Potomac Metals Inc. JunkYard in Springfield (VA)

Great customer service! I was recycling 70 lbs of copper gutters from my home remodel. I called and the employee was very helpful and explained how the recylcing process worked and what the rate was (best $$$ I found in the the area). I showed up, weighed my vehicle, they unloaded metal and I quickly received my cash and was on my way! Great experience! I will be back!

First of all, this staff is the most efficient and hard working group of people I’ve probabky ever seen. They get everybody in and out as quick as possible, and they weigh, take info, and give you your pay out faster than any other metal recycling shop. They exact all sortable of metal and even paid me $15 for 4 brake rotors. They keep your information secure in their system, and for the security of other take down your drivers license info, as well as the make, color, and license plate # of your car. The experience was amazing and the pay out for my scrap metal and batteries was even better. I HIGHLY recommend this place. Huge thank you to the friendly staff as well!

Their price for scrap steel tends to be a little lower than other places around the area. The prices for the other metals and wires are about the same as the competition. I like how quickly they dispatch customers because they are very organized. Typically there is no line and if there is, at most is a 15-20 minute wait. I been to another place with a much larger space and more equipment and they have taken 1 hour or more to dispatch me. I highly recommend this place.

They make it very easy to recycle metals. You pull your vehicle in, they wheel out a bin, you dump your metal into the bin. They weigh the bin, and you get cash. I don't care a whole lot about the cash, I just like to see materials being recycled. We need to leave materials for future generations and this is how we can do it. Finding the place was a little dicey, otherwise, a great experience! The employees were all wearing masks too, very important these days.

I am a big fan of Potomac Metals. As a casual customer, I'll never get rich selling scrap metals, but it's nice to get some pocket change in return for a recyclable. They were buying copper for $2.80 a pound, aluminum for $0.45 a pound, and steel for $0.05 a pound.

It was my first time going and it was a good experience. The person i talk to over the phone was able to give me a good rate for my audio and visual cable and i got paid well for what i had. They have the best rates in the area.

I was immediately greeted by Mario J. He was incredibly helpful, polite, and made sure I drove to the correct spot to unload. Mario unload a large metal filing cabinet out of my car for me. This is a great facility and even better staff!

Awful & hostile customer service, NOT RECOMMENDED!! When I arrived to your company with some computers and a safe, all three employees were watching videos on their phones with music playing so loud that it was hard to communicate. The young one (Latino male) was nice and asked me to pull over close to the entrance. Then I put all the computers in a cart by myself (around 32). This wasn’t a problem. The main problem came when I explained that I had a metal safe in the van. The one wearing an orange vest (Latino male as well) reluctantly came with me to the van. I got inside to pull the safe back away from the door and asked him to please open the door so he could look at the safe. He looked at me and did nothing. I asked him twice, and then he opened it with anger. He inspected the safe was said that it was good for them to take it. I asked him for help getting it off the van because I have a shoulder injury and he replied to me in Spanish in the most angry, arrogant, and disrespectful way, “do it yourself!”. I pleaded with him that I have a shoulder injury and he said in the most arrogant and disrespectful way, “I don’t care, that’s not my problem”. On my way to pick up the ticket & the money, I turned around he was speaking to the younger guy while gesturing towards me. This was my first experience with your company and it was incredibly disappointing. It is not clear to me whether there’s a company policy that prevents them from helping customers from unloading the metal or not. His customer service was not to explain this, it was to be very rude and hostile. Cpt. Alvaro Porras Salvation Army

My first time going to this scrap yard cleaning out a storage unit locally. Was greeting by Mario he and everyone else was awesome. Mario was knowledgeable and patient. Special shout out to Mario thank you again!

I am looking for aluminium 6063 and HMS scrap. kindly let me know how to buy from your company

They pay you for your discarded metal by weight. They efficiently weigh your stuff on a huge scale and pay in cash on the spot. Take Virginia ID. No need to pick the plastic parts out. And they are even nice.

This place is great. I had some old copper pipe, some aluminum wire and two old patio chairs. You drive right in, the person there (in my case Jose), asks if you have been there before and explains the process. He helps you unload and starts putting the various types of metal on scales. Based on the weight he tallys it up and hands you the cash. I tought I was going to walk out with enough for lunch and I ended up with much more than I expected. This place makes it easy for alll types of clients (pros and the harry homeowner alike). I was very impressed. Thanks

What to do when you see most of this place employees are getting drunk l during work hours, and being rude and disrespectful towards you?? Who is the supervisor? No supervisor!! Shame on the owner for hiring this type of people.

Who would think recycling scrap metal could such a pleasant experience. The staff was helpful and friendly and the process though a bit involved was relatively easy and efficient. Although I spent more time than it probably was worth for the small amount of money I got I would certainly do it again. Next time I'll try to bring more copper.

If your not Spanish watch out the amigos trying to get over on you with the tare weight on their carts. MAKE SURE YOU DO NOT USE THEIR. CARTS TO WEIGH OUT YOUR HARD EARNED MONEY!! Just an fyi my Americans

This place is super efficient in getting you in and out. It my brother’s go to place for selling all scrap metal. They are open on Saturday’s until 1pm which is really convenient.

My first time there, it was very prompt service. Just get your metal weighed in. Next they give you a ticket and you scan it and voila $$$$$. No id, but I think they take your tags.

Stay away from this place if you plan on taking a TV or a computer monitor....I was informed by a very large man that I was being a JERK for basically saying I wasn't going to pay them to take my TV and Monitor (around $20 dollars each) Just take it to Best Buy...they take TV's and monitors..FOR FREE..DONT PAY these guys who are rude about things...Just Sayin...and PS BIG BOY...message heard LOUD AND CLEAR...Will steer people away from you business until you FIRED!

Ripped off! We had 40 pounds of aluminum, 20 pounds of copper, 19 compressors, 30 stainless steel fridges, 10 stainless dishwasher, 8 stainless steel microwaves and a bunch of other metals. They only weighed the truck and we walked out with $300.

Your Team and the company are Outstanding! Always courteous and very friendly. Great place to do business with!! Thank you! Rodney

Talk about a great bunch of guys! Marvin and Mike couldn't have been nicer and more helpful. They pay market rate for metals.

Quick service and helpful employees! Nice to get paid for our old metal patio furniture instead of paying the trash company extra to take them away!

This was my first time at a scrap metal facility. Was a good overall experience. The customer service was excellent.

Potomac Metals made the process goes very quickly and efficiently. I also appreciate that they were wearing masks. Thank you Folks!

Great metal rates even though they round off the change... Its a great place, only thing is they are so busy they need more space and have a second drive thru.

Fast and organized, great for a quick drop off. Go somewhere else if you're looking for good rates.

All staff members make things go smooth that is why I say their service is great for the past eight years if not more. Adama Diallo