Hugh's Transport Inc in
Buchanan (VA)

Only one car hauler trailer tire and replace with our spare tire cost us $200. While other truck repair shop costed us $75-$90 Very expensive truck repair shop NOT TO ADVISE TO USE THEM ANYMORE!!!!!!!!!!!

Huge shout out and a big thank you to the folks at Hugh’s Transport and auto repair. We broke down today heading to Texas and Hugh’s answered our call! They got us towed within 20 mins of calling them and fixed quickly. The guys even stayed late to finish the job. They saved us from being stranded on the holiday weekend! Thank you so much Hugh’s!

We feel so fortunate that Hugh's is just down the road from our place. Have taken our cars to them for the last ten plus years for oil changes, inspections, and more involved repairs and they always do quality work for a reasonable price. Their customer service is excellent too.

Had some problems along the interstate and found Hugh’s Transport on line. It was close. They checked over my car and had me on the road. Honest people and very fair prices

Got all rear wheel studs broken off @ I-81S at my E450 @ 4:20pm. They towed me to the place and fixed it with no time and fair price next afternoon. Thanks 🙏 to all the crew!

They are very professional and in time they repair my trailer Tyres and mat.I am very Thankful for all of them

We were on I-81 when our fifth wheel camper had a problem with the rear tire and we had to pull off at an exit into a gas station. Luckily Hugh’s transport was only half a mile away and came quickly and removed the rear tire and then we were able to safely drive to their shop. They replaced the two rear tires and we needed a new hub assembly as well. Steve was able to do the job right away, even working through his lunch to help us get back on the road quickly. The entire staff was very helpful and even let us take our dog into the waiting room with us since it was 90 degrees outside. I can’t say enough good things about everyone at this place. We were so lucky to have had them nearby when we broke down.

If you need an inspection, headlight changed or wipers installed, this is the place, maybe even spark plugs and wires. But if you need your A/C fixed, go elsewhere. Two vehicles of mine gone in for A/C repairs and both have come out not working. The first one was a full system replacement. After two weeks I went in to check on the progress and the girl behind the counter went to get the technician. He comes out telling me that the auxiliary fan doesn't turn on when the system is running. "We hooked the computer up to it but since it's a BMW our computer won't read the codes". They didn't even check to see if it was getting power to the plug..... Duhuh. Recently I took a vehicle in to have the A/C on my pickup diagnosed and charged. Received a call the next day informing me that I need a pressure hose replaced because it's leaking. The next day I'm told I need a compressor kit. After already agreeing to an outrageous price for the hose, I declined the compressor kit installation. I asked if the hose had already been installed and was told that it's being worked on as we speak. Why wasn't I informed of the compressor needing replaced before the hose was installed? Better yet why didn't the compressor issue come up when the hose was discovered leaking? Lesson learned the hard way.

Went in to get the Virginia State Safety Inspection done. They were quick and courteous. I now plan to use them for inspections and repairs going forward.

I own a small towing company in Botetourt & I've been in the industry for 10 years. Jason is 1 of the most knowledgeable people around & Hugh's is a well respected name. They're honest folks who do great work for fair prices. If I need a tow - I'm calling Hugh's Transport Inc!

Saved my broken car (alternator) along I-81 & even fixed it same-day. Courteous and helpful crew. Clean and safe waiting room and restroom.

Checked out my truck issues without delay. Second time theyve towed my truck in due to break down. Very satisfied with the service.

Fast service but a patch didn't hold. Had to pay another $50 for it redone in Knoxville.

I can not say enough good things about this group. Our RV broke down on 81 in a rain storm and they towed us into their shop, put three guys to work right away on our problem, diagnosed a broken power line to the ignition and put a new terminal end on the main wire from the battery to the starter in 30 minutes. Had us out the door in a jiffy. Wish these guys were local to my home town. The place was super clean, you could eat off the bathroom floors. The boss, owner was under the rv checking all the work and super friendly. The insurance company covered the tow and the labor and part was $65.00. I could not believe it. Great crew good people.

They only do the repairs that are necessary and warranted. They will not "pad" the bill like some other shops will. They are knowledgeable and more than fair. I highly recommend Hugh's Transport Inc for repairs and maintenance on your vehicles.

Thanks to their personality friendliness and professionality I got my tire changed after having a blowout on my RV on interstate 81 and I made my way back to New Jersey.

They showed up quickly and got me off a bad spot on 81 when my truck broke down. Watching people that know what they're doing in any field is awesome and they were excellent.

I was on my way back to PA from Tennessee. My truck was acting up turned it off go to restart it I got nothing it wouldn't start back up. I called my insurance company took a while to send a tow truck out but when they did the tow truck operator was helpful he said insurance wants me to take you to a pilot but I'm taking you to a garage he took me to Hugh's transport. They were able to get me back on the road Friday. The staff was very helpful and polite and the prices were good as well if I'm ever on 81 in Virginia and I need work done I'll be going back to Hugh's transport.

Our RV caught on fire on 81 North, they are a super business to work with they came in to pick up the RV locked it in their lot for safety. The receptionist was great she helped us line up a ride back to our home. They were very friendly people very courteous, we're great people to work with we really appreciate all they did for us would recommend this towing business to everyone.

Great Shop and Services. Was going to get Oil change and small repair but appt. Got changed and I had to go. But will use them next time in area! Give them a Try!

My business depends on tow trucks on a daily basis and is very challenging to have other tow companies understand what I need done. I contacted Jason at Hugh's Transport, Inc. with a little bit of information about my tow. He knew exactly what I needed done to get my forklift loaded on to my truck. After hanging up with Jason on the phone, my worries and discomfort of getting loaded were gone. If I'm ever in this area again loading forklifts, I would insist on using Hugh's Transport to do my work.

A competent, dedicated, and caring staff all around. My RV broke down on I-81 and it was towed to their garage. I got an immediate feeling from the towing crew that they were really concerned about our welfare and fixing the RV. Unfortunately, it needed a new axle and the part was obsolete. They managed to find a replacement part after an extended search and get us back on the road. The pricing was very reasonable and the work expertly done. Highly recommended!

I can't say enough about these gentlemen. My daughter was on her way back to GA from a trip up north and the weather got bad really fast before she was able to get to her hotel and her car slid off the road in the snow. They got the car out and took my daughter to their shop let her stay there until the road cleared up and offered to take her to her hotel. Being so far away I am forever grateful.

Big rig blew a wheel seal and these guys came to my rescue. Very courteous and professional business, I highly recommend. They even shuttled me to and from my hotel. Thank you!

Broke down last night in our rv. Had to be towed in. Jason was the nicest and kindest person. It made our angst for the situation better to deal with. Offered to plug us in to the shop for the rv lights and heat. (No charge!). Next morning Barry diagnosed and fixed the problem right away!. It was a pleasure meeting them all. What a company!!. Would highly recommend them to anyone!. Nice job. Hope to meet you again under better conditions next time. 👍😀

Great service and pricing. We blew two tires on our horse trailer while on I-81 on a Saturday afternoon. Hugh's came out, installed two new tires, inspected the rest of the tires and got us on our way.

These guys are official HIGHWAY ROBBERS. I was guilty of breaking down and limping it to a NO PARKING zone at a rest stop, the best I could do. I was freezing no heat, I was guilty of leaving the truck unattended. I went 2 miles away to the truck stop for something warm to eat. These guys towed and impounded my truck from the Troutville Rest Area to there location 4.4 MILES away and charged me $622.50. They charged me $500 for the tow $100 to come out on Sunday to give me my truck back and $22.50 for convenience fee, because I had to pay with a credit card. He took his sweet ole time coming to process me 1 hour to be exact. People like these will cause you to go bankrupt if they get there claws in you BEWARE. There facility is so sweet and decked out, now I see why!!!!!