What clients say about Rose Hill Auto Parts in Rose Hill (VA)
Connor the operator is as nice a guy as you can meet his work is great I recommend it to everyone Darell is still working and knows his business they have two other workers seems like fine people so I give top rating to Rose hill auto parts and garage
I got my car fixed and pay them for my lights not to work after getting an inspection sticker? Look into the fuze box and most of my fuzes are missing. No dash/motor fan/lights AFTER RECEIVING A INSPECTION STICKER. Drive it and not even 4 hours and it won't start because of a loose wire to the terminal... Watch these fellas, ask for your parts back too because they'll buy things that don't need replaced and say it was almost falling off. And buying parts separate doesnt stop them from buying other parts. Tell me I shouldn't do business if I didn't want want it? Dawg if y'all fixed the breaks and it was starting fine and then it doesn't work when I get it back. That means y'all messed up my car.
JR and Connor are probably 2 of the nicest guys I've met in the auto repair business, ever. Customer service is not always on the forefront in rural SW Virginia but these two guys (and the rest of the staff) are: friendly, fairly priced, capable. The parts side of the business has good inventory so they probably have what you need. The service side is a well-maintained work area (a telltale of the quality they provide). I highly recommend this business for your local automotive needs. If you want you "Ferrari" serviced, they'll probably send you to Knoxville or Tri-Cities but for the other 95% of the car population, they're your go-to destination in this area.
Moved here two weeks ago J.R is very rude and unprofessional called yesterday for oil change went this morning, first thing out of his mouth was I don't do credit ? cash only, would of been nice to know when i called ok I get it, next how many quarts do you need REALLY your business you should know, nice manners J.R class act.
Pulled in from out of state for a tire repair, the tire was not able to be repaired. They did not have a new or used tire available in the area, the very attentive technician noted that I had a spare underneath my van. I have owned the van several years I'd never noticed it. They took the spare out, the wheel was Rusty from having been under the truck for so many years, traded the tire out onto the good rim. Within 30 minutes, I was on the road again. Pricing was a little steep, $25. Job well done, if it had been twice that I would have been happy. Something about that southern hospitality
When I moved to Ewing, VA 10 years ago, I needed an auto mechanic and I was referred to JR's. I was impressed with JR'S willingness to help me with my auto repair needs. I've had all types of auto repair needs and each time, JR and his mechanics have gone above and beyond to meet my needs. His repair prices are fair and reasonable. I feel Rose Hill Automotive is top notch.
