Gum Spring Automotive in
Gum Springs (VA)

Took my car in after finding i had no oil, oil light flashing after not long having it serviced at Jiffy Lube. They were quick to locate the problem, delt with the Jiffy lube rep and fixed the issue promptly. The whole team was super nice, especially Mathew. I'm sure I called way to much, their customer service is top notch as well. No more Jiffy lube for me. I'll take it to Gum springs from now on!!!!

These guys are great. I have been taking my vehicles there for a couple years. Their service is by far the best in the area and I always know that they continually care about my vehicles and my safety. I won’t go anywhere else when it comes to automotive care.

Simply the best! Staff professional, friendly, efficient and trustworthy. Work is excellent and pricing is competitive. Highly recommend. Thank you Gum Spring Automotive.

Absolutely want to thank them for all the great work they have done .. and would highly recommend them to anyone looking for an honest mechanic to work on their vehicle their definitely the ones you would want to deal with!!!!

Always receive the best service from the Gum Spring Automotive crew. This time it was a few small repairs, brakes, and calipers on the van. Appreciate the quick turn around. Can tell the difference in the drive already. Thanks

I'd give them 6 stars if I could!! Truly an awesome group of people here, the turnaround time was awesome, and you can tell they really care for their customers. Will definitely be back again if I ever have any car issues

I came in for battery issues and they were able to get to me right away. They identified what was wrong and ordered my battery and replaced within a few hours right before they closed! They were very helpful and nice and worked with me so I could get back on the road back home that day as planned!

My experience was awesome. They immediately jumping on my truck because I was going to wait. Professional and very affordable. Thanks again for your services. Plus I got to sit and look at a super sexy and beautiful lady that works there. To me that is the biggest bonus.

Don't take your car here unless you want to be cheated out of your hard earned money. The battery light came on my gf car sat in Richmond. Didn't last long without cutting off. She had it towed to gum spring automotive. They claimed to have checked the charging system. Charged her $169 & it Didn't last 24 hours & it cut off again today. Claimed they found issues elsewhere but wanted to charge over 1k for spark plugs & something else. Nothing to do with the battery or alternator . Claimed they were both fine. Take your money & business elsewhere. These guys are a joke.

I believe this shop employees honest, competent mechanics and I trust them. Sara always goes above and beyond to accommodate my busy schedule. They are simply AWESOME.

I have been going to this shop for over 3 years. I have always had an idea of what was wrong before dropping it off. When the call came in for the repairs, it was spot on. They don’t claim your vehicle needs more work than it needs. They get you in and out in a timely manner. Very trustworthy.

I could not bring my car in due to disability. My family took care of getting the car back and forth. The necessary work was done quickly! Staff was quick to find and repair problems and inspection. Thank you so much! I would recommend this business to others!

Great experience with this shop on work performed on my truck. My friend had started using them this year and had nothing but good things to say so I decided to give them a try. Awesome communication from start to finish and fair prices. Gum Spring Automotive has earned my business!

I love bringing my car to this shop. Very quick turnaround, affordable prices and labor, friendly staff, very professional. Don’t intend on bringing my car/s anywhere else. Highly recommend.

This is my Go-to garage. They are very efficient, straight forward and good prices. I don’t feel like I’m getting ripped off (like other garages). They are really kind and take good care of me and my vehicles

With three visits over the past two months for two cars, this place has become our go-to for anything needed. They are punctual, they do quality work, and their prices are fair. The fact that they are local to my home is just an added bonus.

We’ve been going to the Gum Spring Automotive shop for over 2 1/2 years. All the work has been completed on time at a reasonable price and we’re completely satisfied with their work. Also, the prices are reasonable. Once I had an emergency at closing time they stayed and helped me. It was not an issue. I will return to their shop for future work.

I was very impressed with the very professional service I received today. I went in this morning about having a low pressure issue in one of my tires. Linda said they could check it out later in the day. They scheduled a 2 PM appointment to repair my tire. Before that, Linda had Chris, one of the technicians, make sure I had enough air in the tire to get home and back. When I went back the tire was repaired in a very timely manner and the price was most fair and reasonable. Thank you so very much for solving my issue so quickly. And, an extra bonus was petting Peanut, Linda and Brian’s 11 year old dog. So sweet and precious.

Always friendly, professional, and fast. I've never had anything suspiciously go wrong with my car after they work on it, which I can't say about every shop. Everything runs well every time. I don't trust many mechanics, but I trust this shop.

My Honda continued to drain the battery, after three new batteries and another repair needed, I took my car to Gum Springs Auto. A month later, I was told the car handle would be the reason for the battery drain. I paid for those repairs and for their inability to figure out what the issue was prior. I return home and two days later, battery is dead. I call, i'm told to bring back. No thank you, I'm not paying for someone to do work they have no idea what they are doing and then being charge $400 for their being inept OR at least being honest and allowing me to take my car elsewhere that know. The leads were not even replaced which if you google the year/make/model, there is ample enough information to have a starting point. If you need an oil change, maybe breaks go ahead and go there, but if you have other issues, I recommend taking your vehicle somewhere else. This is not the first time they had no idea. They shouldn't charge if they are clueless UPDATE: Now the door handles do not work and cannot get in car. My daughter went to take her car there over a month ago, at least they told her they couldn't' help her issue! It would have been great if they just walked away and said to go to another shop that knows what they are doing.

I was recommended by a friend to go here for work on my truck. I dropped it off on a Sunday after hours and they were done with it by Monday afternoon. It was very fast service by knowledgeable staff. I couldn’t be happier with the outcome and the work that was completed. Definitely will return for future work.

Fantastic service! Staff is very professional and knowledgeable. Repairs completed in a reasonable amount of time. Cost of repairs are very reasonable too. It's great to have an automotive repair shop close by that you can trust!

This Gum Spring Automotive gang consistantly delivers the best service I've ever received! They're always pleasant, they know their stuff, turn-around time is fast, pricing is competitive, and they're honest as the day is long. Their service is, in a word, excellent!

Fantastic group of mechanics! My husband and I moved here around the same time that Gum Spring Automotive had their grand opening which was great because we needed a mechanic nearby. The guys here are always friendly and service is quick and reliable. We happened to stop in for a service on their 3 year anniversary and it reminded me I wanted to write this review so others will check them out. Love having this mechanic so close to home.

This shop is awesome!! Wish we lived closer so we could use them regularly. My family and I were traveling and we needed some assistance. They didn’t hesitate to help and check some things over to get us back on the road. Not to mention it was close to the shop closing and they were obviously very busy. Thank you Gum Springs Automotive! You made the second half of our trip much more enjoyable!

Great service on my car. Got to it very quickly, sent me active updates and quotes for the whole process, and got everything I needed done for a pretty reasonable price. Highly recommend if you need any automotive service in the area.

Such great people who not only saved my skin on a day their shop was closed, they also helped a second customer who limped in with a flat tire at the same time as me. Its labor day, the shop should be closed, but I busted my tire wall when a truck pushed me off the side of a narrow road. The women running the gas station across the street recommended me here. Not only were the couple that owns the shop lovely, but they diagnosed my flat, replaced the tire so I could get home- at a very reasonable cost and when they weren't even supposed to be open! They were lovely and helpful and I highly recommend them.