told the driver I wanted to take a few photos of the parts affected by my engine trouble before we got on our way, he tried to take over and got right in my face as I was opening the hood, then got angry. Typical machismo, and from there it was downhill, with nothing but rudeness from everyone I spoke with. If you’re a woman who expects to be treated respectfully, look elsewhere.
Aug 03, 2021 -
The team over at Dad's Towing is phenomenal. They're courteous and polite and everytime I have called, Joanna has gone out of her way to help us with quick response times. We look forward to our future business with them.
Apr 28, 2021 -
Very friendly people and reasonable prices. Tow driver was very friendly and we worked together to get my dead Tesla onto the flatbed. Thank you for your help today!
May 01, 2022 -
Debby and team, has proved instrumental in fixing a residential parking issue. Quick and easy service, deserves 5 of 5 stars and definitely recommend to friends and family.
Nov 13, 2022 -
They are the most resistant and the worst thing is that we only parked for a second, we are not violating anything, it is too much what they take when they win a lawsuit
Mar 14, 2024 -
I called and the guy said my car was in sterling. I get off of work, Uber it to sterling and my car was in falls church. So, I spend close to 90 bucks including tip to pick up my car.
Aug 06, 2023 -
The man who towed my vehicle was rude and only wanted the extra yard storage fee to tow it to his lot instead of the repair facility. For that he charged me $230 for a 4 mile tow. He actually wrote over the "1" for $130 with a "2" on the receipt. Unbelievable.
Dec 20, 2017 -
Reasonable price, no hassle, completed as promised. Driver notified that he is on the way to pick up vehicle and when vehicle was dropped off at location. I would recommend Al`s towing services to a friend!
Dec 30, 2017 -
Hands down this is the BEST Towing Company in Northern Virginia. They are very prompt, punctual, and professional. I will never use anyone but them
Apr 15, 2020 -
Called to ask a a question. The person who answered the phone was incredibly rude. The “manager” was shady. Can’t believe the sheriff department uses them. They are the definition of predatory.
Feb 28, 2020 -
Over charged for same day tow, waited forever for an employee to return to the property so that I could retrieve my RV.
Sep 16, 2023 -
My Jeep broke down in morning rush hour traffic on 606 into Herndon, these guys responded quickly, were professional and personable and the rate was fair.
Nov 06, 2019 -
I was stranded with a car that wouldn't start, and Justin responded very quickly. He kind, respectful, and very helpful.
Oct 10, 2018 -
Really excellent customer service! Thanks. I have you all on speed dial now.
Oct 28, 2022 -
Extremely rude and yell at me when I asked why they charged me so much I hope Loudoun County stops using them
Sep 08, 2022 -
unlike any other towing company. This Towing company is probably the friendliest towing company across our nation.
Jun 28, 2020 -
needed a jump. they came within 30 minutes and helped me out no issues. thank you!
Apr 27, 2018 -
Had them haul some construction crates, on time, no hassle, and reasonable.
Oct 05, 2017
Nearest Junkyards to Al's Towing & Storage Inc
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked