I get it’s a dump but workers there are so incredibly mean and unhelpful.. there are no signs anywhere but will yell at ya if you are in the wrong spot
The people here are very helpful and friendly. Its a bit unclear where to go if you've never been there. There is a line for residents too the right and a line for businesses too the left.
One of the worst transfer stations. I feel sorry for residents who aren't familiar with the navigation to get to the proper dump locations in this facility. And the employees at the dumpster and booths are NOT hospitable or even helpful with communicating procedures. The guys around the dumpsters to busy playing on their phones rather than coordinating traffic. Knowing this place get state funding and operating like another slummy bureaucracy.
E-waste & Hazardous HH waste have limited hours! 12 noon to 5pm and CLOSED on Wednesdays! And opens at NOON..Why is this so hard to find out? How many wasted trips? Signage please!
Worst place to take your trash, they will tell you one thing at the gate and then an employee will come up to you and accuse of lying while your unloading at the dumpster you were told to go to. Even if it was an honest mistake they'll treat you like a criminal.
Good to know you can dump leaves here, especially for contractors. Its weighted so you pay for the weight of your load, you have to get on the scale first.
Great place! There’s a lot going on, so it can feel a bit overwhelming your first time, but the staff is very helpful and will guide you in the right direction. We dropped off ceiling fans, some metal bars, and windows for $20. They also offer free mulch, which is nice.
My first experience. I had to get rid of a car bumper that my trash service would not take. Seemed like a long line to get in, but moves quick. Stay far right for residential line. The attendant asks what you have to dump and then charges $10. Drive around and another attendant told me which bay to pull into to dump it. Easy.
Usually things go smoothly when we want to dispose of trash. Today the workers were “having a meeting” and we waited almost an hour in a long line in the hot sun before the “meeting” concluded and we could empty the car.
Not sure why I can’t just drop off my trash. Been coming here for 20 years but it’s now apparently an employment camp or something. Just layers and layers of dudes asking stupid questions like “what do you have today”…um trash. It’s always trash. It’s a landfill. And then you pull up 30ft and some other dude will ask the same stupid question. Meanwhile driving areas are covered with junk and nails for your tires and none of these people will bend over and pick it up. Just want to drive up…and throw my TRASH in a DUMPSTER. Right now I see three dudes walking around harassing people who just want to pull up and throw away their trash and the go home
My family often comes here to drop off trash during spring cleaning season. A small tip: pack your trash into large bags, because they charge based on the number of bags. Last time, I used small bins, and after about 8 bins, it cost me $23 — not very economical. They also offer free mulch here, which is a nice bonus!
Location: I-66 Transfer Station, 4618 West Ox Rd, Fairfax, VA 22030
The facilities are fine, and in comparison to the only one I'm familiar with, the Ft. Totten dump, it actually can handle more vehicles. My issue is with having to pay to dump things there. I went under the assumption (my own fault for assuming, but still) that it would be free, like in DC. I paid 14 dollars to throw out two couch cushions, a bag of trash and recycling, and two 3'x4'x2' cardboard boxes. Compared with DC, where I took a warehouse full of all sorts of trash, heavy, metal, electronic, etc., that seems insane. Especially when we as Fairfax Co pay a reasonable (happily) amount of tax with an economically stable and wealthy local government.
Went here for weight tickets for a military move. Free and super easy. The person in the booth was very friendly and instructed me to go directly to the “exit” scale rather than wait in line at the “entry” scale.
Very easy and convenient, residents are charged $10. If you are not in a large truck (u-haul), residents can go through the residents only booth/line which is much shorter and to the right.
I was so scared to come here after reading some reviews. But I came in with a bunch of electronics, and the staff was perfectly pleasant and helpful. There is not a ton of signage, but I would say this place is very well organized. Went mid-week afternoon and no line to get in. Went Friday morning first thing and there was a long line!
A bit overwhelming the first trip. But once you understand the layout and how to organize your trash / recycle items, it’s very easy and efficient to get in and out. Staff very helpful to get you pointed in right direction.
I am writing to express my disappointment with the customer service I received at the I66 transfer facility on Tuesday, February 27, 2024. I was under the impression that the facility would be open until 5 pm, as stated on your website. However, upon my arrival at 4:56 pm, I found the gates already closed.
As I approached the gate with the intention of leaving the facility, I was obstructed by one of your employees. Another employee approached my vehicle from behind and inquired about my actions. I expressed my surprise at the early closure, to which the employee responded by questioning my demeanor. Despite my immediate apology, the employee did not acknowledge it and instead made disparaging remarks before dismissing me.
This interaction left me feeling disappointed and dissatisfied. It seems that any attempt to address this issue will be futile, but I hope to be proven wrong.
I had intended to return the following day, but I was prevented from doing so by the actions of your employees. I also felt threatened by the approach of the second employee.
Furthermore, I recommend updating your website to reflect the actual closing time, allowing for a better understanding of your operating hours and preventing similar experiences for others.
My experience at your facility today was unsatisfactory, and I believe that better customer service training for your employees would have avoided this situation.
While some workers are nice, the vast majority are arrogant and rude. Long lines at the scale and at the dump containers. I waited in the line to get to the scale more than 30 minutes multiple times. One of these times I told one of the workers one cashier is not enough during busy times, and maybe they should charge people without having to go to the scale when it's this busy and his reply was 'if you don't like it go somewhere else'. This place is the only county facility that actually makes PROFIT which we contractors, pay most of it. They treat it like a business instead of a service for the county residents, but if this is the case, they all should be fired, especially the manager, because no customer would tolerate this kind of service and rudeness from a private business, and there's no way the mgmt. doesn't know how this facility is being run.
We go there to drop off compost if we miss the farmers market drop off time near us. Easy process at least for compost drop off! The staff we have interacted with a few times have always been friendly. My toddler loves seeing all the trucks coming and going, which is an added bonus! I only wish the hours were a little later into the evening on weekdays.
People working there are militant. They intentionally create problems so people are confused and frustrated. They make us wait when many stations are open - the guy controlling the trash section just sits there reading his phone. It’s like he is hoping someone will honk their horn so he can play his power trip on them. I think Fairfax is hiring people who obviously hate others.
That said, the work conditions there are horrible. It stinks, the facilities need updating, and none of that has happened in years. I used to go to the dump almost weekly and I looked forward to talking to the guys there. Not now. I avoid it at any cost. They now charge much more too - I guess the BOS and Jerry Connelly need more money for their air conditioning. There is no one in charge there, and the militant workers are awful. Welcome to Fairfax County 2023
Great place for hazardous household waste such as propane tanks, light bulbs, and batteries. It’s sort of like a drive-thru with staff present to hand your items to and make sure they end up properly disposed of. I recommend going on a Sunday because there wasn’t much commercial or municipal activity. Really cool to see where all our trash (temporarily) ends up.
Came here for the first time yesterday with a LOT of trash from a kitchen demolition. I was a bit concerned as I had no idea what to do and saw some negative reviews. I have to say, the three people I interacted with in order to use the weight station and dump my trash were all nice, helpful and patient. Kudos to them!
Ordered a bunch of storage stuff and had a ton of boxes to get rid of. The apartment cardboard bin smelled so horrible mixed with humidity, i decided to try the dump. Quite an adventure! Made sure to map everything out before i went based on other reviews... glad i did, but it’s set up so well. The cardboard and recycling bins were all lined up and clustered together neatly. Regular trash you have to pay to dispose of, then get a number from the guy at the gate to a numbered dump spot. All very exciting to experience for the first time. And it didn’t smell! It’s actually fun to dispose of stuff when you have space and easy access to disposal bins! Very organized... fun experience!
It’s a waste transfer station and it gets the job done. The navigation system is very confusing - there are a ton of lines when you enter the facility, so just stay calm, drive slow, and read the signs. During weekends and times around holidays it gets a bit backed up while people are doing spring cleaning. Generally pretty well run and with friendly staff, though.
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