Small town towing and Recovery JunkYard in Charlottesville (VA)
| Address: | 1965 Snow Point Ln, Charlottesville, VA, United States |
| Phone: | +1 434-286-3810 |
| Services: | Towing service |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 22902 |
| Open Hours: | Open 24 hours |
| Popular times: |
Wednesdays
6am
9am
12pm
3pm
6pm
9pm
12am
3am
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Credit cards
Cash only
Description
Locally owned and operated small business. We pride ourselves on taking the best possible care of you and your vehicle.
for Your Vehicle!
Working time & Location
| Friday | Open 24 hours | |
| Monday | Open 24 hours | |
| Sunday | Open 24 hours | |
| Tuesday | Open 24 hours | |
| Saturday | Open 24 hours | |
| Thursday | Open 24 hours | |
| Wednesday | Open 24 hours |
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Zip Codes
- 22901
- 22902
- 22903
- 22905
- 22906
- 22909
- 22908
- 22904
Nearest Junkyards to Small town towing and Recovery
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1815 Avon Street Ext, Charlottesville, VA, United StatesWebsite -
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What clients say about Small town towing and Recovery in Charlottesville (VA)
Our experience was extremely negative with Small Town Towing. Our son attends UVA and was in a rear end collision. Thankfully, no one was injured. Living 5 hours away, we drove up to see the car. An employee told us that our car was "totaled" and the bill is 700 dollars, but then adds that we can give them $350 plus the title and they'll call it even. We contacted our insurance company and towing was covered. We informed them that our insurance will pay the bill. We planned to retrieve our car in 2 days and took off work. The day before we contacted Small Town Towing several times. By end of the day, they had not gotten paid and would not release our car. So, we waited another day. On Friday, Small Town Towing called us stating they had spoken with our insurance company and they will not cover the tow bill. In addition, they are charging us 85 dollars/day for storage. We immediately contact our insurance agent which stated they had not heard from the towing company. But reiterated they would pay it if they receive the bill. Our agent gave us specific instructions to give the towing company to fax the bill. We then gave that info to Small Town Towing. Come Monday, we called our insurance agent who stated they still have not received the bill. We informed our insurance agent how long we been trying to get it paid to get our car. Our insurance agent had to call Small Town Towing and pay them directly. Small Town Towing then charged us $765 storage fee for 9 days but it was actually 7 days $680 (had to be cash!). We took off work again and drove 5 hours to get our car. They deliberately did not contact our insurance company and lied that they did. We feel that wanted to run up the bill in hopes to get our car and make several thousand dollars to junk it out or fix and sell. Our car was not totaled. Honestly, we should have only been charged 2 days storage. I don't know how many other people they took advantaged of. Every person I have told about what we went through stated we need to contact The Better Buisness Bureau which I plan to do.
They are such a blessing! Was part of a 5 car accident with me in the middle. As a college student, they truly worked well with me as I tried to figure out payment. Would highly recommend them in the future to anyone and everyone. Great work and great people :)
Great business owner- courteous, promp and even gave my son a lesson on how to change a tire using our vehicle’s jack when he could have used the auto jack on the tow truck! And very reasonable price-. And super friend! He’s now saved in our family contacts!