H&N Arlington Automotives LLC JunkYard in Arlington (VA)

He was so helpful. Adam came out so fast. I felt bad, because my tire was stuck on the car. I never seen someone get down on the ground and actually kick the tire from underneath the car. He was so helpful and even check the other tires for me. He also gave me recommendations on my rims and which tires would need to be replace soon. Thank you so much! Your hard work was truly appreciated!!!!

I called H&N towing late Thursday night, after my Range Rover was rendered undriveable. The electronic gear knob was stuck in Park, then got stuck again in Reverse. Tow expert Ali arrived very promptly, who was extremely courteous, professional and knowledgeable. He is quite familiar with Range Rovers, even my diesel version which is fairly rare. He helped me identify alternatives, and we quickly determined the best towing destination to service my vehicle. Before loading the car onto the towtruck bed, Ali was able to temporarily restore the gear knob operation. Amazingly and gratefully I was able to drive the car home, which was much more convenient for me, my wife and our dog, avoiding the hassle of coordinating a late night drop off and getting us all a ride home. I am eternally grateful to Ali and the H&N Arlington Automotives family who came to our rescue. You will definitely be our first call the next time we are in need of automotive service, towing or rescue, thank you!

“Adam got me right” fast,reliable, and relieving. Other companies dropped my tow request while I was more then an hour away from home in upper Virginia He came professional and here to solve my problem! Great company will use again for my towing needs.

Sammy was fantastic. He was super nice and hospitable, towed the car to my desired location and it was a breeze. He also fed me useful information about my car and other services the company provides.

What a wonderful towing company!! I needed a tow for my daughters car. I called my insurance and they connected me with H &N. I got a text from the driver Dean mins after I requested a tow. Dean keep me updated on his ETA from when he was going to arrive, when he arrived and when the car was dropped off. Dean was so helpful, professional and very courteous. I would definitely recommend H & N !!!

My car broke down in Springfield Va and Adam brought my car and me back to Baltimore. Usually breaking down makes for a rather bad day, but spending an hour and a half riding with Adam made this a wonderful experience!!!! I felt like I found a long-lost nephew! Best of all Life can bring to you, Adam, from the Sociology professor.

If I could give them 6 stars out of 5 I would. This place was awesome! It was 90 degrees out and I had 3 kids with me and Adam got the truck there in 12 minutes! Ahmad Aswell was the tow truck driver; he was professional, fast and nice!! 100% recommend these guys. They were fabulous!

After getting an 1.5 hr eta eatimate from my insurance but no H&N tow truck, I called dispatch who said that estimate is just made up by the insurance company. Seems unlikely but regardless thanks for not reaching out and clarifying. Adam the dispatcher said it would be 45 mins. Called back after an hour. Adam again said driver was on way, an he would have driver call me. Another hour goes by, I get a text from my insurance saying some is on their way and should arrive in 45. After 20 mins, a icon of the tow truck shows up on my insurance app, i go to a visible location to waive down tow driver. He drives by and goes to other side of street. I call dispatch back and tell them they drove by, i can see on my app they are close by. Again, all Adam says is driver is on his way but cant tell me exactly where they are, says hell have them call back. After about 5 minutes get an update from my insurance company that tow driver cant find me and has canceled. Great customer service, effort, and logistical skills H&N. You all are going places! Keep on wasting people's time its a great business model (and you already excel at it)!

I called my insurance company to dispatch a tow, and lucky me. After receiving the information, I immediately called H&N at noon to verify that they would be on the way in the allotted time I was given (90 minutes), and it was confirmed that they would. After two hours, my insurance called to notify me that the tow truck would no longer arrive. This is without any indication as to why they were no longer coming. Truly disappointed and disgusted by the lack of communication from H&N.

I can't recommend H&N Arlington Company enough! Not only did they arrive promptly to assist with my vehicle, but they went above and beyond by running additional diagnostics. To my surprise, they identified the issue and fixed it on the spot. The team was incredibly professional and courteous throughout the process. If you're in need of towing or vehicle assistance, look no further than H&N

This company and Adam is great. They were fast and competent and came prepared to replace or patch my tire. They even let me know my light was still on inside my car after they left so my battery would not die. Trustworthy and just pleasant to work with!

Adam towed my car and did an excellent job! Gave me insight on what my car needed repair on and made sure I knew what was going on so I wouldn’t get ripped off at the mechanics . Thank you so much Adam!!!

Excellent service from this company. They came to my residence, kept me informed on their whereabouts and arrived early as they said they were. Prompt and very professionally service. The tow truck driver took good care of my vehicle.

This service was beyond my expectations, Adam was quick and had his head in the game. He let me know beyond what was required of him for a tire service such as which tires I needed to change as well as filling up my tires with air to the appropriate PSI without me even asking. This company’s roadside procedures far exceeded what I have seen from past company’s dispatched to me through AAA. Highly recommend 10/10 Thank you!!!

Sammy is the man! He came through in my darkest hour. Very great service, not rude or anything. Felt absolutely comfortable with him towing my car. Would recommend.

After giving me an initial estimated arrival time of 90 minutes, they didn't show up. Both myself and my insurance company tried calling them at which time they said another 30 minutes and then another 25 minutes. They still did not show up shortly after just stopped answering both of our calls.

Adam did a great job. understood my problem and got it fixed asap

Adam was nice! And helpful to getting me to a tire shop near by. Super respectful and trust worthy! I would recommend this tow truck to family and friends.

H&N Towing was dispatched to us after we called AAA. They provided prompt, professional, and efficient service. I appreciated their communication as they made their way to our house. The two drivers were also very kind to my husband, who was a little embarrassed about our predicament. Thank you so much!

Showed up two and a half hours late. Driver had ZERO idea as to what he was doing despite the fact that I had specifically asked for a motorcycle tow. He kept asking me where to attach straps to. Furthermore he started cinching the bike with the side stand down so hard that I heard it creak…he called into the dispatch to get guidance- that guy was also absolutely ill informed and rude to boot. Hey HN - you may want to get some training or at least watch a you tube video before you hurt someone. They did not take my bike needless to say. Don’t go near these guys.

Never picked our car up for 2 days and still tried to get paid by insurance. Don't use very unreliable.

Please don't bother; major disappointment. They will waste your valuable time by failure to communicate, promise to arrive soon and won't even show up. I had a flat tire and used my auto insurance to dispatch their services. They never arrived after over an hour of waiting patiently. I'm not sure what caused the delay but I wouldn't recommend them to anyone. Neither do I want to request them. I'm just off of Smoketown and their located on Minnieville Rd. It's not far at all. What happened? No explanation provided. F+grade earned.

I needed help replacing my car battery and got matched up with these guys through my insurance. The agent dispatched to help me (Adam) was both capable and amiable. Upon resolving the battery situation, we encountered another issue in my wheel/ignition being locked. He stuck around with me for a whole extra hour trying to help me get my car operable before we determined that it must be a issue with the parts and that there wasn’t any more he could do. So, although it’s unfortunate that I have more work to do on this car, I am still very satisfied with the service I received today. He went beyond the expectation, and I really appreciate that.

Excellent Service!! Miso assisted me thru my insurance company with Jumping my vehicle. He was very professional, efficient and knowledgeable. A company I will definitely recommend to others who may be in need of towing and battery service.

These guys I can't recommend enough. Very responsive, very transparent on where the driver's location and ETA. Gives you excellent windows of time that are very accurate. I would definitely recommend. And I will plan on using them in the future.

This is by far the worst experience I’ve ever had with roadside assistance/towing! My wife’s car car caught a flat tire last night at about 900 pm. I contacted Progressive roadside assistance and they assigned H&N to tow my car to Firestone. When I get the initial text saying that the driver was en route at 930 pm, it stated it would take 60-90 mins. This was far from the truth. Me and my wife waited for 4+ hours. The tracker that Progressive stated that the driver was 6 mins away but the driver never showed up. I attempted to call the number that was provided but no one answered. At about 330 this morning Progressive finally canceled the request and resubmitted a new one. We went home and after only a couple of hours of sleep, I was contacted by Progressive saying that they reassigned our request back to this same towing company. I called the number provided and this time was able to speak to one of the employees and he told me he would be here to pick up my car at 930-945. I am still currently waiting for the tow truck to pick up my vehicle. I called the man again and he stated that he had to pick up a Tesla that was down the street from me and would take an additional 15-20 Mins to get my car. It makes absolutely no since that employees can blatantly lie to their customers and that it would take this long to tow a vehicle. This experience has completely ruined my family’s day as we were supposed to go to an amusement park for my kids but now can’t because I’ve dealing with this since 930 last night.

Were reached out to via my insurance to repair a flat tire (roadside assistance). Received a voicemail with a given timeframe for arrival but they never arrived despite claiming the service was completed. My insurance co said their calls had subsequently been dropped each time they attempted to figure out what was happening.