The Plains Tire & Auto in
The Plains (VA)

Outstanding service all around. Brandon and his crew are truly looking out for you and your cars best interest. Weither you're there for work or just to ask questions you're in the right place.

Brandon and the TPSC team are always looking out for us. We’re so thankful for you guys!

Both Ethan and Brandon are always super nice and accommodating. I've always received great service from them and the techs whenever I visit. Do not hesitate to take your vehicle here for any service.

My tire blew out on 66 and I was so lucky to have been just 2 miles from The Plains Tire and Auto. The staff was very kind and helpful and got us back on the road quickly. The prices were more than reasonable and the service was great.

Just had an oil change done but they were friendly and fast. Nice clean waiting area. Ill definitely use them in the future

I am from out of town but got a flat tire right near their shop. I walked in and they were able to assist me right away. They were so very nice and accomodating to me even though I was so stressed out and upset over my flat tire. They were able to order me a new tire, put it on, and send me on my way. Very GRATEFUL for them. Highly recommend!

Everyone here is incredibly nice and helpful. They offered to look at an issue even while fully booked. We're not from the area and didn't have many options. This is a great place with lots of people who'll work with you

These guys were lifesavers! I was on I-66 when my wiper flew right off in the pouring rain. There were no parts store or gas stations in the area - just this shop. They got me back on the road in 15 mins at a great price. THANK YOU!

I can't say enough good things about Plains Tire & Auto. Great service, incredibly kind, and very knowledgeable. They are my go to for any car issues. If they don't do something at their shop, they know someone who does nearby. Do yourself a favor and check here first.

I went to them about a month ago to have an oil change and sensor replaced in my engine. The service was excellent and everyone that I spoke with was incredibly nice so they are my go to place and would highly recommend this shop since the price was good and was kept informed about the work that needed to be done.

I love this place. They'll give you a loaner car if you need one for the day and always have your car ready when promised. They are also very reasonably priced and I never feel like I am being taken advanced of. I won't bring my car anywhere else.

My wonderful Lincoln MKX started having a lot of small problems here and there, nothing major until the day the transmission was inoperable. I had it towed in to The Plains Service center for repair. Brandon and his technicians put a high tech code reader on it and cleared the codes. It was instantly cured! I've been driving it for a month since then and cannot find one thing wrong with it. I am truly amazed and forever grateful to The Plains Service center for their knowledge and expertise in fixing my car! 😊🩷

Seriously the best shop ever! They made me feel heard and were so kind. They offered to drive me home if I didn’t have a ride. They just go above and beyond to their costumers!! I will only come to this garage from now on

I have used The Plains Tire and Auto for a decade and have been extremely pleased with the personalized service they have provided. They have worked tirelessly with me to resolve some unique issues involving one of my trucks. I strongly recommend them for all of your auto needs!

The place is great! Randomly found them on google looking for a place to fix up my car. I am very happy with my experience and now have recommended others to use them

They really are great. I had a wonderful experience with them, which is a funny thing to say about a tire shop. My husband and I took both our BMW as well as our Ford within a 2 week period and they are efficient, kind and thorough. They just earned some lifelong customers 😀😀

Great customer service. They were willing to work with me on price due to the fact that I was unemployed at the time. They've always been nice and helpful every time I go there.

My car died on the interstate a few miles away, and my car was towed here at 4PM on a Friday. They we so fantastic and helpful. They got me right in and got me the information I needed to make decisions quickly. They bent over backwards to ensure I was taken care of. Such great friendly people, and as terrible as it is having car trouble, I am thankful that Brandon and the Plains Auto team were the ones who were able to assist me.

We are in between living in Alexandria and Boyce and got stranded on 66 near Marshall. Friends who live in Marshall recommended Plains Tire & Auto and said to ask for Brandon or Bill, "good honest guys". Great customer service! Let us know what was going on and got the job done in quicker time and for less money than they quoted!

Honest and Affordable. I was traveling alone with two teenage girls when our tire pressure started to go down quickly on the highway. Next exit was The Plains, While waiting for AAA I googled tire shops, to find The Plains Auto 177 feet away. They could have easily told me I needed to purchase 4 new tires (having a 4 wheel drive). Instead they patched it for $32 and did it within 30 minutes. I am used to garages trying to take advantage of women. The Plains is a very affluent community. That alone led me to anticipating hundreds of dollars. Thanks to these wonderful gentlemen it was $32 and 30 minutes. I highly recommend them!

I had a flat tire on the major highway near this location. I was panicked and made it to the service center right as they were closing. The gentlemen that helped me out were phenomenal!! They helped me and placed a next day tire order for me (it was promptly ready at 9 am the next day). They even drove me to the local deli so I could wait for my ride to pick me up who was 40 minutes away. When they called me the next day they made sure one of the first things they asked was did I make it home safely. I cannot thank all the workers for their kindness and promptness in fixing my vehicle and worrying about my personal well-being as well. I HIGHLY recommend this service center for all of your needs. They go above and beyond!

Friendly, reliable, and thorough: HIGHLY recommended! I am not sure how or where to begin, but my wife and I had just completed a 7.1 mile hike in Sky Meadows Park. We returned to the car, and one of my tires was completely flat. AAA roadside assistance was requested/initiated because we were more than sixty (60) miles from our house in Northern Virginia, physically exhausted, with a dilapidated car, and in the middle of a park with few amenities. While waiting for the AAA dispatcher, some fellow park goers offered to help, including a gentleman named Mike (who we later found out was The Plains Tire and Auto owner). We politely declined because this was during the heart of COVID (September 2020) when a vaccine hadn’t even been created. Mike returned from his exercise about forty-five (45) minutes later, and we were still stranded and without an update from AAA. Mike rolled up his sleeves, discovered the root cause (a nail), replaced my flat tire with a spare, and aided us to The Plains Tire and Auto. His dedication, professionalism, and leadership didn’t end there though. When we arrived at service center, we were greeted by Brandon, the Service Director. Brandon had already been backbriefed, and had the team start immediately on repairing the tire. Even after the fix, the team ran extensive tests to ensure our safety on the road. To say they went “above and beyond” is an understatement. I am forever indebted to Mike, Brandon, and the rest of the team at The Plains Tire and Auto!

Great customer service! The people who work at The Plains Tire & Auto are very friendly & professional! The work is done in timely manner & the rates are lower than a lot of other places I’ve gone to before. I definitely recommend The Plains Tire & Auto to anyone who wants an honest, friendly & reasonable auto place.

These days it's hard to find a place that doesn't rip you off. The Plains Service Center has been my go-to for mine and my significant other's vehicles for the past year and a half, and we plan to be life-long customers. They are wonderful, honest people who work hard and never make me feel like I was cheated.

So, I’m from NY, we have a bubble and a spare in the car. We got a flat on our way down to SC and these guys helped us out! We got the flat during lunch time so we had to wait a little bit but when everyone came back the tire was switched within five minutes and they were ABSOLUTELY amazing. Recommend these guys for your auto repairs!!! 10 out of 5 stars!!!

Have been using The Plains Service Center for many years now. It was up until the current management a decent , honest place to have have your car serviced. Since Mike Ball and others have taken over the operations , it has upped its game. It is now easily one of the most expert and eager to please service centers in the area. Everyone from the mechanics on the line to management is courteous and seem sincerely interested in you and your issues. Tire rotations are free when you purchase an oil change... thats right,, free... no charge,,, who else does that for their customers?! They stock most routine parts for the major manufactures which means not having to wait an afternoon or morning before picking your car up. for what was a one or two hour job... Try them.. you wont be disappointed.

I'm a single female, and find it hard to feel comfortable with most repair shops. But I've been using The Plains Service Center for a couple of years now with complete confidence. They have done superior work, and fit me in when their schedule was tight for emergencies. Customer service is outstanding, and they NEVER try to sell me something I don't need. Prices have always been reasonable. I'm possibly a bit biased because I work nearby and can leave the car there during the day, but I'd still drive a distance to use them just because of the customer service.