H&N Arlington Automotives LLC in
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
Working Time and Location
What clients say about H&N Arlington Automotives LLC in Arlington (VA)
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One of the best towing services in the area. Their response is fast and efficient.
Nov 03, 2024 -
Adam and Kamel provided excellent service. All four tires were stolen off my vehicle so the job required a lot of troubleshooting. They were careful, professional, and kept me informed during the entire process. I highly recommend.
Jul 15, 2024 -
Thank you for such amazing service and taking great care of my vehicle. Despite the extreme heat, Adam and Kamel were very punctual and communicated with me throughout the entire process. They kept me posted on the ETA of pickup and delivered my vehicle to the dealer with extreme care. They were even able to jumpstart my vehicle making it easier to get the vehicle on the tow truck. Other tow companies were not complete this challenging job since I had a 4 wheel drive with no power. Thank you Adam and Kamel I certainly appreciate amazing and genuine people like you who care about their customers.
Jun 18, 2024 -
I must share the wonderful experience I had today with your operator Adam. As you know if your car is being towed it is not a good day. However, Adam showed up and I knew I was dealing with a pro. Adam had a very challenging situation. The starter was broken, the car was parked in a tight space in a parking garage surrounded by concrete pillars. His pleasant personality and incredible skills enabled my car to safely make it to my repair shop. He rolled my car out of this tight space, Secured it on the tow. trailer and navigated the truck and car through a narrow exit , again surrounded by concrete pillars. Adam instilled great confidence while delivering the highest level of customer service. Adam delivered. He should be distinguished as one of your finest professionals. Thank you, Adam Elaine
Jun 13, 2024 -
Never picked our car up for 2 days and still tried to get paid by insurance. Don't use very unreliable.
Feb 03, 2024 -
My car broke down in Springfield Va and Adam brought my car and me back to Baltimore. Usually breaking down makes for a rather bad day, but spending an hour and a half riding with Adam made this a wonderful experience!!!! I felt like I found a long-lost nephew! Best of all Life can bring to you, Adam, from the Sociology professor.
Dec 02, 2023 -
I can't recommend H&N Arlington Company enough! Not only did they arrive promptly to assist with my vehicle, but they went above and beyond by running additional diagnostics. To my surprise, they identified the issue and fixed it on the spot. The team was incredibly professional and courteous throughout the process. If you're in need of towing or vehicle assistance, look no further than H&N
Oct 02, 2023 -
Showed up two and a half hours late. Driver had ZERO idea as to what he was doing despite the fact that I had specifically asked for a motorcycle tow. He kept asking me where to attach straps to. Furthermore he started cinching the bike with the side stand down so hard that I heard it creak…he called into the dispatch to get guidance- that guy was also absolutely ill informed and rude to boot. Hey HN - you may want to get some training or at least watch a you tube video before you hurt someone. They did not take my bike needless to say. Don’t go near these guys.
Oct 01, 2023 -
What a wonderful towing company!! I needed a tow for my daughters car. I called my insurance and they connected me with H &N. I got a text from the driver Dean mins after I requested a tow. Dean keep me updated on his ETA from when he was going to arrive, when he arrived and when the car was dropped off. Dean was so helpful, professional and very courteous. I would definitely recommend H & N !!!
Sep 27, 2023 -
Adam was nice! And helpful to getting me to a tire shop near by. Super respectful and trust worthy! I would recommend this tow truck to family and friends.
Sep 26, 2023 -
Sammy is the man! He came through in my darkest hour. Very great service, not rude or anything. Felt absolutely comfortable with him towing my car. Would recommend.
Sep 25, 2023 -
Adam towed my car and did an excellent job! Gave me insight on what my car needed repair on and made sure I knew what was going on so I wouldn’t get ripped off at the mechanics . Thank you so much Adam!!!
Sep 25, 2023 -
Sammy was fantastic. He was super nice and hospitable, towed the car to my desired location and it was a breeze. He also fed me useful information about my car and other services the company provides.
Sep 23, 2023 -
“Adam got me right” fast,reliable, and relieving. Other companies dropped my tow request while I was more then an hour away from home in upper Virginia He came professional and here to solve my problem! Great company will use again for my towing needs.
Sep 21, 2023 -
Excellent service from this company. They came to my residence, kept me informed on their whereabouts and arrived early as they said they were. Prompt and very professionally service. The tow truck driver took good care of my vehicle.
Sep 20, 2023 -
I called my insurance company to dispatch a tow, and lucky me. After receiving the information, I immediately called H&N at noon to verify that they would be on the way in the allotted time I was given (90 minutes), and it was confirmed that they would. After two hours, my insurance called to notify me that the tow truck would no longer arrive. This is without any indication as to why they were no longer coming. Truly disappointed and disgusted by the lack of communication from H&N.
Aug 01, 2023 -
After getting an 1.5 hr eta eatimate from my insurance but no H&N tow truck, I called dispatch who said that estimate is just made up by the insurance company. Seems unlikely but regardless thanks for not reaching out and clarifying. Adam the dispatcher said it would be 45 mins. Called back after an hour. Adam again said driver was on way, an he would have driver call me. Another hour goes by, I get a text from my insurance saying some is on their way and should arrive in 45. After 20 mins, a icon of the tow truck shows up on my insurance app, i go to a visible location to waive down tow driver. He drives by and goes to other side of street. I call dispatch back and tell them they drove by, i can see on my app they are close by. Again, all Adam says is driver is on his way but cant tell me exactly where they are, says hell have them call back. After about 5 minutes get an update from my insurance company that tow driver cant find me and has canceled. Great customer service, effort, and logistical skills H&N. You all are going places! Keep on wasting people's time its a great business model (and you already excel at it)!
Jul 29, 2023 -
If I could give them 6 stars out of 5 I would. This place was awesome! It was 90 degrees out and I had 3 kids with me and Adam got the truck there in 12 minutes! Ahmad Aswell was the tow truck driver; he was professional, fast and nice!! 100% recommend these guys. They were fabulous!
Jun 26, 2023 -
Excellent Service!! Miso assisted me thru my insurance company with Jumping my vehicle. He was very professional, efficient and knowledgeable. A company I will definitely recommend to others who may be in need of towing and battery service.
May 08, 2023 -
After giving me an initial estimated arrival time of 90 minutes, they didn't show up. Both myself and my insurance company tried calling them at which time they said another 30 minutes and then another 25 minutes. They still did not show up shortly after just stopped answering both of our calls.
Apr 11, 2023 -
Please don't bother; major disappointment. They will waste your valuable time by failure to communicate, promise to arrive soon and won't even show up. I had a flat tire and used my auto insurance to dispatch their services. They never arrived after over an hour of waiting patiently. I'm not sure what caused the delay but I wouldn't recommend them to anyone. Neither do I want to request them. I'm just off of Smoketown and their located on Minnieville Rd. It's not far at all. What happened? No explanation provided. F+grade earned.
Apr 08, 2023 -
I called H&N towing late Thursday night, after my Range Rover was rendered undriveable. The electronic gear knob was stuck in Park, then got stuck again in Reverse. Tow expert Ali arrived very promptly, who was extremely courteous, professional and knowledgeable. He is quite familiar with Range Rovers, even my diesel version which is fairly rare. He helped me identify alternatives, and we quickly determined the best towing destination to service my vehicle. Before loading the car onto the towtruck bed, Ali was able to temporarily restore the gear knob operation. Amazingly and gratefully I was able to drive the car home, which was much more convenient for me, my wife and our dog, avoiding the hassle of coordinating a late night drop off and getting us all a ride home. I am eternally grateful to Ali and the H&N Arlington Automotives family who came to our rescue. You will definitely be our first call the next time we are in need of automotive service, towing or rescue, thank you!
Mar 17, 2023 -
This service was beyond my expectations, Adam was quick and had his head in the game. He let me know beyond what was required of him for a tire service such as which tires I needed to change as well as filling up my tires with air to the appropriate PSI without me even asking. This company’s roadside procedures far exceeded what I have seen from past company’s dispatched to me through AAA. Highly recommend 10/10 Thank you!!!
Mar 07, 2023 -
He was so helpful. Adam came out so fast. I felt bad, because my tire was stuck on the car. I never seen someone get down on the ground and actually kick the tire from underneath the car. He was so helpful and even check the other tires for me. He also gave me recommendations on my rims and which tires would need to be replace soon. Thank you so much! Your hard work was truly appreciated!!!!
Mar 06, 2023 -
This company and Adam is great. They were fast and competent and came prepared to replace or patch my tire. They even let me know my light was still on inside my car after they left so my battery would not die. Trustworthy and just pleasant to work with!
Mar 06, 2023 -
Were reached out to via my insurance to repair a flat tire (roadside assistance). Received a voicemail with a given timeframe for arrival but they never arrived despite claiming the service was completed. My insurance co said their calls had subsequently been dropped each time they attempted to figure out what was happening.
Jan 23, 2023 -
These guys I can't recommend enough. Very responsive, very transparent on where the driver's location and ETA. Gives you excellent windows of time that are very accurate. I would definitely recommend. And I will plan on using them in the future.
Jan 16, 2023 -
H&N Towing was dispatched to us after we called AAA. They provided prompt, professional, and efficient service. I appreciated their communication as they made their way to our house. The two drivers were also very kind to my husband, who was a little embarrassed about our predicament. Thank you so much!
Dec 15, 2022 -
I needed help replacing my car battery and got matched up with these guys through my insurance. The agent dispatched to help me (Adam) was both capable and amiable. Upon resolving the battery situation, we encountered another issue in my wheel/ignition being locked. He stuck around with me for a whole extra hour trying to help me get my car operable before we determined that it must be a issue with the parts and that there wasn’t any more he could do. So, although it’s unfortunate that I have more work to do on this car, I am still very satisfied with the service I received today. He went beyond the expectation, and I really appreciate that.
Jul 11, 2022 -
Adam was extremely courteous and very professional. He kept me abreast of his whereabouts as I waited for him. He was quick with his work and he did not leave a mess behind. Thankful that Adam was dispatched to me during such a stressful time.
Jun 15, 2022
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