I have AAA and they set Big Toe Towing to help. Caleb came and rescued me due to a flat tire. He was kind and very helpful. I would recommend his towing service to anyone in need.
Second time getting my car towed by this company.
Same young man did it both times.
Both times were good experiences and I highly suggest calling this company to get you out of a bind.
Pros:
Professional
Personable
Timely
Easy to work with
Cons:
Car got Toad
AAA assigned us to Big Toe, they sent out a driver as fast as they could on a busy Saturday in Lynchburg.
CALEB is an absolute GEM!
Professional, knowledgeable, fast, and a caring human being. He got us off of a busy road safely and home in no time.
Couldn't ask for a better experience.
THANK YOU I'll be requesting the Big Toe next time we need anything.
Couldn't ask for better. We had a call AAA for a battery jump. Richard was good to call, give a time that was accurate, and was at our home when stated.
Although the jump was successful, he assessed the battery life and stated the battery needed to be replaced. No high sales, just a price and said he had one
Richard installed the battery and we were very satisfied.
DJ and Big Toe Towing saved the day. Quick response. Very helpful and DJ is a good human. It was an interaction that made the breakdown worthwhile. The world needs more DJs.
Had a wonderful experience getting my car towed today. The car is classic so I'm very particular about its treatment, and the gentleman who provided my tow took EXCELLENT care of my car and I felt comfortable from beginning to end. Very skilled and professional. I will use them and recommend them to friends and family. Thanks Big Toe
Dead battery,AAA associated .. came quickly and the technician who came was VERY professional, friendly, clean and appropriately dressed, described everything he was going to do before doing anything . Took measures to keep car clean while working . Did what he needed, explained billing procedures , cleaned up after working .
Highly recommend.
Richie called immediately after I contacted AAA and asked questions about my car situation. He gave me a quick ETA and arrived in 20 minutes. He was very friendly and knowledgeable and was able to diagnose the dead battery right away. I really enjoyed his assistance and his van is made me smile, with the disco ball and LED lights. Great experience.
Last night, on the way home from Lynchburg Hospital where we just lost our son, we hit 2 large metal objects on 29. So did several other drivers. We stopped to check the tires, and others had stopped, as well. A wonderful driver of a roll back, I think DT, from Big Toe Towing was there offering to change tires for all of us. He wouldn't take any payment. What a blessing! Thank you so much!
Would like to thank Brandon for his prompt and efficient job of towing our vehicle this morning after power steering line ruptured. He did extremely well in communicating his status and ETA prior to arriving. We went thru AAA and will definitely request BIG TOE Towing and Recovery when needed again.
This is the best towing service in Virginia and the best service I have ever received. I have specifically been helped by Brandon twice and each experience was outstanding. Not only was the service itself professional and quality the employees and customer service is what makes Big Toe stand above the rest. I would not go anywhere else.
Was in town less than two hours with a rental SUV when a deer ran in front of us. Deer turned out to be ok, SUV grill and radiator were not. These guys were fast, friendly, and professional. Went out of their way to help our whole family who was stranded on the side of the road (including our baby) and make sure we got home safely. Highly recommend these guys!
Brandon was an excellent tow truck driver. He helped me get my car started and taught me a lot about the engine. He was very kind and courteous to me as well as very quick and efficient.
They towed 3 cars for me at one time. Sent three guys out with two trucks. Very professional, showed up when they said they would. Price was very good for three cars. I would highly recommend them. Took very good care of my cars.
Carson was our tow truck driver and he was very professional. He arrived quickly and was so kind to get us, our truck and our enclosed trailer home from Lynchburg where we broke down to our house in North Carolina. I would recommend their service highly to anyone. Thanks again for helping us get home :)
Big Toe Towing & Recovery in Bedford offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Big Toe Towing & Recovery are located in Bedford — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Big Toe Towing & Recovery in Bedford buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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