My school gets their school buses serviced here, and they are great. We work with Albert; he is very responsive. And anyone I've spoken with there is polite and professional. They seem to do great work, too.
About a month ago we were on trip from NC to northern VA when we noticed a terrible rear axle seal leak on the rear of our 36 foot Class A motorhome. It was late afternoon and we couldn’t drive it any further, so we stopped at a rv park and started making phone calls. Long story short, we connected with Albert at JD Newman truck repair and he handled getting our unit towed to their shop the next morning. They had pre-ordered the part and had us back on the road by the afternoon. They even lent me a vehicle so my wife and I could go and get lunch as we weren’t towing a car. I can’t say enough good things about how professional and gracious they were to us. I would highly recommend them to anyone needing big truck or motorhome repairs in the area. A forever grateful customer!!
Good and nice guys. Clean shop. The only thing I didn't like is how everything takes so long. The repair itself took about an hour and a half. But waiting for the service, that was really long.
the repair took one and a half hours, but I waited for about three. Yeah, I understand you guys are busy, but even waiting for a manager to tell me when and where took a long time too. Otherwise, professional work, quality approach, reasonable prices, but because of delays and lack of communication on when they'll start and finish the repair, I lost a load. That's unfortunate.
After breaking down and being towed to JD Newman from my receiver, I found the parts and service personnel (Ryan, Brian and Albert) to be very helpful, honest and quick to work me in and get my truck running again! You guys are awesome!
Great shop , they will not take short cuts , they actually work to do the job right , I highly recommend using this shop for all your semi trucks needs , owner operator
We buy parts there .. They always have or can get what we need . I drive Trucks for James R Bailey and my Son is a Mechanic for James R Bailey Hauling out of Orange Virginia..
Run a fleet with over 46 pieces of equipment and use Newman's for all service categories, parts, factory campaigns and warranty, and items other shops are not set up to preform. Haven't had a bad experience in over 2 1/2 years. Use them, you will be glad you did.
They definitely do things the right way. Cheap work isn’t good and good work isn’t cheap. Some people may say JD Newman is high but I know that things will be done right and that is what keeps me safe on the road. A+
The staff is absolutely delightful. They always offer to walk my parts out for me and manage to remember my name and why company I work for. It goes a long way.
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