What clients say about Harbour Garage and Towing in Ridgeway (VA)
Very nice place to wait inside if you don’t have a ride. The customer service was GREAT, thank you! Ridgeway, Va is luck to have you - welcome and good luck! I will be back :)
If I could give 10 stars I would. Got a seriously bad flat tire at 4am doing a Lyft ride from Danville to Roanoke. I couldn't have been in better hands. This is the best I mean the best towing and recovery company in the east Coast hands down. As someone who has had trouble with Lyft and the payments received Harbour Towing has been extremely patient with me on my payment. As someone who was raised by his grandfather and grandmother I was raised with morals and to pay what you owe. Not everyone you can trust here in this country but they trusted me to pay them after the fact of getting my car fixed in the sheetz parking lot. I have worked in the food industry for multiple years on top of now ride share so I believe in tipping and for a very reasonable and fair bill for the services and tire replacement I believe a 35% tip will be necessary for this or any situation. Communication has helped the process as during the financial part of the process I stayed updated and kept them updated with my situation in regards to payment for their wonderful services. My whole family couldn't believe me if I told them and they still don't because there aren't a lot of good companies anymore but this one showed them a local company is about standards, being fair, being a human, and putting customers first and foremost. Thank you from the bottom of my heart....
Gino O
Made an appointment for a car alignment .. I was out in less than a hour and the waiting area is super comfy .. Everyone was nice and helpful I will go here again
Don't recommend at all can't even park somewhere to car pool to work. Our car got towed unlawfully then we get told it was gonna be 200 over the phone then turn around to get the car out and we spend all of our money about 600 dollars just to get our car out... They like taking food out of children's mouths... Money hungry
After waiting almost 4 hours in the rain for another tow company less than 15 minutes away from me. My insurance contacted Horbour towing to come all the way to wentworth, NC to get my car. They came when they said they would and were very professional!
MY daughter just left from there an hour ago and Iam deeply disappointed with Harbour they were rude and condescending we supplied the parts to fix the car they charged her $300 for labor and it's running worse than it was. I tell everyone about Harbour because they used to be so nice. I will not be using Harbour no more and I will not recommend them to anyone else.
I wanted to support a new, local business in Ridgeway, so I took my vehicle here for an oil change. I was shocked that they charged me over $100! That is crazy and ridiculously overpriced. No else charges me over $70!
Do not recommend! My daughter ran off the road in the ice and they came out to pull her out with a rollback only and 1 gentleman and charge my insurance almost 4000.00 with all kinds of clean up charges and stated they sent out a wrecker and rollback and charged for speedy dry etc stating they cleaned up battery acid, oil and gas but my family and I watched the entire time and none of that was done then they took the car and held it until they got this huge payout from my insurance and I still had to pay 275.00! When I got the car back we cranked it and drove it the end of my road then traded it in on a new vehicle because the bumper and headlight was broken! I do not like dishonesty and this is why everyone’s insurance is ridiculously high! Now my insurance is going up over something that I knew nothing about due to fictitious charges! ?
This guy just saved us now, he helped us out with our truck at the Exon gas station, we had some starter issues and he fixed the issue in 2 minutes and he did not even charge us. God bless you
Never use Harbor towing. They are a ripoff. The greedy old dude charged my insurance 2000 for towing and picking up a car that he had charged me for as well. He said it was for cleaning but there was nothing to clean. Just a single car that hit a ditch and was on the side of the road. I have pictures of the before to show there was nothing there. Just a warning so you can watch his behind the scene made up cost to the insurance companies
I have taken our vehicles from work here and also my own personal vehicle, and always great service, fast and great customer service. Very professional, I highly recommend
Harbours Garage & Towing has worked on my vehicles for years now! They are the only garage I will go to! They are trustworthy, reasonable on pricing and the atmosphere is incredibly friendly and will make you feel very welcome and comfortable. They also sell tires and wheels and they have always got a deal for you! Best prices in town!!!! This is a family owned business and that is what you will feel like going to Harbours! Their towing guys are very nice and respectful and will get your tows done fast! I have sent many family and friends to Harbours! If you have went, give Harbours a try! Tell them I sent ya! I wish nothing but the best for this business and they will always continue to have my support and business!
Broke down in big truck.. was given the number to Harbour Towing.. Harbour Towing was on site in 30 minutes.. hooked to my truck and was on the road 20 minutes after that... Give them a call.. Tell him Mike Stull sent ya..
WOULD NOT RECOMMEND! Called for a tow of our semi truck. We agreed to a price over the phone and in person with our driver. Once they dropped off our driver and they had our truck and trailer the price drastically increased with no heads up or explanation to us just that we would either pay it or they would hold our trailer hostage on their yard. Would never do business with them again.
1st I wanna say ty to all the staff they are all simply amazing and kind and idk what I would do without them they have taken care of all my cars since my husband passed and all 3 wanted to mess up right after you guys are the best and I recommend yall to everyone
The best shop in Henry County with very friendly, knowledgeable, and helpful staff. I've taken my car here a few times in the past couple years and even the most severe issues I've had fixed by the next day. Not only is their repair team very efficient, nothing I've had done here has been bank-breaking like it would be at other shops. Honest and hard-working people. A good business is good for business.
Since moving to Martinsville and finding Harbor in the old location I've never taken any car to any other place. From oil changes to intake manifolds they constantly deliver quality work at very fair prices.
When I am hundreds of miles from home and need my semi towed I expect to be bent over by the tow company. These guys were quick, fair and professional. Highly recommend
This is a Frank With Mobile Truck
You guys have to pay bill full in 10 minutes.
If Bill will not pay
We have to tow your truck to our security parking lot in Park City IL and owner of Vehicles will be pay for towing services and Parking storage and repair services.
This is what you will receive on your invoice with up charged amount. This people are charging twice more than other mobile services in the area. DO NO USE THEIR SERVICE.
Awesome company!
Had an unfortunate mishap with one of our vehicles. We contacted our insurance for roadside assistance to get a tow truck. Only 35 minutes later we see the tow truck pull in.
They sent out Harbour and they took amazing care of our truck. Got it to our house carefully and placed it where we wanted it.
Shoutout to JT for coming out at 8pm and in the cold, he’s an awesome employee, very kind and careful!
Was having issues with my Xterra starting, was referred here by someone else when my garage couldn't see me for several days. 2 hours after I dropped it off, they called me to tell me it was fixed and come and get it. And I was pleasantly surprised by the cost, I thought it was going to be a lot higher than what it was. I will be changing garages now! Thank you Greg!
We got stranded heading back to SC from MA with a U-Haul trailer in tow. Our roadside service arranged for them to tow us to a different garage. When he got to us and saw the situation he called in and they squeezed us in to make the repair and get us back on the road. They were phenomenal and did not take advantage of our situation. Great work and reasonable price. Very thankful for them! They were a true blessing!
One of the best to do it in Our HomeTown.. I called my buddy Greg for one of my customers, I didn't have the tools needed for the job and he came made it happen. Thanks For Being there #Teamwork when needed is always a Plus #KuntryBoyz
They are very friendly They explained what was wrong with my car and they are working on it now and it seems to be a great place to have any kind of auto mechanic work done and they sell tires to I would recommend them to anyone.
Insurance company sent them out to pull my camper and my truck out of the mud. Because when I screw something up, I like to make sure it's as messed up as possible, it took 2 trucks. The guys worked magic and towed the camper and truck uphill out of the mess I made! If I could give them 10 stars I would. I will definitely call them for any more towing needs I have. Hopefully nothing as extravagant as today, however!
They are friendly. Service is done fast. The price is good. They go the extra mile. They even polished my daughters head lights. Nice touch. I will use them for my needs in the future.
I love these guys! Went out to my 99 F150...and my tire was flat....called USAA...tow truck showed up earlier than expected...YAY! Dude was so nice and honest....said my all terrains tires were cracked and showing signs of dry rot....he then promptly towed me to wally world to get 4 new tires....and he was so cool to tell me that the back passenger tire was the best to use for spare....AWESOME! I love Harbour....they are the BEST OF THE BEST!?????This is why I love and live in mville!!!!????peeps take care of each other....always sharing a smile!GOD BLESS US ALL?
My dad who is a senior citizen took his car here because it was making a bad noise. Without checking it they said he had bad oil and that they would change it and the noise should stop. Come to find out it wasn't bad oil. The noise continued so he took it back. Again without checking it they said it was the timing belt. This car has a timing chain not belt. A refund for the oil change that was not needed was not offered. Not to say this isn't a good place but we will more than likely not go back.
