J & J Sales and Salvage, LLC, a family-owned business since 1980, stands as a beacon of reliability and integrity in the automotive service industry. Renowned for their fair pricing and warm customer service, this establishment values time and accuracy, making it a trusted choice, especially in urgent situations and towing needs. Having spent over 5 years in NRV struggling to find an honest and professional mechanic shop, I discovered J&J through a good friend's recommendation. Despite initial reservations due to negative reviews, particularly regarding Ms. Mandy, my experience shattered those preconceptions. Ms. Mandy proved to be not only competent but also truly admirable—kind, respectful, and far from the undeserved criticisms. This business surpassed my expectations, transforming my car troubles into a journey of happiness and gratitude. The genuine care for customers, evident in their actions, revealed a family business that prioritizes people over profits. The atmosphere created by J & J Sales and Salvage, LLC, goes beyond a transaction; it feels like being part of a caring family. A special commendation is due to Brian and Kevin, the dynamic duo of mechanics. Their commitment to going above and beyond to accommodate customers sets a remarkable standard. Their expertise and dedication shine, making car troubles a manageable journey. In essence, J & J Sales and Salvage, LLC, deserves not only appreciation but also recognition for their exceptional service. To those seeking a reliable, fair, and customer-centric automotive partner, this establishment is a beacon of trustworthiness and professionalism. 👌🙏👍 #JJSalesandSalvage #FamilyOwnedBusiness #AutomotiveExcellence #CustomerFirst #ReliableRepairs #CarCareExperts #BeyondExpectations #MechanicMasters #CustomerSatisfaction #TrustedService #AutoCare #QualityRepairs #NRVAuto #GratefulDriving @JJSalesandSalvageLLC #CarTroublesNoMore #ProfessionalMechanics #HonestService

Abass Al Zanjne

03/02/2024 22:28:25

They STOLE everything with value out of my Chevy Cruze after I wrecked. Including AirPods, sunglasses, and an expensive knife.

HolySnackPack

05/14/2024 09:58:55

Definitely recommend J&J! Knowledgeable, honest and trustworthy. Brian goes above and beyond to help his customers and his prices can't be beat! He's towed a couple of different cars for me, found numerous parts, and installed them for a very fair price!

Regina Wallace

07/12/2023 01:17:05

This is a great place, being going here for many years getting parts for more than fair pricing.

D R

04/04/2024 08:13:46

Very nice people at J&J. But we're very disappointed that we drove there from Floyd after calling J&J and were told they'd take our vehicle for $120 after I gave them a description of it. They refused to take it for any amount, even $20 just so we could get it off of our trailer. But, as stated before they were very nice people and we were thrilled they were open until 5 pm. But, we will continue to use D&M.

Faith Nester

05/21/2021 21:08:41

My wife was in a accident on rt 114 and needed a tow truck service. She called J and J and Brian the owner was there in less than 20 minutes to take care of my wife's car and I would recommend him for his fast response time and professionalism. Thank you Brian!

Greg Harrison

07/13/2021 02:18:45

Called looking for a part and was not only treated with respect and he went above and beyond to to do some research to help me with the different year models that would interchange however he wasn't able to for sure locate it on his lot so he referred me to a competitor that had one So I have to say that this is the type of business that I would do repeat business with because he wasn't so worried about his bottom line that he took the time to help solve my problem That's a great business he looks out for the customer Way to go Brian I certainly wish you the very best with your business God Bless and God's Speed

Shawn Blizzard

10/11/2022 19:11:26

I will never recommend this place. Was scheduled at 10am. They lied and said there was an accident on the interstate, which I looked up and there wasn’t any accidents near us. 5 hours go by and I called for the 3rd time asking what was going on. The man claimed he knew nothing about the 10 o’clock appointment and said he wasn’t going to pick my car up today. I would NEVER call them or recommend them to anyone for the poor customer service.

Jordann Pennington

05/07/2019 19:01:54

Dropped vehicle off running and fine other than water pump being out. After replacing the water pump the truck no longer runs. They could not give an explanation to this and was very rude!!! Told me they were going to put the truck outside the gates and would have to pick it up. I will never give them my business again and sorry I did this time. Do not recommend.

Carrie Houston

07/14/2020 20:10:06

Great place they all had respect and they were very helpful. I couldn't be happier with my visit. I live 4 hour's away from home and I will be going back soon great place and I will recommend this place to anyone that need help looking for parts or a tow ...

Samantha Puffenbarger

04/08/2021 04:23:15

I went to J & J recently to see if they had some seats and some other interior pieces for my old Honda CRV....to my surprise they had the front bucket and back seat and they were in great shape and clean. The staff was very patient and professional while I chose some other items to spruce up my CRVs insides...got all of them for a great price!

Cam Pulliam

07/13/2020 23:31:04

They held the motor while our customer finalized his loan for his motor replacement. Can't beat a company that goes out of their way to be helpful in that way! Super nice and excellent customer service!

Josh Hudson

09/20/2021 18:40:37

I want to say thank you for helping my husband and I. We made it to GA to our grandkids safe and sound. He went above and beyond ; his company exudes excellence. If you are in need of auyo services do call Brian!

Beverly Garland

12/22/2017 20:13:59

Can't say enough positive things about J & J! Super quick to help, professional and went above and beyond to help us with my daughter's car. Thank you!!

Alicia Epperson

09/16/2021 13:49:08

I can not express the gratitude I have for this company! They helped me in a timely manner and where extremely pleasant. They’re going to be my go to shop from here on out!

Nikki B

08/02/2019 17:37:38

Great customer service and speedy tow services! Will absolutely be using again!

Maddie

12/14/2022 19:51:15

Very rude lady answered the phone. Did not want to be bothered. No in-depth questions asked about my vehicle. Sounded as if she rolled her eyes as she hung up.

Ashley

01/05/2018 14:50:43

Did a great job with putting a starter in my SUV, Thank you!

Terendy Houston

11/15/2022 23:58:34

Great job 👍 they did for me hard part to find but they had

Jay Gunn

02/14/2021 16:33:35

Thank you so much for coming out in this heat so fast and towing my car.

Traci Harrison

07/12/2021 20:34:42

I can say 4 every one to stay as far away of this place as u can very very very slow they will end up costing u more money

Rebecca Ramsey

04/10/2019 23:22:50

Nice staff .. helpful ... had what we were looking for, and a few more!

Ramona Bryant

06/04/2020 16:54:43

Very friendly and will go above and beyond for the customer's....

Diane Akers

03/01/2022 15:56:59

Very un helpful and rude on the phone.

Shan Sisko

07/11/2022 18:13:15

Very good people to deal with

Jonathan Brammer

12/31/2016 14:11:11

Great people

lennie kelley

12/02/2017 19:44:15

Address:	7054 State Rd 798, Fairlawn, VA 24141
Phone:	+1 540-731-1200
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 34 Reviews
ZIP Code:	24141
Open Hours:	8:00 AM - 5:00 PM

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		9:30:00 AM - 1:30:00 AM
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

J & J Sales and Salvage, LLC JunkYard in Arlington (VA)

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