I’m 100% sure any rating on here that’s not five stars was given before Joanna and her team took over. Joanna is amazing! Her staff is amazing! This has now become my favorite Advance Auto. Truly awesome team of experts here at this location.
Amazing customer service, I went there for just some screws for my license plate and sinve it was my first car, I was unsure which is the right choice . One of the employees Joanna told me I can check it out, she came out of the store walked to my car and checked if the screws fit .. JUST FOR A SCREW. Amazing customer service 10/10
It was very busy and HOT as ever outside, but this crew did a great job. A couple of the customers were kind of rude and impatient but they handled it with class and professionalism. Brian helped me out with my battery purchase and he installed it as well. He was a new to the store but helped me out tremendously. Thank you!
I would like to give an excellent customer service review for JoAnn who assisted me today....she was knowledgeable and very professional....during these times find good service.....thank you so much JoAnn for excellent customer service
The what seemed to be all female crew , was amazing in assisting me. The product knowledge and quality the ladies displayed was top notch and the customer service and professionalism as well!
Can we say GirlPower, Thanks Ladies Johana, Jennifer, and Keisha.
Americo had alot going on in the store but handled 3 different things at once. Then came out and helped me with my situation. Good guy easy to work with and knows what he is doing. Thanks for the help..
I went to this advanced autoparts today and was helped a great deal by Rodger. I needed new wipers and windshield washer fluid, both of which he helped me pick out and install. Good thing, because I wouldn't have known how. So helpful, this is the place to go if you don't know how to do it yourself.
Excellent customer service!
RANDY V. tested my old battery and installed a new one out in the cold. What a nice, helpful, and friendly guy! He sets the standard for customer service.
I went to purchase headlight bulbs. The gentleman was helpful. I then went back to purchase a rear wiper blade and do a battery check. Gentleman named Americo was very nice and helpful as well. Thank you
Needed my car battery replaced & auto zone/walmart didn't have the one I needed. Not only did this advance auto parts have it, but they replaced it all in less than 10mins no problem. Super grateful, highly recommend!
I desperately needed help at 8:37 pm on a Saturday night and Randy went above and beyond. He stepped up and quickly helped me complete the purchase of the battery and install. I am extremely grateful for his positive attitude and willingness to make sure everything was right. Thank you!! Excellent service!
The most helpful auto shop I have ever visited. Everyone was so helpful. Joanna has helped me multiple times and she is terrific and extremely knowledgeable. Will always come back!
Advance Auto Parts in Bailey's Crossroads offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Bailey's Crossroads — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Bailey's Crossroads buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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