We just completed our sale today! I can't recommend this lot enough! Professional, efficient, and informative. In addition to that, great prices and very friendly. We will definitely be back! Easily the best car buying experience I've ever had. No pressure, no haggling, and great communication. If you are nervous about the finance part, have issues with financing, or are a first time car buyer, I recommend coming in and talking to Darrell. He will walk you through the process and explain everything in detail. He is also very knowledgeable about what vehicle might work for you. Unlike many used car dealerships, they stand behind the cars they sale. They offer additional warranties for purchase and you also get a warranty from the lot when you purchase a vehicle. If you're looking, swing by and check them out!
I had such a great experience at Upper Valley Auto Mart! Darrell made the entire car buying process completely stress-free and easy from start to finish. He was kind, professional, and genuinely helpful every step of the way.
He answered all of my questions without any pressure and made sure everything moved quickly and smoothly. What I expected to be a long, stressful process turned out to be quick and painless thanks to him.
If you’re looking for a dealership that treats you with respect and makes the experience simple, I highly recommend Upper Valley Auto Mart — and definitely ask for Darrell!
Had such an amazing positive experience at Upper valley Mart and I'm truly glad I chose them. From the moment I walked in they were so helpful and did everything to help me get what I wanted and adhered to my needs. Darrel was one of the main people who helped me he was honest and patient in the process and made everything go a lot smoother, his boss Jason was also very incredible and answered most questions honestly and deepened my understanding In what I was getting into. Nonetheless Upper Valley Auto exceeded my expectations I am very happy with my experience and would recommend this place to anyone looking truly!
Incredible experience with Darrell! He made everything so easy, smooth & shopped around for us after we told him what we wanted & needed in a new vehicle. My husband and I walked out with 2 beautiful, incredible vehicles that we couldn’t be happier with. Darrell was not only a great salesman, but a great person as well. He made it feel like we were just hanging out talking about life with a friend. We will definitely be loyal customers to him/Upper Valley Auto Mart. Thanks again!
Worked with Darrell at Upper Valley Auto Mart over the last couple days to secure a new car for myself and my wife. We left both with new cars for the both of us and an appreciation for a salesman that cares about his customers. Darrel went above and beyond to make the process as painless and smooth as possible. He didn’t just try to sell us on the highest priced car or the very first quote that came from a single bank. He listened to what we had to say and worked with us to stay within our budget. He shopped around and truly got us the best deal possible. 12/10 experience, we will for sure be back when it’s time to upgrade!
Darrell was FANTASTIC to work with! Great communication and even better transparency! Not your typical “pushy salesman” he takes the time and listens to his customers wants and needs!
My fiancé and I were looking for a specific type of vehicle due to medical issues. We called Donna and told her what we needed. Within a day she called us back and had everything we needed. She and the other staff made the experience exceptional.
Do not step on their wood chips. Whatever you do, do not step on their wood chips! If you’re going there to buy a car, be sure to jump OVER the wood chips. Also, some of the salespeople are cute, but again, DO NOT STEP ON THE WOOD CHIPS!
Came in not expecting anything nice and the staff was so helpful and kind especially Dave (the bald guy) (he told me to put that haha) and Donna! Without the two of them we would not have been able to get as good of a car as we got. I drove my dream Audi off the lot when I was expecting a beat up throw away car
Look for a friendly place to shop for your new ride this is the place to shop. If the vehicle is not on their lot they have many others locations to help you find the right one. Dave and Donna helped me get into my Jeep Gladiator even though my credit was not the best.
Thank you Upper Valley Auto Mart in White river junctio VT
Christopher Raymond
My Employer purchased several vehicles from here. Every single one has had to have either an engine replacement or has had engine related problems. They either never did an intake inspection upon their purchase of the vehicle or they did not disclose the current condition of the vehicle when they sold it.10 out of 10 do not reccomend.
I came in looking for a secondary car to drive on road trips and weekends away that was a little better on gas than my SUV.
Pros :My buying experience was fantastic. William my salesman was personable and friendly. Brad was great to work with on the finance end. I was a cash buyer so the process took about 15 mins from start to finish which was great as well.. everything was great until it wasn't.
Cons: I drove the car maybe 200 miles and the engine started to leak oil ( engine gasket seal)I contacted Brad and he went above and beyond to have it fixed for me at no charge. Fast forward to the day after Christmas and I'm broken down on the side of the road. I wrote a well worded email asking if I have the car fixed could i either trade it for another car (paying any difference in cost and probably at a loss) or sell it back. No response. I fully understand buying a used car was a gamble but I didn't anticipate having put less than 600 miles on my car that I paid around 10k for that It wouldn't be safe enough to get groceries in or drive to work. Its currently still at the mechanic.for a thermostat and water pump. Long story short, I've put over 3k into a car I've driven less than 600 miles and am too scared to drive it anywhere let alone a weekend to Maine or farther than walking distance from my house.
Crooks! Stay away at all cost! Was sold a 2019 Land Rover with fraudulent inspection and fraudulent car fax. The vehicle that was sold to me never disclosed the accidents that had been reported and should have had a salvage title. This is the sleaziest car lot in the upper valley. If you value your money time you will stay as far away from here as possible.
The Upper Valley’s BEST pre-owened car dealership – With the costs of news cars and interest rates higher than ever, who can afford to purchase a brand-new car anymore? So, we just purchased our second pre-owned vehicle from Brad Gilman and his fabulous no pressure” team. Our first was a beautiful two-year-old 2018 Alpha Romeo Stelvio with only 19,000 miles on it at an equally fabulous price. Now we just purchased our second vehicle, a ten-year-old mint condition 2014 Lincoln MKZ with only 46,000 miles on it, sporting every bell and whistle you can possibly think of. In fact, it still has that new car smell, and Brad even gave us double what we thought we’d get for our old and in poor condition pickup truck trade in, leaving us a very manageable monthly payment and a beautiful 2nd car. I couldn’t be happier. If you’re in the market for a new or pre-owed car, check out Upper Valley Auto Mart before you make your final decision. You won’t be disappointed.
Do to life situations I was looking to trade my vehicle in, I don’t know what caught my interest but I saw a car that I was interested in when I went to the White River dealer and speaking with William one of the sales employees that vehicle was no longer available. That’s one vehicle caught my eye, and something just felt right, they ran some numbers and everything turned out more than what I was anticipating for. They got me on a clean slate with a fantastic payment plan and made everything that I wanted to accomplish Come true. They are truly what you call honest human beings and friends, I’m so pleased with my new car and can’t wait to make memories with it, a big thank you again to William and all the employees that helped me
I'd like to thank Brad Gilman and Ryan Williams for all their help with my purchase of a new car. I had traded in an old, well loved jetta, for this new 2020 Audi Q3 with only 32k miles on it. They were quick to respond and worked with me to find a good deal. They went above and beyond, being honest and fair, and I will certainly be recommending them to anyone in the market for a new car.
Brad and Nick were so helpful getting me behind the wheel to a new car! I found other dealerships to be pushy and overwhelming, calling, texting and emailing me constantly to get a sale. Nick was super helpful communicating with me over text while also giving me space to think about my decision. Brad was transparent about pricing and ended up bringing down the price of the vehicle so that it was within my price range and literally treated me like family throughout the financing process. If you want an honest and low-stress car buying experience you have to visit Brad and his guys at Upper Valley Auto Mart!
Coming from someone who absolutely hates the hassle of buying a car.
I would 100 percent buy a car from them again the overall experience was fantastic. I never felt pressured or rushed it was a very laid back.
Brad and Ryan were very easy to work with and we will be back again
Brent was super helpful and low-pressure throughout the whole process. Answered every question I had (to my knowledge) honestly, if I had a concern he wasn't trying to diminish it, and overall seemed very fair and knowledgeable. I actually ended up purchasing from somewhere else simply because they had exactly what I was looking for. But, I would not hesitate to recommend upper valley auto mart for anyone looking for a used car!
These guys were absolutely amazing. I went to so many diffrent dealerships and they were litterally the only one that weren't "pushy" or just trying to sell me a car to get my money. I had even tried to give the salesman a tip at the end cause he went above and beyond to help me and he wouldn't accept it! I had an issue with one of the tires and a break pad like 2 weeks later and they ended up paying for me to get 4 brand new tires and pads all around! This was something they were not technically responsible for but they still went above and beyond to try and make sure I was happy. Theirs not 1 bad thing I could say about these guys. If you're looking for a vehicle I highly suggest going here!
This is the third car we have purchased at Upper valley auto mart and we couldn’t be happier. The cars are high quality and low miles. Pricing is way more than fair! Brad and Bob are so accommodating and easy to work with and Sooo low pressure! They want to make sure that it’s the exact right car and that the client is completely happy with their choices. I would highly recommend this auto dealer to anyone looking for an awesome vehicle at an awesome price with exemplary service!
I'm surprised that I didn't write a review already! I purchased my truck in Sept of 2020. Didn't want to show it, but first time buyer at a dealership. Saw an older truck that was in my price range and went for it. Test drive was super easy and they let you go for a while to make sure you really like it. Also, great conversations during the drive. I didn't have the best credit but they really went out of their way to see what can work for me. Found a loan that works but I needed a cosigner. They literally had someone drive to Boston so my aunt can help and cosign for me. Who does that? That's amazing service.
Long story short, I got the truck. And months later, no issues. Always give the mart a smile every time I drive past it now. Also, a good moment to take a sneak peek for the next purchase in the future.
I have bought 2 cars from Upper Valley Auto. Brad is honest and helpful. Would definitely recommend. Other staff is great as well!
Here 2 years later! Brad continues to be so helpful. It feels like family. Offered me a loaner car when I am having a few mechanical problems with my car which they have no obligation to. They really care about their customers!
I was very happy with the service I received here. They went that extra mile to make sure I got what I needed rather than selling me a more expensive car. These folks went above and beyond my expectations and I would recommend them to anybody who shys away from dealerships because of pushy salesmen. I needed a car before mine was ready and they loaned me one for a couple days, no charge. These guys make you feel like family!
Bought a lightly used Subaru here and traded in my old vehicle. Phil and Brad were very friendly and helpful and the entire experience went smoothly. Their website made it easy to browse their selection and find the exact car I wanted. My new car is in great condition and runs well. Definitely recommend!
This was the best car buying experience I have ever had. The guys were all great and really worked to get the job done putting me in my new ride. You guys are awesome, and I highly recommend checking Upper Valley Auto Mart out, you will be happy you did.
Website
