Great place to buy used parts. The yard is well organized, vehicles lifted, so it's pretty easy to take from underneath, a lot of wheelbarrows to borrow to carry your tools. Prices are very affordable, staff polite and helpful. Also they have large parking lot for customers, I easily got in and out with semi truck with 53' trailer.
Good experience, thanks guys, willing to be back on occasion.
Their website has said "inventory list coming soon!" for YEARS now. Also not being open on Sundays is a huge disappointment as the weekend is the best time to go to a place like this because I work all week.
Told them the exact part I needed on my year vehicle. She looked it up, said they had it, just to get to the vehicle to see they DID NOT HAVE IT, already gone. Somehow I feel I was swindled out of $2 and my valuable time. They need better record keeping for their inventory. That was my first time there and won't go back.
My company placed order via phone with Henry in sales on 9/24/2024. He promised to have it delivered by 9/26/24 to no avail. Called daily was told it was on truck and i would be the next delivery. On Monday 9/30/2024 called from the service shop because part still wasn’t delivered to speak directly with Henry again and cancelled the order. Henry became argumentative and very unprofessional. I would NOT recommend this company or location to do business with. This will be reported to the BBB due to still not receiving a refund.
If you're looking for junkyard parts for your car and or trucks this is a great place to try. Bring your own tools and pull your own parts $2 to get on the yard.
Very clean yard! Cars are easy to get to& organization of cars by Row& numbers are easy to find. Yard is much smaller than Chesterfield Auto but I always seem to find what I'm looking for at Pop's First
Lady behind counter does know what be charging people. Had bezel of dash and she charged me for dashboard wont go there again. Plus selection is limited.
Always had a good selection of stuff for old vehicles I've been there numerous times never had any issues they are helpful if you need it and everything is very reasonably priced
I took two trips, 1 to see what they had, and then another to pick the part. Smooth and easy purchase. Pulling the part went super smooth as well. It has been awhile since I was here, but will come here more oftern for sure
Always a big selection on site, and very professional. Also great when having them come take a vehicle away. Everyone was wonderful to deal with! Thanks Pops!
MUST HAVE CASH JUST TO GO IN!!! Only reason they get 2 stars is because they were somewhat friendly coming in. Their sheet to locate vehicles is totally inaccurate, not to mention they didn't even have the other car that was listed. Not ever wasting my time here again.
Very clean yard with a good selection. Only thing I've noticed is that the cars in the lot stay the same for so long that so many of them all are already picked pretty clean. However, what is left is super clean - not the yards fault that people wanna come pick their parts here! Overall they have really great prices on OEM parts and they offer warranties for basically everything if you want that. Definitely recommend this place for spare chrysler parts which is mainly what I go here for
Give property. Called ahead, they were clear they had what I was looking for but unsure if what I wanted was out there or not. I did find what I needed, and super awesome pricing. I'll be back for other needs in the future!
Better off going across the road to Bruce's auto parts and have them pull the part for ya. Pops is the typical pull your own part junk yard.... If your lucky enough to find a vehicle that you need, chances are the part is gone or destroyed!
I usually work on my own vehicle and every time I needed a part pops Pick and Pay always has it. The staff are very courteous and friendly also and they help out
No prices and won’t tell you a price until you pay to enter the lot go find the part pull it then they will tell you the price this is the only one I have ever seen like this and I have been to pick and pulls from northern va to nc so I ended up finding and pulling the tail light I needed and ended up not being able to get it cause I didn’t have enough cash for it and had to pay $2 for this inconvenience
Very clean and well organized! They know exactly where vehicles are placed, so you don't have to walk around searching for what you need. Very well priced. My husband loves this place.
Alot of cars and trucks to pull parts from, new stuff added all the time. The yard is clean and organized, definitely the best place in Richmond to get used car parts. Staff seems friendly enough, inventory updated regularly.
Prices are decent. Didnt like that I was charged for a completely destroyed rotor, because I wasnt able to separate it from a hub and knuckle assy on the yard. Other than that good selection, friendly staff!
The staff are great. They will check their system to make sure that they have the vehicle you are looking for or something compatible. Tons of good vehicles to pull parts from and the inventory is always changing.
I called to check and see if they have a certain set of tires before I drive all the way out there on a spare tire just for them to not have what I need, and the person was honestly the most unhelpful person. She said I HAD to be there in person and "look for them yourself." Last time I checked, digging up the parts is the junk yards job. Person didn't seem to have a clue what she was talking about... went with a tire repair place instead, they were excellent, gave a precise pricing and not just a huge ball park figure (she said it was $10-$50 aka could cost between $40 and $200 for a set... not helpful) and the tire repair shop actually knew their stuff...
Drove all the way out here because this site told me it was open on Sundays 10-4. Don't bother, its a lie. I don't know why they dont fix that but thanks for the waste of gas. Guess I'll have to come back another day. Other than that disappointment its a nice yard full of treasures. Helped me quite a few times.
Very helpful staff. Convenient location on 360. Well organized. Cars lifted on wheel rims and grouped by manufacturer. Very reasonable pricing. Pop's has helped keep my wife's Concorde in usable condition, when parts were no longer available from dealer and not produced by aftermarket. I highly recommend this auto parts yard.
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